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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver top-notch staffing solutions across Liverpool and beyond.
- Company: Join Arc, the driving force behind unforgettable events and experiences.
- Benefits: Competitive salary, performance bonuses, and opportunities for career growth.
- Why this job: Make a real impact in a leadership role while shaping the future of staffing.
- Qualifications: Proven leadership in people operations and experience in hospitality or events staffing.
- Other info: Drive innovation and build strong community connections in a vibrant work environment.
The predicted salary is between 36000 - 60000 £ per year.
Patch: Liverpool & wider Merseyside, Cheshire and expanding into Lancashire (travel across the region; you'll need to drive – split your time between client visits and desk-based operations)
About Arc
We're the people behind the people! Arc powers flexible staffing for hospitality, events, venues, and match days nationwide. We find brilliant talent, support them to thrive, and deliver unforgettable experiences for our clients. If it's buzzing, busy, or iconic... chances are Arc people are behind it.
Why this role?
This isn't just a leadership role; it's your chance to own the Liverpool hub. You'll lead a high-performing team, shape recruitment strategy, grow client portfolios, and set the standard for operational excellence across Merseyside and beyond. If you're a leader who thrives on impact, autonomy, and making things happen, this is your moment.
What you'll be doing (and owning!)
- You'll run your hub like a business, with responsibility for people, operations, and growth:
- Lead, coach, and inspire your Liverpool based People Ops team to deliver seamless staffing and recruitment solutions across Liverpool and surrounding areas.
- Devise recruitment strategies, forecast targets, and ensure compliance with all relevant laws and regulations.
- Oversee onboarding, training, and welfare, ensuring the right people are in the right roles.
- Drive new business and maximise existing client accounts through strategic planning and relationship management.
- Build and nurture long-lasting relationships with clients, acting as their main point of contact.
- Champion Arc's social, environmental, and community initiatives, managing budgets and supporting hub financial targets.
- Conduct appraisals, coach your team, and foster a collaborative, high-performance culture.
The doors you could open for Arc
We're looking for someone who brings energy, ideas, and connections. You could:
- Unlock new client partnerships and venues across Liverpool and Merseyside.
- Introduce innovative approaches to recruitment, retention, and operational efficiency.
- Build strong university and community talent pipelines (University of Liverpool, Liverpool John Moores, Edge Hill, Liverpool Hope, Liverpool Institute for Performing Arts).
- Drive creative solutions in transport, logistics, and candidate experience.
- Build presence in key venues and events.
What we need from you:
- Full UK driving licence + regular access to a car (site visits across the region).
- Right to Work in the UK.
- Proven leadership in people operations, staffing, or recruitment.
- Have hospitality or events staffing experience in the area/s listed.
- Are familiar with workforce management or scheduling platforms.
Pay & progression
Our salary band is broad because we're hiring for the right individual, not a level. Whether you're hungry to succeed, driven to make an impact, or ready to accelerate your career, Arc offers the platform and reward structure to make it happen. Performance bonus is linked to hub delivery and growth.
Senior People Operations Manager - Liverpool employer: Arc Hospitality Recruitment
Contact Detail:
Arc Hospitality Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior People Operations Manager - Liverpool
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant groups on social media, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show up and shine! When you land an interview, make sure to prepare thoroughly. Research the company, understand their values, and think about how your experience aligns with their needs. Bring your A-game and let your passion for the role shine through!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and interested. It’s a simple gesture that can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Keep an eye on our job listings and make sure to submit your application directly. It’s the best way to ensure we see your amazing skills and experience!
We think you need these skills to ace Senior People Operations Manager - Liverpool
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about leading a team and making an impact in Liverpool's vibrant hospitality scene.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your experience in people operations and recruitment, especially in hospitality or events. We love seeing how your background aligns with what we're looking for!
Be Specific: In your cover letter, be specific about your achievements and how they relate to the role. Share examples of how you've successfully led teams or developed recruitment strategies. We appreciate concrete evidence of your skills!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Arc Hospitality Recruitment
✨Know Your Stuff
Before the interview, dive deep into Arc's mission and values. Understand their approach to staffing in hospitality and events. This will not only help you answer questions but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific challenges you faced and how you overcame them. Highlight your ability to inspire and coach others, as this role is all about leading a high-performing team.
✨Be Ready to Discuss Strategy
Since you'll be responsible for devising recruitment strategies, come prepared with ideas on how to attract talent in the Liverpool area. Think about innovative approaches you've used before and how they could apply to Arc's needs.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Ask insightful questions about their experiences at Arc and share your own relevant stories. This will demonstrate your interpersonal skills and ability to nurture relationships, which are key for this role.
