Overview
As the Sales Executive, you'll guide buyers from enquiry to legal completion, delivering an exceptional customer experience while achieving and exceeding sales targets.
Key Responsibilities
- Deliver an outstanding customer experience to all prospective and existing purchasers.
- Manage enquiries from multiple channels including telephone, email, online portals and Head Office.
- Conduct informative and engaging show home tours and development presentations.
- Proactively convert leads into reservations while achieving sales and revenue targets.
- Build strong relationships with local estate agents to generate new business opportunities.
- Maintain excellent knowledge of the local area, amenities, schools and transport links.
- Promote the company's purchasing assistance schemes and preferred mortgage advisors and solicitors.
- Maximise revenue through the sale of optional extras and upgrades.
- Monitor the sales progression process to ensure exchanges take place within target timescales.
- Maintain regular communication with purchasers throughout the build process.
- Ensure marketing suites, show homes and development presentation are maintained to the highest standards.
- Work closely with Site Management to ensure homes are ready for demonstrations and legal completions.
- Monitor completed plots, identify defects where necessary and ensure a smooth handover for every customer.
Qualifications
- Previous experience as a New Homes Sales Executive within the residential housebuilding sector.
- A proven track record of achieving or exceeding sales targets.
- Excellent communication and relationship‑building skills.
- Strong negotiation and closing abilities.Highly organised with excellent attention to detail.
- Ability to manage multiple sales simultaneously.
- Customer‑focused with a passion for delivering exceptional service.
- Full UK Driving Licence.
Compensation & Benefits
- £32,000 basic salary.
- Uncapped commission structure.
- Realistic OTE of £55,000+; 5% commission on all extras sold.
- Additional bonuses for using recommended Independent Financial Advisers, recommended Solicitors and achieving exchange within six weeks.
- 25 days annual leave plus Bank Holidays; option to purchase additional annual leave.
- Company‑paid Life Assurance (2x salary).
- Salary sacrifice pension scheme.
- Mileage reimbursement (beyond the first 15 miles of travel to site).
Working Hours
Thursday to Monday 10:30am‑5:30pm. Weekend working is essential, with Tuesday and Wednesday as your days off.
Sales Executive in Northampton employer: ARC Group Worldwide
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