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- Tasks: Join our team as front of house staff, ensuring fans have an unforgettable matchday experience.
- Company: Arc Hospitality supplies top sporting and leisure sites with premium seasonal staffing solutions.
- Benefits: Enjoy flexible shifts, on-site support, and opportunities across the UK with friends.
- Why this job: Be part of the excitement at Premier League matches while enhancing your customer service skills.
- Qualifications: Previous hospitality experience preferred; a positive attitude and willingness to learn are essential.
- Other info: Must be 18+ with the right to work in the UK; apply quickly online!
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Hospitality, Bar & Waiting Staff – Sunderland AFC, Sunderland
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Client:
Arc Hospitality
Location:
Sunderland, United Kingdom
Job Category:
Other
Job application tracking
–
EU work permit required:
Yes
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Job Reference:
cc8b8d378c16
Job Views:
3
Posted:
14.07.2025
Expiry Date:
28.08.2025
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Job Description:
Join Our Team as Front of House Team at Premier League Football Clubs!
Location: Sunderland and surrounding areas
Pay:
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Job Type: Flexible, Matchday/Event-Based
Roles: VIP Hospitality/Bar/Waiting – Previous experience in formal dining service is preferred along with the ability to commit to a minimum of 80% of match days throughout the season.
Are you passionate about football and love providing top-notch customer service? We are looking for enthusiastic and dedicated front of house staff to join our team at Premier League football clubs in and around North East and Yorkshire. We also work with multiple racecourses, stadia, festivals, hotels and much more in the Yorkshire Area and across the UK!
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As part of our team, you\’ll be the face of the club, ensuring fans have an unforgettable matchday experience. If you thrive in a dynamic environment, have excellent communication skills, and enjoy being part of the excitement, we want to hear from you!
Why Work with Arc?
- Be part of the action at one of the UK’s biggest Premier League clubs with access to other shifts across the North East.
- Choose your shifts with full flexibility using our easy-to-use app
- Work with friends – sign up together and share experiences
- On-site support from our experienced Operations Team
- Nationwide opportunities available all year round
What We’re Looking For:
- Previous experience in formal Hospitality settings desired but a great attitude and willingness to learn goes along way
- Confidence in all aspects of bar work and excellent product knowledge
- Abilities in silver service an advantage
- Friendly, reliable, and a team player
- Must be 18+ with the right to work in the UK
- A positive attitude and great customer service skills
What You’ll Be Doing:
- Working as part of an all-Arc Waiting Team in a formal Michelin Star restaurant
- Greeting guests, taking orders, running food/drinks, clearing and relaying for the next sitting.
- Creating an all-round excellent match day experience for our guests.
Apply Now: https://jobs.wearearc.co.uk/
Here’s what to expect:
- Application – Quick online form to get started in minutes.
- Assessment – Flexible Video Assessment* you can complete anytime, anywhere.
- Profile & Right to Work – Tell us more about yourself and upload your documents with ease.
- References – Share contact details of past employers so we can verify your experience.
- Training – Boost your skills with free, UK-recognised online training.
- Final Review – We’ll take a final look to ensure everything aligns with our role requirements.
- Sign & Get Started – Review and sign your terms, then get started using our scheduling app -Ubeya!
Arc Hospitality Recruitment Ltd are an employment agency known for supplying the country\’s top sporting, leisure and heritage sites with premium quality seasonal and temporary staffing solutions. In addition to the above roles, further employment opportunities may be available throughout the UK. Please note we pursue a merit-based recruitment strategy. Due to the high volume of applications we receive only those shortlisted for roles will be contacted.
Apply now to secure your spot!
Arc Hospitality Recruitment Ltd are a proud Equal Opportunities employer, and do not discriminate against any candidate on the grounds of age, disability, sex, gender identity, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships, or other applicable legally protected characteristics.
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Created on 14/07/2025 by TN United Kingdom
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Hospitality, Bar & Waiting Staff - Sunderland AFC employer: Arc Hospitality
Contact Detail:
Arc Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality, Bar & Waiting Staff - Sunderland AFC
✨Tip Number 1
Familiarise yourself with Sunderland AFC and their matchday atmosphere. Understanding the club's culture and values will help you connect better with fans and demonstrate your passion during interviews.
✨Tip Number 2
Network with current or former staff members at Arc Hospitality. They can provide valuable insights into the role and the application process, which could give you an edge over other candidates.
✨Tip Number 3
Prepare for the flexible nature of the job by being ready to discuss your availability. Highlight your commitment to working on matchdays and any previous experience in similar roles to show you're a reliable choice.
✨Tip Number 4
Brush up on your customer service skills, especially in a hospitality context. Being able to demonstrate excellent communication and a friendly attitude during any interactions will make you stand out as a candidate.
We think you need these skills to ace Hospitality, Bar & Waiting Staff - Sunderland AFC
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Hospitality, Bar & Waiting Staff position. Familiarise yourself with the job description and think about how your skills and experiences align with what they are looking for.
Tailor Your CV: Customise your CV to highlight relevant experience in hospitality, particularly in formal dining settings. Emphasise any previous roles that involved customer service, bar work, or event-based positions to showcase your suitability for the role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for football and customer service. Mention specific experiences that demonstrate your ability to create an excellent matchday experience and your willingness to learn and adapt in a dynamic environment.
Prepare for the Video Assessment: Since there is a flexible video assessment, practice answering common interview questions related to hospitality and customer service. Ensure you present yourself professionally and convey your enthusiasm for the role during the assessment.
How to prepare for a job interview at Arc Hospitality
✨Show Your Passion for Football
Make sure to express your enthusiasm for football during the interview. Mention any experiences you have had at matches or events, and how they inspired you to want to be part of the action at Sunderland AFC.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to handle difficult situations with a positive attitude, as this is crucial in a hospitality environment.
✨Familiarise Yourself with the Role
Understand the specific duties of the Hospitality, Bar & Waiting Staff position. Be ready to discuss your experience with formal dining service and any knowledge you have about silver service, as these are key aspects of the job.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the team culture, matchday operations, and opportunities for growth within the company. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
