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- Tasks: Lead a vibrant floor team and ensure exceptional service for our guests.
- Company: Join Banyan, a stylish cocktail bar and kitchen, part of the award-winning Arc Inspirations group.
- Benefits: Enjoy competitive tips, team discounts, early wage access, and 24/7 wellbeing support.
- Other info: Opportunities for career growth with most management roles filled internally.
- Why this job: Be part of a fun, energetic environment where your career can truly flourish.
- Qualifications: Experience in hospitality and a passion for outstanding customer service.
The predicted salary is between 25000 - 30000 £ per year.
Banyan are searching for an experienced Floor Supervisor to join our amazing team! Who are we? Proud winners of Best New Site at the Publican Awards 2025! Arc Inspirations is a successful bar group, currently operating across the North and Midlands, with three exciting brands – BOX, Manahatta, and Banyan – across 18 venues. Banyan is a stylish and vibrant cocktail bar and kitchen. We are the natural meeting place, whatever the occasion or celebration, our guests know they will have a great time at Banyan.
We’re all about bringing together the very best dishes and drinks for our guests to enjoy and celebrating the diversity of cuisines all over the globe, whilst striking the perfect balance between atmosphere and energy. We specialise in sharing, and love bringing people together.
Why Join us? At ARC fully paid training is provided, you will be assigned your very own trainer and taken through our fantastic training program. Career development is highly encouraged, the majority of our management teams have been promoted from within! In addition to our amazing training, ongoing support and career development, we provide the following benefits to all of our team members:
- A full and fair % split of all tips based on hours worked
- Team discount for you and up to 3 friends at all of our 3 brands – Manahatta, Banyan and Box – in any of our locations
- Access to 40% of earned wages before pay day
- Free and confidential wellbeing support 24/7
- A weekly allowance for each team to spend on food and drink
- Frequent team card top ups to spend in any of our venues
- Team-based incentives, rewards and recognition
- Individual recognition including Employee of the Quarter rewards
- Trip incentives
- Invite to company events
Who are we looking for? We are looking for a hard-working hospitality professional who can support the Front of House Manager in leading an amazing Floor team. The ideal candidate will have experience leading a Floor team and be passionate about delivering ‘Nobody Does It Better’ service to guests, whilst caring about every single one of our team members. If you are a proud, customer-service focused individual who will commit to professionally deliver our ‘Nobody Does It Better’ service and standards, then we would love to hear from you!
Floor Supervisor in Leeds employer: Arc Inspirations
Contact Detail:
Arc Inspirations Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Supervisor in Leeds
✨Tip Number 1
Get to know the company culture! Before your interview, check out Banyan's vibe and values. This will help you connect with the team and show that you're genuinely interested in being part of their amazing crew.
✨Tip Number 2
Practice your 'Nobody Does It Better' service pitch! Think about how you can demonstrate your customer service skills during the interview. Share specific examples of how you've gone above and beyond for guests in the past.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about working at Banyan. They might share valuable insights that could give you an edge in your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and ready to dive into the vibrant atmosphere at Banyan.
We think you need these skills to ace Floor Supervisor in Leeds
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see that you genuinely care about delivering top-notch service and creating memorable experiences for our guests.
Tailor Your CV: Make sure to tailor your CV to highlight your experience leading a floor team. We love seeing specific examples of how you've supported your team and contributed to a vibrant atmosphere in previous roles.
Be Authentic: Don’t be afraid to show your personality in your application! We’re looking for someone who fits into our fun and energetic culture, so let us know what makes you unique and why you’d be a great fit for Banyan.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Arc Inspirations
✨Know the Brand
Before your interview, take some time to research Banyan and its unique offerings. Familiarise yourself with their menu, atmosphere, and values. This will not only show your genuine interest but also help you align your answers with what they stand for.
✨Showcase Your Leadership Skills
As a Floor Supervisor, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service standards. Be ready to discuss how you embody the 'Nobody Does It Better' service ethos.
✨Prepare Questions
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, training programmes, and career development opportunities at Banyan. This shows that you're not just interested in the role, but also in growing with the company.
✨Dress to Impress
First impressions matter, especially in hospitality. Dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the opportunity, setting a positive tone right from the start.