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- Tasks: Join us as Retail & Kiosk Bar Staff, serving fans at exciting matchdays!
- Company: Arc Hospitality connects you with top sporting events across the UK.
- Benefits: Enjoy flexible shifts, work with friends, and receive on-site support.
- Why this job: Experience the thrill of live sports while enhancing your customer service skills.
- Qualifications: Must be 18+, with a positive attitude; retail experience is a plus.
- Other info: Quick online application and training provided to boost your skills!
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Retail & Kiosk Bar Staff – Sunderland A.F.C, Sunderland
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Client:
Arc Hospitality
Location:
Sunderland, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
0bd71570b698
Job Views:
3
Posted:
12.07.2025
Expiry Date:
26.08.2025
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Job Description:
Location: Sunderland and Newcastle!
Pay:
Job Type: Flexible, Matchdays!
Roles: Retail Kiosk Staff – Cashiers, Runners
Are you passionate about football and enjoy providing excellent customer service? We are looking for enthusiastic and dedicated retail kiosk staff to join our team at Premier League football clubs in and around Sunderland and Newcastle. We also work with multiple racecourses, stadia, festivals, hotels and much more in the North East/ North Yorkshire Area and across the UK!
As part of our team, you\’ll be responsible for selling merchandise, snacks, and beverages to fans, ensuring they have an unforgettable matchday experience.
If you thrive in a fast-paced environment, have great communication skills, and love being part of the excitement, we want to hear from you!
Why Work with Arc?
- Be part of the action at one of the UK’s best-loved summer festivals
- Choose your shifts with full flexibility using our easy-to-use app
- Work with friends – sign up together and make it a summer to remember
- On-site support from our experienced Operations Team
- Nationwide opportunities available before and after the festival season
What We’re Looking For:
- Previous experience in retail settings desired but a great attitude and willingness to learn goes along way
- Confidence pouring pints, serving drinks, and working at speed
- Friendly, reliable, and a team player
- Must be 18+ with the right to work in the UK
- A positive attitude and great customer service skills
What You’ll Be Doing:
- Serving drinks from high-volume festival bars
- Operating mass-dispense or packaged product systems
- Keeping queues moving and spirits high
- Working long shifts in a buzzing, high-energy environment
Apply Now: https://jobs.wearearc.co.uk/
Here’s what to expect:
- Application – Quick online form to get started in minutes.
- Assessment – Flexible Video Assessment* you can complete anytime, anywhere.
- Profile & Right to Work – Tell us more about yourself and upload your documents with ease.
- References – Share contact details of past employers so we can verify your experience.
- Training – Boost your skills with free, UK-recognised online training.
- Final Review – We’ll take a final look to ensure everything aligns with our role requirements.
- Sign & Get Started – Review and sign your terms, then get started using our scheduling app -Ubeya!
Arc Hospitality Recruitment Ltd are an employment agency known for supplying the country\’s top sporting, leisure and heritage sites with premium quality seasonal and temporary staffing solutions. In addition to the above roles, further employment opportunities may be available throughout the UK. Please note we pursue a merit-based recruitment strategy. Due to the high volume of applications we receive only those shortlisted for roles will be contacted.
Apply now to secure your spot!
Arc Hospitality Recruitment Ltd are a proud Equal Opportunities employer, and do not discriminate against any candidate on the grounds of age, disability, sex, gender identity, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships, or other applicable legally protected characteristics.
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Retail & Kiosk Bar Staff - Sunderland A.F.C employer: Arc Hospitality
Contact Detail:
Arc Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail & Kiosk Bar Staff - Sunderland A.F.C
✨Tip Number 1
Show your passion for football! When you get the chance to speak with someone from the team, express your enthusiasm for the sport and how it drives your desire to provide excellent customer service during matchdays.
✨Tip Number 2
Highlight your ability to work in a fast-paced environment. Share any previous experiences where you thrived under pressure, especially in retail or hospitality settings, as this will resonate well with the hiring team.
✨Tip Number 3
Network with current or former staff if possible. Engaging with people who have worked in similar roles can provide you with insider tips and may even lead to a referral, which can significantly boost your chances of landing the job.
✨Tip Number 4
Be prepared for a flexible schedule. Since the role involves matchdays and events, showing that you can adapt to varying shifts will demonstrate your commitment and reliability to the hiring team.
We think you need these skills to ace Retail & Kiosk Bar Staff - Sunderland A.F.C
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements for the Retail & Kiosk Bar Staff position. Highlight your passion for football and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in retail or customer service roles. Emphasise any previous work in fast-paced environments and your ability to work as part of a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific skills that align with the job, such as communication and teamwork, and express your eagerness to contribute to the matchday experience.
Prepare for the Video Assessment: Since there is a flexible video assessment, practice answering common interview questions related to customer service and teamwork. Ensure you present yourself well and convey your excitement about the opportunity.
How to prepare for a job interview at Arc Hospitality
✨Show Your Passion for Football
Make sure to express your enthusiasm for football during the interview. Mention any experiences you have with the sport, whether as a fan or participant, to demonstrate your genuine interest in the role.
✨Highlight Customer Service Skills
Since the role involves providing excellent customer service, be prepared to share examples of how you've successfully handled customer interactions in the past. This could include resolving complaints or ensuring a positive experience.
✨Demonstrate Teamwork
The job requires being a reliable team player. Share instances where you've worked effectively in a team setting, especially in fast-paced environments, to show that you can thrive under pressure.
✨Prepare for Fast-Paced Scenarios
Expect questions about how you would handle busy matchdays. Think of strategies to keep queues moving and maintain high spirits among customers, and be ready to discuss these during the interview.
