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For Companies At a Glance
- Tasks: Join our vibrant team, welcoming guests and ensuring a seamless dining experience.
- Company: Incipio, a lively rooftop bar and restaurant in West London.
- Benefits: Competitive pay, career growth, mental health support, and fun team events.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional development.
- Why this job: Be part of an energetic team creating unforgettable experiences for guests.
- Qualifications: Experience in hospitality, a positive attitude, and great communication skills.
The predicted salary is between 12 - 15 £ per hour.
Incipio curates beautiful spaces with vibrant atmospheres for great times. Bar Arriba is a bright and buzzing West London rooftop bar and restaurant, serving Mexican-inspired bites and cocktails for unforgettable good times.
The Role
Our food runners are at the heart of the action. Bringing energy, pace, and precision to every service while keeping the flow between kitchen and floor seamless.
What We’re Looking For:
- Previous experience hosting in a restaurant or bar, using a booking platform such as Design My Night, Sevenrooms or Open Table.
- A true team player with a positive, proactive attitude.
- A friendly, outgoing personality with a genuine love for hospitality.
- Ability to stay calm, organised, and positive during busy services.
- Strong teamwork skills and a willingness to support the wider venue.
- Excellent communication and guest interaction skills.
- Attention to detail and pride in delivering great service.
- Flexibility to work evenings, weekends, and peak event times.
What You’ll Be Doing:
- Welcoming guests warmly and creating a positive first impression from the moment they arrive.
- Managing reservations and walk-ins, ensuring smooth table flow throughout service.
- Providing friendly, attentive service and responding promptly to guest needs.
- Offering knowledgeable recommendations on wines, drinks, and menu items.
- Supporting the team to deliver a seamless dining experience during busy service periods.
- Coordinating with the kitchen and bar to ensure timely and accurate orders.
- Maintaining a clean, organised, and inviting front-of-house environment.
- Handling guest enquiries, feedback, and special requests with professionalism.
- Processing payments accurately and efficiently.
- Assisting with opening and closing duties, including setting up and resetting service areas.
- Upholding health, safety, and responsible alcohol service standards.
- Contributing to a positive team culture and helping create memorable guest experiences.
- Supporting the wider team to keep service running smoothly.
- Bringing positive energy, professionalism, and pride to every shift.
Benefits & Best Bits:
- Tronc paid fairly and equally.
- 60% of our management teams have been promoted internally.
- Mental Maintenance: Therapy for free.
- Referral Bonus: refer a friend and once they have passed their probation you receive a bonus.
- Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows.
- Company awards to celebrate team and regular events.
- Incipio FC + Seasonal Socials.
- Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France).
- Enhanced Maternity, Paternity and Adoption leave.
- 50% discount for food and drink in all Incipio venues.
Incipio & Inclusivity:
We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!
Team Member in Olympia employer: Arbour
Contact Detail:
Arbour Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member in Olympia
✨Tip Number 1
Get to know the venue! Before your interview, pop by Bar Arriba and soak up the atmosphere. This will help you understand the vibe and show your genuine interest in the place.
✨Tip Number 2
Practice your people skills! Since this role is all about hospitality, think of some scenarios where you can showcase your friendly and outgoing personality. Role-play with a mate if you need to!
✨Tip Number 3
Be ready to talk teamwork! Prepare examples of how you've worked well with others in busy environments. We love team players who can keep the energy high during peak times.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, we’re always on the lookout for passionate individuals who want to be part of our vibrant team at Incipio.
We think you need these skills to ace Team Member in Olympia
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your friendly and outgoing personality shine through! We want to see the real you, so don’t be afraid to add a personal touch that reflects your love for hospitality.
Highlight Relevant Experience: Make sure to mention any previous experience you have in hosting or working in a bar or restaurant. If you've used booking platforms like Design My Night or Open Table, shout about it! This will show us you're ready to hit the ground running.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if needed to highlight your skills and experiences, especially those that align with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Arbour
✨Know the Venue Inside Out
Before your interview, take some time to research Bar Arriba. Familiarise yourself with their menu, drink offerings, and overall vibe. This will not only show your genuine interest but also help you answer questions about how you can contribute to creating that vibrant atmosphere.
✨Show Off Your Team Spirit
As a team member, being a true team player is crucial. Be ready to share examples from your past experiences where you supported your colleagues during busy times. Highlighting your teamwork skills will demonstrate that you understand the importance of collaboration in a bustling bar environment.
✨Bring Your Positive Energy
In the hospitality industry, a friendly and outgoing personality goes a long way. During the interview, let your enthusiasm shine through. Smile, engage with your interviewer, and express your love for providing great service. This will help them envision you as a part of their team.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like managing a busy service or dealing with a difficult guest. Think of scenarios from your previous roles and how you successfully navigated them. This will showcase your ability to stay calm and organised under pressure, which is key for this role.