At a Glance
- Tasks: Build relationships with key stakeholders and manage referral processes in social care.
- Company: Join Arborvitae, a leader in social care services with a commitment to community impact.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to engage with senior decision-makers and influence service development.
- Why this job: Make a difference in the lives of young people while developing your career in social care.
- Qualifications: Strong communication skills and a proactive approach to relationship building.
The predicted salary is between 40000 - 50000 £ per year.
Responsible for developing relationships with local authorities, commissioning teams, placement teams, youth justice services, SEND teams, and other key stakeholders.
The role will be the first point of contact for incoming referrals, gathering key information, undertaking initial triage, and coordinating referrals through to the appropriate internal teams for assessment and progression.
Alongside managing referral activity, the role will proactively identify business development opportunities, support framework and tender submissions, arrange meetings with senior decision-makers, and ensure Arborvitae remains visible within the social care sector.
- Role Specific Competencies and Responsibilities
- Referral Management & Co-ordination
- Act as the first point of contact for incoming referrals and placement enquiries.
- Gather and record referral information accurately and efficiently.
- Undertake initial referral triage and coordinate handovers to the relevant operational teams.
- Maintain accurate referral records, reports, and outcomes.
- Coordinate the back-end stages of referrals, ensuring a smooth journey from enquiry to placement.
- Business Development & Partnerships
- Develop and maintain strong relationships with local authorities, commissioning teams, placement teams, and partner agencies.
- Proactively engage with commissioners, SEND teams, youth justice services, emergency duty teams, and other stakeholders.
- Introduce Arborvitae's services to prospective commissioners and referral partners.
- Generate opportunities for service growth across all business areas.
- Arrange meetings, presentations, and service overviews between decision-makers and senior management.
- Monitor tender portals and procurement opportunities.
- Identify relevant framework agreements and commissioning opportunities.
- Support the preparation and submission of framework applications and tenders.
- Work collaboratively with senior leaders to develop high-quality submissions.
- Maintain a calendar of procurement opportunities and renewal dates.
- Service Promotion
Promote and develop referral opportunities across all Arborvitae and ACS services, including:
- Children's Residential Homes
- Secure Transport Services
- Accredited training including PMVA/Admin of Medication/EFAW/Safeguarding
- Supply of high-quality agency staff through our employment agency
- Maintain a live pipeline of prospects, referrals, opportunities, and key contacts.
- Ensure consistent follow-up and relationship management activity.
- Track commissioner priorities and emerging market trends.
- Gather competitive and commissioning intelligence to support growth planning.
- Produce regular activity and performance updates for senior leadership.
Person Specification
- Excellent communication and relationship-building skills. (E)
- Confident and professional telephone manner. (E)
- Strong organisational and time management abilities. (E)
- Self-motivated, proactive, and able to work independently. (E)
- Comfortable engaging with senior stakeholders and decision-makers. (E)
- Strong attention to detail and administrative skills. (E)
- Ability to manage multiple priorities simultaneously. (E)
- Positive, resilient, and target-focused approach. (E)
- An understanding of social care referral pathways and placement processes. (D)
- Knowledge of local authority commissioning processes. (D)
- Awareness of the children's social care landscape. (D)
- Knowledge of public sector procurement frameworks. (D)
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Referrals & Partnerships Manager in Warrington employer: Arborvitae Care Services
Arborvitae Care Services is an exceptional employer, offering a supportive and nurturing work environment in Manchester where you can make a real difference in the lives of vulnerable young people. With a focus on employee growth, we provide comprehensive training opportunities, including support for obtaining your Level 3 Diploma in Children’s Residential Care, alongside a competitive pay rate and a robust benefits package that values your dedication and compassion.
StudySmarter Expert Advice🤫
We think this is how you could land Referrals & Partnerships Manager in Warrington
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Arborvitae Care Services.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Arborvitae Care Services.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Arborvitae Care Services.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Arborvitae Care Services. Apply directly through us to stand out!
We think you need these skills to ace Referrals & Partnerships Manager in Warrington
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Arborvitae Care Services. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Referrals & Partnerships Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Arborvitae Care Services
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Arborvitae Care Services. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
