At a Glance
- Tasks: Serve delicious food and create memorable experiences in a lively environment.
- Company: Incipio, a vibrant food hall and bar at Olympia.
- Benefits: Fair pay, career growth, free therapy, and exciting team events.
- Other info: Diverse and inclusive workplace with opportunities for everyone.
- Why this job: Join a fun team and thrive in a fast-paced, energetic setting.
- Qualifications: Experience in food service and a passion for hospitality.
The predicted salary is between 24000 - 30000 £ per year.
Incipio curates beautiful spaces with vibrant atmospheres for great times. Arbour: A lively bar and food hall serving the high volume of theatre goers, concert attendees, event visitors and office workers that visit Olympia every day. From healthy farm to fork salads to lunchtime favourites it’s set to become the hub of the roof garden.
The Role
Supporting our busy food kiosks by greeting guests with enthusiasm, preparing tasty bowls, and serving baked goods, fried chicken, and burgers. Thriving in a fast-paced setting while providing friendly, memorable hospitality.
What We’re Looking For
- Experience in fast-paced food service, quick service restaurants, cafes or street-food environments
- A true team player with a positive, proactive attitude
- A friendly, outgoing personality with a genuine love for hospitality
- Ability to stay calm, organised, and positive during busy services
- Strong teamwork skills and a willingness to support the wider venue
- Excellent communication and guest interaction skills
- Attention to detail and pride in delivering great service
- Confident in food safety and allergen trained
- Flexibility to work evenings, weekends, and peak event times
What You’ll Be Doing
- Preparing and serving food quickly and consistently in a high-volume kiosk environment while delivering friendly, efficient service that keeps queues moving and guests happy.
- Engaging with guests to create great experiences and keep the atmosphere buzzing
- Working as part of a fast-paced team during busy periods and events, handling orders accurately, and bringing positive energy and professionalism to every shift.
- Following food safety, hygiene, and brand standards at all times, keeping the kiosk clean, organised, and fully stocked throughout service.
- Working collaboratively with chefs and your teammates
- Supporting the wider team to keep service running smoothly
- Bringing positive energy, professionalism, and pride to every shift
BENEFITS + BEST BITS
- Tronc paid fairly and equally
- 60% of our management teams have been promoted internally.
- Mental Maintenance: Therapy for free
- Referral Bonus: refer a friend and once they have passed their probation you receive a bonus
- Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows
- Company awards to celebrate team and regular events
- Incipio FC + Seasonal Socials
- Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)
- Enhanced Maternity, Paternity and Adoption leave
- 50% discount for food and drink in all Incipio venues
Incipio & Inclusivity
We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!
Food Service Team Member - Kiosk & Counter Full Time employer: Arbour
Incipio is an exceptional employer, offering a vibrant work environment at Arbour, where you can thrive in a fast-paced food service role while engaging with a diverse clientele. With a strong focus on employee growth, including internal promotions and career support, alongside unique benefits like incentive trips and a commitment to inclusivity, Incipio ensures that every team member feels valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Food Service Team Member - Kiosk & Counter Full Time
✨Tip Number 1
Get to know the vibe of the place! Before your interview, swing by the kiosk or bar to soak in the atmosphere. This will help you understand what they value and how you can fit in with their team.
✨Tip Number 2
Show off your personality! When you meet the team, let your friendly and outgoing nature shine through. Remember, they’re looking for someone who can bring positive energy to the busy environment.
✨Tip Number 3
Be ready to demonstrate your skills on the spot! They might ask you to prepare a dish or handle a mock order during the interview. Stay calm and show them how you thrive in a fast-paced setting.
✨Tip Number 4
Don’t forget to ask questions! Show your interest in the role by asking about team dynamics, events, or how they celebrate successes. It’s a great way to connect and show you’re genuinely excited about joining the team.
We think you need these skills to ace Food Service Team Member - Kiosk & Counter Full Time
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for food service shine through! Share any experiences that highlight your enthusiasm for creating great guest experiences. We want to see that friendly, outgoing personality of yours!
Highlight Relevant Experience:Make sure to mention any previous roles in fast-paced food environments, whether it's cafes, restaurants, or street food. We’re looking for team players who thrive under pressure, so give us the details on how you've handled busy shifts before!
Be Yourself:Don’t be afraid to let your unique personality come through in your application. We value individuality and inclusivity, so share what makes you, you! Authenticity goes a long way in helping us get to know you better.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through. Let’s get this journey started together!
How to prepare for a job interview at Arbour
✨Know the Menu Inside Out
Familiarise yourself with the food offerings at the kiosk, including any specials or popular items. This will not only show your enthusiasm for the role but also help you answer questions about menu items confidently.
✨Show Off Your Team Spirit
Prepare examples of how you've worked effectively in a team before. Highlight your ability to support colleagues during busy times and how you contribute to a positive atmosphere. This is key for a role that thrives on teamwork!
✨Practice Your Guest Interaction Skills
Think about how you would greet guests and handle their orders. Practising friendly and engaging ways to interact can set you apart. Remember, this role is all about creating memorable experiences for customers!
✨Be Ready for Fast-Paced Scenarios
Expect questions about how you handle stress and busy environments. Prepare to share specific instances where you stayed calm and organised under pressure, as this is crucial for success in a high-volume setting.
