At a Glance
- Tasks: Welcome guests and manage bookings for a vibrant rooftop bar and restaurant.
- Company: Join Incipio, a lively venue known for its fun atmosphere and delicious Mexican cuisine.
- Benefits: Enjoy fair tronc, career growth, free therapy, and 50% off food and drinks.
- Other info: Flexible hours, team events, and opportunities for travel await you!
- Why this job: Be the face of unforgettable experiences while working in a buzzing environment.
- Qualifications: Previous hosting experience and a passion for hospitality are essential.
The predicted salary is between 12 - 15 £ per hour.
About Incipio
Incipio curates beautiful spaces with vibrant atmospheres for great times. Bar Arribais is a bright and buzzing West London rooftop bar and restaurant, serving Mexican-inspired bites and cocktails for unforgettable good times.
The Role
Our hosts are helpful, friendly, and highly organised. As the first people to greet our guests, they set the tone for the entire experience and play a key role in managing the day’s bookings seamlessly.
What We’re Looking For
- Previous experience hosting in a restaurant or bar, using a booking platform such as Design My Night, Sevenrooms or Open Table.
- A true team player with a positive, proactive attitude.
- A friendly, outgoing personality with a genuine love for hospitality.
- Ability to stay calm, organised, and positive during busy services.
- Strong teamwork skills and a willingness to support the wider venue.
- Excellent communication and guest interaction skills.
- Attention to detail and pride in delivering great service.
- Flexibility to work evenings, weekends, and peak event times.
What You’ll Be Doing
- Welcoming guests warmly and creating a positive first impression from the moment they arrive.
- Managing reservations and walk‑ins, ensuring smooth table flow throughout service.
- Providing friendly, attentive service and responding promptly to guest needs.
- Offering knowledgeable recommendations on wines, drinks, and menu items.
- Supporting the team to deliver a seamless dining experience during busy service periods.
- Coordinating with the kitchen and bar to ensure timely and accurate orders.
- Maintaining a clean, organised, and inviting front‑of‑house environment.
- Handling guest enquiries, feedback, and special requests with professionalism.
- Processing payments accurately and efficiently.
- Assisting with opening and closing duties, including setting up and resetting service areas.
- Upholding health, safety, and responsible alcohol service standards.
- Contributing to a positive team culture and helping create memorable guest experiences.
- Supporting the wider team to keep service running smoothly.
- Bringing positive energy, professionalism, and pride to every shift.
Benefits & Best Bits
- Tronc paid fairly and equally.
- 60% of our management teams have been promoted internally.
- Mental Maintenance: Therapy for free.
- Referral Bonus: refer a friend and once they have passed their probation you receive a bonus.
- Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows.
- Company awards to celebrate team and regular events.
- Incipio FC + Seasonal Socials.
- Incentive trips sponsored by brands (e.g., wine trips to Portugal and ski trips to France).
- Enhanced maternity, paternity, and adoption leave.
- 50% discount for food and drink in all Incipio venues.
Incipio & Inclusivity
We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!
Host - Rooftop Bar & Mexian Restaurant in London employer: Arbour
Incipio is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those passionate about hospitality. With opportunities for career growth, including internal promotions and comprehensive support for personal development, employees enjoy a rewarding environment where their contributions are celebrated. Located in the lively atmosphere of West London, team members benefit from unique perks such as generous discounts, exciting incentive trips, and a commitment to mental well-being, making it a fantastic place to build a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Host - Rooftop Bar & Mexian Restaurant in London
✨Tip Number 1
Get to know the venue! Before your interview, pop by Bar Arribais and soak up the atmosphere. Familiarising yourself with the space and the vibe will help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Practice your people skills! As a host, you'll be the first point of contact for guests. Role-play with a friend or family member to nail that warm welcome and friendly banter that makes guests feel right at home.
✨Tip Number 3
Show off your organisational skills! Think about how you would manage busy service times. Be ready to share examples of how you've handled reservations and guest interactions in the past to demonstrate your ability to keep things running smoothly.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from passionate candidates. Make sure to highlight your love for hospitality and teamwork in your application to catch our eye!
We think you need these skills to ace Host - Rooftop Bar & Mexian Restaurant in London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your friendly and outgoing personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and enthusiasm into your words.
Highlight Relevant Experience:Make sure to mention any previous hosting experience you have, especially if you've used booking platforms like Design My Night or Open Table. We love seeing how your past roles have prepared you for this one!
Be Organised and Detail-Oriented:Since the role requires strong organisational skills, it’s a good idea to showcase your attention to detail in your application. Maybe share an example of how you’ve managed bookings or handled busy service periods in the past.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Arbour
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with Bar Arribais and its offerings. Check out their menu, drink specials, and any unique features of the rooftop bar. This knowledge will help you demonstrate your genuine interest in the role and the venue.
✨Show Off Your Hospitality Skills
During the interview, be ready to share examples of your previous hosting experience. Highlight specific situations where you provided excellent service or handled difficult guests. This will showcase your ability to create a positive atmosphere and manage bookings effectively.
✨Emphasise Teamwork and Flexibility
Incipio values team players, so be prepared to discuss how you’ve worked collaboratively in past roles. Mention your flexibility in working evenings and weekends, as well as your willingness to support your colleagues during busy times. This will show that you’re a proactive and adaptable candidate.
✨Bring Your Positive Energy
As a host, your personality is key! Make sure to convey your friendly and outgoing nature during the interview. Smile, maintain eye contact, and engage with your interviewer. This will help them envision you as the welcoming face of Bar Arribais, setting the right tone for guest experiences.
