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- Tasks: Lead the product lifecycle for our innovative SaaS solutions in education.
- Company: Join Arbor, a mission-driven tech company transforming schools for the better.
- Benefits: Enjoy 25 days leave, healthcare cashback, and flexible working options.
- Why this job: Make a real impact on education while working with a passionate team.
- Qualifications: 2-5 years of product management experience in SaaS and strong analytical skills.
- Other info: Opportunities for professional development and a supportive work environment.
The predicted salary is between 36000 - 60000 £ per year.
Location: Remote, UK
Salary: up to £50,000
About us
At Arbor, we’re on a mission to transform the way schools work for the better. Central to this mission is equipping Schools with the technology and support to address any challenges they may face, so expanding our product suite and enhancing our customer offering has become an essential priority. One of these many products is SAMpeople, a cloud based software platform for schools to give them a one-stop shop for their people management. SAMpeople are Education people specialists; we have a team of leaders who have all worked in education for many years and understand the business challenges that schools and MATs have to deal with day in and day out. At the heart of our brand is a recognition that the challenges schools face today aren’t just about efficiency, outputs and productivity - but about creating happier working lives for the people who drive education everyday: the staff. We want to make schools more joyful places to work, as well as learn.
About the role
The Product Manager is responsible for the full product lifecycle of our SaaS solutions, from idea through to launch and ongoing improvements. This role requires a deep understanding of customer needs, competitive landscape, and technology trends to guide product strategy and ensure successful execution. The Product Manager will work closely with cross-functional teams, including engineering, marketing, sales, and customer support, to deliver high-quality products that meet customer needs and drive business growth.
Key Responsibilities:
- Product Strategy & Roadmap: Define and develop the product vision, strategy and roadmap for FEPS SaaS products. Conduct market research and competitive analysis to identify trends, opportunities, and threats. Prioritise product features and improvements based on business impact, customer feedback, and market dynamics. Communicate the product strategy and roadmap to stakeholders across the organisation.
- Product Development & Management: Collaborate with engineering teams to translate product requirements into technical specifications. Manage the product backlog, ensuring that features are well-defined and prioritised for development. Oversee the product development lifecycle, from concept through to release, ensuring timely and high-quality delivery. Manage user acceptance testing (UAT) process and work closely with QA to ensure product quality.
- Customer Insights & Feedback: Engage with customers and users to gather feedback and understand their needs, challenges and usage patterns. Analyse customer feedback and usage data to identify opportunities for product improvement. Serve as the voice of the customer within the organisation, ensuring that customer needs are reflected in product decisions.
- Performance Tracking & Reporting: Define and track key product metrics (KPIs) to assess product performance and drive decision making. Regularly report on product performance, including customer adoption usage, retention, and satisfaction metrics. Identity and implement strategies to improve product performance based on data insights.
- Cross Functional Collaboration: Collaborate with various teams including engineering, marketing, sales, and customer success to ensure alignment on product objectives and deliverables. Facilitate cross-functional meetings to drive product initiatives and resolve issues. Act as the primary point of contact for all product related inquiries and decisions.
Education: Bachelor’s degree in Business, Computer Science, Engineering or a related field, or otherwise qualified by experience.
Experience: 2-5+ years of product management experience in a SaaS or software environment.
Technical Skills: Strong understanding of SaaS business models and cloud-based technologies. Experience working with Agile methodologies.
Analytical Skills: Strong analytical skills with the ability to translate data into actionable insights.
Communication: Excellent verbal and written communication skills with the ability to clearly articulate product concepts and strategies to diverse audiences.
Customer-Centric: Passionate about solving customer problems and delivering exceptional user experiences.
Product Management: Strong organisational and project management skills, with the ability to manage multiple priorities in a fast-paced environment.
What we offer:
- 25 days annual leave (plus 8 days Bank Hols)
- Your birthday off
- BUPA Healthcare Cashback plan – following successful completion of probation
- Pension Scheme
- Ongoing professional development opportunities – we can offer supported study and potential funding for external qualifications
- A cracking team to work with!
- Flexible working – we can offer part time or term time hours to suit you and your family
Product Manager (SAMpeople) employer: Arbor Education
Contact Detail:
Arbor Education Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager (SAMpeople)
✨Tip Number 1
Network like a pro! Reach out to people in the education tech space, especially those who work at Arbor or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your passion for education! When you get the chance to speak with someone from Arbor, make sure to highlight your commitment to improving schools and how your experience aligns with their mission. It’s all about connecting your story to theirs.
✨Tip Number 3
Prepare for the interview by diving deep into SAMpeople and its features. Understand what makes it tick and think about how you can contribute to its growth. Being knowledgeable will impress the hiring team and show you’re serious about the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and genuinely interested in joining the team at Arbor.
We think you need these skills to ace Product Manager (SAMpeople)
Some tips for your application 🫡
Show Your Passion for Education: When writing your application, let us see your enthusiasm for transforming the education sector. Share any personal experiences or insights that highlight your commitment to making schools better places for staff and students alike.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Product Manager role. Highlight your SaaS experience and how it relates to our mission at Arbor.
Be Clear and Concise: We appreciate straightforward communication! Keep your application clear and to the point, ensuring you articulate your product management experience and how it can benefit our team without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Arbor Education
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand SAMpeople and its role in the education sector. Familiarise yourself with the product's features, benefits, and how it addresses the challenges schools face. This will help you articulate your vision for the product and demonstrate your passion for improving educational environments.
✨Showcase Your Customer-Centric Approach
Be prepared to discuss how you've gathered customer insights in previous roles. Share specific examples of how you've used feedback to drive product improvements. This will highlight your ability to be the voice of the customer and ensure that their needs are at the forefront of your product strategy.
✨Demonstrate Cross-Functional Collaboration Skills
Since the role involves working closely with various teams, come ready with examples of how you've successfully collaborated with engineering, marketing, and sales teams in the past. Highlight any challenges you faced and how you overcame them to achieve a common goal.
✨Prepare for Data-Driven Discussions
Brush up on key performance metrics relevant to SaaS products. Be ready to discuss how you've tracked product performance in the past and how you've used data to inform decision-making. This will show your analytical skills and your ability to drive product success through measurable outcomes.
