At a Glance
- Tasks: Support young people in a nurturing environment, helping them with daily routines and emotional wellbeing.
- Company: Arbour Healthcare Group, dedicated to providing specialist residential care for children and young people.
- Benefits: Competitive pay, ongoing training, meals provided on shift, and opportunities for career progression.
- Other info: Join a mission-driven team focused on trauma-informed care and personal growth.
- Why this job: Make a real difference in young people's lives while working in a supportive team.
- Qualifications: Caring, resilient individuals with a willingness to learn; experience in care is a plus but not essential.
Rooted in Care. Giving change a chance. At Arbour Healthcare Group, we provide specialist residential care for children and young people who need safe, consistent and emotionally available adults around them. We support young people with complex needs, including learning disabilities, emotional and behavioural needs, trauma histories and experiences that may have shaped how they see themselves, others and the world around them. Our work is not about simply managing behaviour. It is about understanding what sits behind it, building trust, creating safety and helping young people believe that change is possible.
We are now recruiting Children’s Residential Support Workers to join our specialist solo and dual-occupancy homes. This is a role for people who can show up with patience, resilience and purpose. The work can be challenging, but it can also be incredibly meaningful. You will be part of a team that helps young people feel seen, heard, safe and supported.
About the role: As a Children’s Residential Support Worker, you will support young people in their day-to-day lives, helping to create a safe, nurturing and structured home environment. You will support routines, activities, emotional regulation, independence skills, positive relationships, safeguarding and professional recording. This is not a role where you can sit back and simply observe. Our young people need adults who are present, calm, reliable and willing to keep showing up, even after difficult days. You will work as part of a wider team to provide consistent care in line with each young person’s care plan, risk assessment and individual needs.
Shift patterns: We currently have roles available on the following rota patterns:
- 2 days on / 4 days off
- 2 days on / 2 days off
You will be expected to work as part of a residential rota, which may include long days, evenings, weekends and sleep-in duties where required by the service.
What you will be doing:
- Providing high-quality, person-centred care to children and young people
- Creating a safe, structured and nurturing home environment
- Supporting young people with daily routines, activities and emotional wellbeing
- Responding calmly and professionally to challenging situations
- Following safeguarding procedures and escalating concerns appropriately
- Completing accurate records, daily logs, observations and incident reports
- Supporting young people to build confidence, independence and life skills
- Promoting dignity, privacy, respect and choice
- Working closely with colleagues, managers and external professionals
- Supporting the delivery of our RESET Care Model: Reassure, Empower, Support, Educate and Transition
What we are looking for: We are looking for people who are caring, resilient, reliable and willing to learn. You may already have experience in children’s residential care, support work, youth work, education, mental health, learning disabilities, complex needs or similar settings. Previous experience in a children’s residential home is desirable, but not essential for the right person. The ideal candidate will have:
- The ability to remain calm and confident in challenging situations
- An understanding of safeguarding and professional boundaries
- A caring, consistent and child-centred approach
- Good communication and recording skills
- A willingness to learn about trauma-informed care, PACE, therapeutic approaches and positive behaviour support
- The confidence to use initiative while working safely within care plans, risk assessments and company procedures
- A professional attitude and the ability to be a positive role model
- A genuine commitment to supporting young people to make progress
- A valid UK driving licence and access to your own vehicle is desirable
What makes Arbour Healthcare Group different? At Arbour Healthcare Group, our work is centred around one clear mission: Rooted in Care. Giving Change a Chance. We believe every young person deserves to feel seen, heard, safe and supported. Our RESET Care Model helps us provide care that is consistent, trauma-informed and built around human connection. It focuses on reassurance, empowerment, support, education and transition. We do not just look at behaviour. We look at the young person behind the behaviour. We want staff who can bring warmth, boundaries, patience and resilience into the home. The work is not always easy, but when it is done properly, it can change lives.
Why join us?
- Competitive pay rate of £14.00 per hour
- Permanent role with clear rota patterns
- Ongoing training and development
- Opportunity to progress within the organisation
- Supportive team and leadership structure
- Meals and essentials provided while on shift
- Company pension
- Employee discount
Inclusive employer: We are proud to be an inclusive employer and welcome applications from people of all backgrounds. Work authorisation - United Kingdom required.
Apply now: If you want a role where your presence matters, your resilience is valued and your work can genuinely help change the direction of a young person’s life, we would like to hear from you. Join Arbour Healthcare Group and be part of something rooted in care, purpose and real change.
Residential Support Worker in Ruabon employer: Arbour Healthcare Group
At Arbour Healthcare Group, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the lives of young people. Our supportive work culture fosters professional growth through ongoing training and development, while our competitive pay and clear rota patterns ensure a balanced work-life experience. Join us in a role where your resilience and commitment can truly change lives, all within a nurturing environment that values every team member's contribution.
StudySmarter Expert Advice🤫
We think this is how you could land Residential Support Worker in Ruabon
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, especially those already working at Arbour Healthcare Group. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by understanding the RESET Care Model. Show us how you can reassure, empower, support, educate, and transition young people. We love candidates who align with our mission!
✨Tip Number 3
Be ready to share your experiences! Whether it’s handling challenging situations or supporting young people, we want to hear real-life examples that showcase your resilience and caring nature.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and our amazing team there!
We think you need these skills to ace Residential Support Worker in Ruabon
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting young people shine through. Share personal experiences or motivations that drive you to work in this field. We want to see your genuine commitment to making a difference!
Tailor Your Application:Make sure to tailor your application to the role of a Residential Support Worker. Highlight relevant skills and experiences that align with our RESET Care Model and the specific needs of the young people you'll be supporting. This shows us you understand what we're all about!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that are easy to read, so make sure your key points stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our values right there!
How to prepare for a job interview at Arbour Healthcare Group
✨Understand the Role
Before your interview, take some time to really understand what being a Residential Support Worker involves. Familiarise yourself with the RESET Care Model and think about how you can apply it in real-life scenarios. This will show that you're not just interested in the job, but that you genuinely care about the young people you'll be supporting.
✨Show Your Resilience
The role can be challenging, so be prepared to discuss times when you've faced difficulties and how you handled them. Share specific examples that highlight your patience and ability to remain calm under pressure. This will demonstrate to the interviewers that you have the right mindset for the job.
✨Communicate Clearly
Good communication is key in this role. During the interview, practice clear and concise responses. Be ready to explain how you would support young people with emotional regulation and daily routines. Use examples from your past experiences to illustrate your points and show that you can build positive relationships.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they implement their trauma-informed care approach. This shows that you're engaged and genuinely interested in how you can contribute to their mission of giving change a chance.
