- Coordinating engineers' schedules and appointments
- Managing incoming service requests and allocating work
- Liaising with customers to provide updates and resolve queries
- Raising and processing job sheets and service documentation
- Maintaining accurate records and updating internal systems
- Providing general administrative support to the service team. We're currently recruiting for a Service Controller to join our client's busy and friendly team based in Norwich. This is an excellent opportunity for someone with strong organisational and communication skills who is looking for a part-time role with the potential to secure a permanent position. Previous experience in a service controller, scheduler, coordinator or administration role
- Excellent communication and customer service skills
- Strong organisational skills with the ability to prioritise workloads
- Confident using Microsoft Office and computer systems
- Able to work independently and as part of a team
- Paid annual leave pro-rata for PAYE (inclusive of statutory holiday)
- Weekly pay with a 1 hour pay resolution guarantee.
- Pension contribution (after 3 months continuous service).
- On-going assignments
- Free access to our Health Assured scheme for you and your family.
- Access to Free online training.
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Administrator/Service Controller in Norwich employer: ARC Group Worldwide
Join a well-established M&E contractor in King's Lynn as an Electrical Project Manager, where you will thrive in a supportive and professional environment that prioritises employee growth and development. With competitive salaries, comprehensive benefits including private healthcare and mental health support, and a strong focus on quality and safety, this company is dedicated to fostering long-term career progression for its employees. Experience the unique advantage of working in a reputable firm with decades of expertise in delivering high-quality electrical and mechanical engineering services across the UK.
