Credit Operations - Credit Operations Officer
Credit Operations - Credit Operations Officer

Credit Operations - Credit Operations Officer

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our Credit team to manage lending documentation and ensure compliance.
  • Company: Arbuthnot Latham values diversity and is committed to equal opportunities.
  • Benefits: Enjoy a competitive salary, health cover, and generous holiday allowance.
  • Why this job: Be part of a customer-focused culture that prioritises good outcomes and teamwork.
  • Qualifications: Strong banking background with knowledge of lending and excellent communication skills required.
  • Other info: We support reasonable adjustments during the application process for all candidates.

The predicted salary is between 36000 - 60000 £ per year.

To be part of a busy Credit department involved in the Bank’s Credit process — from initiation through documentation, monitoring, and control to recovery. Responsibilities include preparation, review, and control of lending documentation. The role requires providing first-class service to the front office while ensuring compliance with the Bank’s policies and procedures. You will be expected to carry out duties with minimal supervision. Our focus is to place the interests of customers at the centre of all activities, act in a way that achieves good outcomes for consumers, and comply with the FCA and PRA's Conduct Rules.

Key Responsibilities

  • Prepare Facility Letters for all lending facilities to ensure proper documentation protecting the Bank
  • Prepare EYIS documents for Regulated Mortgage Contracts
  • Maintain, input, and renew Credit limits
  • Prepare Instruction letters to Solicitors and Valuers
  • Prepare Legal Charges
  • Complete client redemption statements
  • Manage loan repayments and release collateral no longer relied upon
  • Assist with FCA return submissions
  • Address credit queries and seek solutions to arising issues
  • Build and maintain stakeholder relationships for quality service
  • Participate in project work as opportunities arise
  • Perform other tasks as assigned by the Head of Credit Operations

Risk Management

Manage inherent risks by diligently following internal policies and procedures.

Person Specification

  • Strong banking background with a focus on Credit
  • Comprehensive knowledge of all Lending areas
  • Experience working with High Net Worth clients
  • Knowledge of CCA and MCOB rules
  • Ability to multitask effectively
  • Work well under pressure with a heavy workload
  • Proficient in Banking Systems and IT, especially Microsoft Office
  • Excellent written and verbal communication skills
  • Strong time management and organizational skills
  • Client-focused attitude
  • Team-oriented mindset
  • Proactive working style

About Us

Arbuthnot Latham is committed to equal opportunities and values inclusion and diversity, which are vital for our success. Competitive salary, pension, and holiday allowance. BUPA Health cover, 4x Life Assurance, Discretionary bonus, Leading maternity/paternity and menopause policies.

Data Privacy and Reasonable Adjustments

We prioritize data security. For details, please see our Privacy Notice. Reasonable Adjustments: Let us know if you need any adjustments during the application or recruitment process. For disability or medical condition concerns, contact us at recruitment@arbuthnot.co.uk. Your information will remain confidential unless disclosure is necessary for safety or adjustments, in which case we will discuss with you first.

Credit Operations - Credit Operations Officer employer: Arbuthnot Latham

Arbuthnot Latham is an exceptional employer that prioritises a client-focused approach while fostering a supportive and inclusive work culture. With competitive salaries, comprehensive health benefits, and a commitment to employee growth through training and development opportunities, you will thrive in a dynamic environment that values your contributions. Located in a vibrant area, our team enjoys a collaborative atmosphere where innovation and excellence are celebrated.
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Contact Detail:

Arbuthnot Latham Recruiting Team

recruitment@arbuthnot.co.uk

StudySmarter Expert Advice 🤫

We think this is how you could land Credit Operations - Credit Operations Officer

✨Tip Number 1

Familiarise yourself with the specific lending documentation and compliance requirements mentioned in the job description. Understanding the nuances of Facility Letters and EYIS documents will give you an edge during interviews.

✨Tip Number 2

Network with professionals in the banking sector, especially those who work in credit operations. Engaging with them can provide insights into the role and may even lead to referrals within our company.

✨Tip Number 3

Demonstrate your client-focused attitude by preparing examples of how you've successfully managed client relationships in the past. This will show us that you understand the importance of customer service in credit operations.

✨Tip Number 4

Stay updated on the latest FCA and PRA Conduct Rules. Showing that you are knowledgeable about regulatory requirements will highlight your commitment to compliance and risk management in the role.

We think you need these skills to ace Credit Operations - Credit Operations Officer

Strong Banking Knowledge
Credit Documentation Preparation
Regulated Mortgage Contracts Understanding
FCA and PRA Compliance
Client Relationship Management
High Net Worth Client Experience
CCA and MCOB Rules Knowledge
Multitasking Ability
Pressure Management
Proficiency in Banking Systems
Microsoft Office Skills
Excellent Written Communication
Excellent Verbal Communication
Time Management Skills
Organisational Skills
Client-Focused Attitude
Team-Oriented Mindset
Proactive Working Style

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Credit Operations Officer. Familiarise yourself with the key tasks such as preparing facility letters and managing loan repayments, as this will help you tailor your application.

Highlight Relevant Experience: In your CV and cover letter, emphasise your banking background and any experience you have in credit operations. Mention specific examples of how you've worked with high net worth clients or managed compliance with FCA and PRA rules.

Showcase Your Skills: Make sure to highlight your strong written and verbal communication skills, as well as your ability to multitask and work under pressure. Use concrete examples to demonstrate these skills in your application.

Tailor Your Application: Customise your CV and cover letter for this specific role. Use keywords from the job description, such as 'client-focused attitude' and 'team-oriented mindset', to show that you are a perfect fit for the position.

How to prepare for a job interview at Arbuthnot Latham

✨Understand the Credit Process

Familiarise yourself with the entire credit process, from initiation to recovery. Be prepared to discuss how you can contribute to each stage and ensure compliance with the Bank's policies.

✨Showcase Your Banking Knowledge

Highlight your strong banking background and comprehensive knowledge of lending areas. Be ready to provide examples of your experience with High Net Worth clients and your understanding of CCA and MCOB rules.

✨Demonstrate Client-Focused Attitude

Emphasise your client-focused mindset during the interview. Share instances where you prioritised customer interests and achieved positive outcomes, showcasing your commitment to excellent service.

✨Prepare for Scenario-Based Questions

Anticipate scenario-based questions related to risk management and problem-solving. Think of examples where you effectively managed risks or resolved credit queries, demonstrating your proactive working style.

Credit Operations - Credit Operations Officer
Arbuthnot Latham
A
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