Host - Rooftop Bar & Mexian Restaurant

About Incipio

Incipio curates beautiful spaces with vibrant atmospheres for great times. Bar Arribais is a bright and buzzing West London rooftop bar and restaurant, serving Mexican-inspired bites and cocktails for unforgettable good times.

The Role

Our hosts are helpful, friendly, and highly organised. As the first people to greet our guests, they set the tone for the entire experience and play a key role in managing the day’s bookings seamlessly.

What We’re Looking For

• Previous experience hosting in a restaurant or bar, using a booking platform such as Design My Night, Sevenrooms or Open Table.
• A true team player with a positive, proactive attitude.
• A friendly, outgoing personality with a genuine love for hospitality.
• Ability to stay calm, organised, and positive during busy services.
• Strong teamwork skills and a willingness to support the wider venue.
• Excellent communication and guest interaction skills.
• Attention to detail and pride in delivering great service.
• Flexibility to work evenings, weekends, and peak event times.

What You’ll Be Doing

• Welcoming guests warmly and creating a positive first impression from the moment they arrive.
• Managing reservations and walk‑ins, ensuring smooth table flow throughout service.
• Providing friendly, attentive service and responding promptly to guest needs.
• Offering knowledgeable recommendations on wines, drinks, and menu items.
• Supporting the team to deliver a seamless dining experience during busy service periods.
• Coordinating with the kitchen and bar to ensure timely and accurate orders.
• Maintaining a clean, organised, and inviting front‑of‑house environment.
• Handling guest enquiries, feedback, and special requests with professionalism.
• Processing payments accurately and efficiently.
• Assisting with opening and closing duties, including setting up and resetting service areas.
• Upholding health, safety, and responsible alcohol service standards.
• Contributing to a positive team culture and helping create memorable guest experiences.
• Supporting the wider team to keep service running smoothly.
• Bringing positive energy, professionalism, and pride to every shift.

Benefits & Best Bits

• Tronc paid fairly and equally.
• 60% of our management teams have been promoted internally.
• Mental Maintenance: Therapy for free.
• Referral Bonus: refer a friend and once they have passed their probation you receive a bonus.
• Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows.
• Company awards to celebrate team and regular events.
• Incipio FC + Seasonal Socials.
• Incentive trips sponsored by brands (e.g., wine trips to Portugal and ski trips to France).
• Enhanced maternity, paternity, and adoption leave.
• 50% discount for food and drink in all Incipio venues.

Incipio & Inclusivity

We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!