At a Glance
- Tasks: Coordinate schedules, manage service requests, and support the service team.
- Company: Friendly team in Norwich with a supportive work environment.
- Benefits: Competitive pay, part-time hours, and potential for permanent position.
- Other info: Opportunity for career growth and a chance to secure a permanent role.
- Why this job: Join a dynamic team and develop your organisational skills while making an impact.
- Qualifications: Experience in administration or service roles, strong communication, and organisational skills.
The predicted salary is between 14.5 - 14.5 £ per hour.
Job Type: Temporary with opportunity into permanent.
Location: Norwich
Rate of pay: 14.50 per hour
Are you a Service Controller looking for work? We are currently recruiting for a Service Controller to join our client’s busy and friendly team based in Norwich. This is an excellent opportunity for someone with strong organisational and communication skills who is looking for a part-time role with the potential to secure a permanent position.
Hours: Monday, Wednesday 5:00pm
Start Date: ASAP
The Role:
- Coordinating engineers schedules and appointments
- Managing incoming service requests and allocating work
- Liaising with customers to provide updates and resolve queries
- Raising and processing job sheets and service documentation
- Maintaining accurate records and updating internal systems
- Providing general administrative support to the service team
The Ideal Candidate:
- Previous experience in a service controller, scheduler, coordinator or administration role
- Excellent communication and customer service skills
- Strong organisational skills with the ability to prioritise workloads
- Confident using Microsoft Office and computer systems
- Able to work independently and as part of a team
This position is offered on a temporary basis initially, with the opportunity to become a permanent member of the team.
We think you need these skills to ace Administrator / Service Controller in Norfolk
Organisational Skills
Communication Skills
Customer Service Skills
Scheduling
Administrative Support
Record Keeping
Microsoft Office