At a Glance
- Tasks: Manage a busy repairs desk, scheduling and coordinating maintenance efficiently.
- Company: Established contractor specialising in social housing repairs and maintenance.
- Benefits: Competitive salary, full-time hours, and a supportive team environment.
- Other info: Fast-paced role with opportunities for growth and development.
- Why this job: Join a dynamic team and make a difference in the community through effective repairs coordination.
- Qualifications: Experience in social housing or repairs coordination is essential.
The predicted salary is between 28000 - 28000 £ per year.
Job Type: Permanent Full time 9am-5pm Monday to Friday with 30 minute break - Office based
Location: King s Lynn
Rate of pay: Up to 28,000 per annum DOE
We are currently recruiting on behalf of our client, a well-established contractor specialising in social housing repairs and maintenance, who are looking to appoint an experienced Repairs Scheduler/Planner to join their growing team. This is a busy and fast-paced role, ideal for someone who thrives in a high-volume environment and has previous experience within social housing, maintenance or repairs coordination.
The successful candidate will be responsible for managing a busy repairs desk, handling both inbound and outbound calls with tenants, operatives, subcontractors and clients to ensure repairs are scheduled and completed efficiently within agreed timescales.
Key Responsibilities:- Handling a high volume of inbound calls from tenants reporting repairs and maintenance issues
- Making outbound calls to residents, operatives and subcontractors regarding appointments and job updates
- Scheduling and coordinating responsive repairs work
- Prioritising urgent and emergency repairs appropriately
- Updating internal systems with accurate job notes and progress updates
- Monitoring outstanding jobs and chasing updates where required
- Delivering excellent customer service at all times within a busy social housing environment
Repairs Scheduler in Norfolk employer: ARC Group
Join a dynamic team in King’s Lynn where your role as a Repairs Scheduler will be pivotal in ensuring timely and efficient repairs within the social housing sector. Our company prides itself on fostering a supportive work culture that values employee growth, offering training and development opportunities to enhance your skills. With a commitment to excellent customer service and a collaborative environment, we provide a rewarding workplace for those looking to make a meaningful impact in their community.
