Investment Administrator - Client Data & Payments

Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology.

Job purpose

To provide excellent administrative support to the Investment Management Team with the client at the heart of the service. The IM Operations team work closely with the Investment Management team as well as interfacing with all other areas of the bank and third-party providers. The Operations team deal with all issues arising prior to trade placement and execution through to Trade Settlement, Reconciliations, Dividends and Corporate action processing as well as the opening and closing client accounts, providing our clients with valuations, answering queries and production of tax reports. To place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers and to comply with the FCA and PRA's Conduct Rules.

Key Responsibilities:

• Client Account Opening
• Client related static data maintenance
• Deceased account processing
• Processing client related payments and receipts
• Processing ISA subscriptions
• Money Market requirements
• Income sweeps and monthly sweeps to Finance
• Prepare regulatory returns (CSDR & TR1 disclosures)
• Oversight of Tercero licences, user access & client portal access
• Maintenance of CASS Mandates
• Ad-hoc duties in support of other teams

These duties incorporate many tasks that would be performed by specialist teams within larger firms. As part of a small firm, staff can expect their role to evolve continuously and to include tasks "beyond the job specification”. Though roles are specific on a daily basis, a general knowledge and understanding of each element of the operational area is expected as staff will learn to cover different functions within the team.

Risk:

Responsible for managing risks inherent to the role by diligently observing internal policies and procedures.

Key Interfaces:

The position is likely to involve interacting with every area of the firm from time to time and you will work with Executive Committee / Investment Directors of the company, fellow Operations team members, client facing Investment Managers & their assistants, and many other bank departments (e.g. Compliance & Treasury).

Person Specification Knowledge/Experience/Skills:

• Experience using Excel and adapting manual processes is essential.
• Relevant or transferable experience for the role.
• Broad experience of UK securities administration (both core processing and associated tasks), gained operationally within an Investment Bank or another Wealth management company.
• Experience and knowledge of the characteristics of different asset types (Bonds, Equities and Unit Trusts / OEICS) Hedge funds and how they are processed coupled with market specific knowledge.
• A high standard of Compliance and regulatory knowledge, covering AML, Best Execution policy, CASS and TCF.
• Knowledge and experience of servicing private client business and understanding the requirements and expectations of the HNW market.
• Team working - it is essential that all staff members have a strong team player focus.
• Good system skills with experience of Microsoft office, (the ability to write macros are advantageous but not essential).
• Previous experience with Investment Management Systems and interfaces such as Crest, Equisoft (formerly Altus) EMX, Reconciliation systems and Tercero is desirable.
• The role requires a high level of attention to detail.
• Excellent communication skills both written and verbal with clients, providers and senior management coupled with a high level of confidentiality, diplomacy and discretion.
• Ability to communicate both verbally and written with clients, providers, and senior management.

Qualifications:

• Ideally be educated to degree level and be studying for, or already have, the IOC.
• Problem solving and judgment
• Client focused
• Communication and confidence
• Working proactively

About Us Life, Work and Benefits

Arbuthnot Latham is committed to equal-opportunities for all staff and candidates. We embrace inclusion & diversity and understand why they are critical for the success of our business and people.

Agile working - (3 Days in London Office per week)

Competitive salary, pension & holiday allowance

BUPA Health cover

4x Life Assurance

Discretionary bonus

Market leading maternity/paternity and menopause policies

Data Privacy and Reasonable adjustments

We take keeping your data security seriously. For more detail on how we may keep your data please refer to our Privacy Notice.

Reasonable adjustments: Please let us know of any adjustments or arrangements that you may need to help you apply to this role or that will help you during the recruitment process. If you wish to discuss any particular requirements or concerns you have because of a disability or medical condition please contact us.

Information you provide about any disability or medical condition will remain confidential unless it is necessary to disclose it to other members of staff or outside agencies to ensure the health and safety of yourself and others, or to implement the adjustments you require. In these circumstances we will first discuss with you how and to whom the information may be disclosed.