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- Tasks: Lead schools in adopting digital solutions and optimize their operational processes.
- Company: Join Arbor, transforming education for over 7,000 schools with innovative management tools.
- Benefits: Enjoy 32 days holiday, wellness support, flexible working, and a dog-friendly office!
- Why this job: Make a real impact in education while fostering a joyful work environment.
- Qualifications: Experience in process improvement and understanding of the UK education sector is essential.
- Other info: We promote diversity and equality, encouraging applications from all backgrounds.
The predicted salary is between 36000 - 42000 £ per year.
Location : London
Salary: £45,000 – £50,000
About us
At Arbor, we\’re on a mission to transform the way schools work for the better. We believe in a future of work in schools where being challenged doesn\’t mean being burnt out and overworked. Where data guides progress without overwhelming staff. And where everyone working in a school is reminded why they got into education every day. Our MIS and school management tools are already making a difference in over 7,000 schools and trusts, giving time and power back to staff, turning data into clear, actionable insights, and supporting happier working days. At the heart of our brand is a recognition that the challenges schools face today aren\’t just about efficiency, outputs and productivity – but about creating happier working lives for the people who drive education every day: the staff. We want to make schools more joyful places to work, as well as learn.
About the role
We are looking for a process driven and diligent Process Adoption Lead to join our Partnerships team and help us work directly with schools and Multi-Academy Trusts to drive successful adoption of our workflow solutions. The remit and focus of the role is to guide educational institutions through their digital transformation journey, helping them implement and optimize their operational processes using Habitude and the Arbor management suite of products. It\’s a broad and exciting role, so we\’re looking for someone up for a challenge – if you\’re a collaborative and communicative person, this is the role for you.
Core responsibilities
- Strategic Implementation
- Lead discovery sessions with schools and Trusts to understand their current processes and operational needs
- Develop tailored implementation plans aligned with each institution\’s goals and capabilities
- Deliver workshops to build and amend workflows to a point of deployment
- Create and maintain process templates for various workflow scenarios
- Guide customers in effectively utilizing both Habitude and the integrations it can manage
- Training & Support
- Design and deliver comprehensive training programs for different user groups
- Provide ongoing support and guidance throughout the adoption journey
- Create user guides and documentation for common processes
- Develop resources that showcase the integration between Habitude, Arbor MIS and the management suite of products
- Community Building & Knowledge Sharing
- Identify and showcase exemplary workflow implementations across the customer base
- Facilitate peer-to-peer learning and best practice sharing among users
- Create and maintain active engagement in the Habitude and Arbor workflow user community
- Organize and lead community events, workshops, and knowledge-sharing sessions
- Document and share success stories and case studies
- Stakeholder Management
- Build and maintain relationships with key stakeholders from senior leadership to administrative staff
- Facilitate workshops and meetings to drive workflow adoption
- Regular reporting on implementation progress and success metrics
- Continuous Improvement
- Gather and analyze feedback to improve implementation strategies
- Identify common challenges and develop solutions to enhance the adoption process
- Share best practices and insights with the wider team
- Collaborate with product teams to provide user feedback and feature suggestions
Requirements
About you
Essential
- Considerable experience in process improvement, change management, or similar role
- Demonstrated understanding of UK education sector, particularly schools and MAT operations
- Strong technical aptitude with experience implementing software solutions
- Excellent process mapping and analysis skills
- Proven track record of successful stakeholder management
- Outstanding communication and presentation skills
- Experience in community building and facilitating knowledge sharing
- Proficiency in using workflow tools and management information systems
Desirable
- Experience working within a school or Multi-Academy Trust
- Project management qualification or equivalent experience
- Knowledge of workflow automation platforms
- Experience in creating training materials and delivering training sessions
- Background in education technology or SaaS implementation
Benefits
The chance to work alongside a team of hard-working, passionate people in a role where you\’ll see the impact of your work every day. We also offer:
- A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more!
- 32 days holiday (plus Bank Holidays). This is made up of 25 days annual leave plus 7 extra company wide days given over Easter, Summer & Christmas
- Life Assurance paid out at 3x annual salary
- Comprehensive wellness benefit provided by AIG Smart Health, which provides a 24/7 virtual GP service, Mental health support, Counselling, and personalised Health Checks
- Private Dental Insurance with Bupa
- Salary sacrifice Pension provided by Scottish Widows
- Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay
- 5 free return to work maternity coaching sessions, helping you adapt to this new exciting time of life!
- Access to services such as Calm and Bippit (financial wellbeing coaching)
- All of our roles champion flexible working and we are happy to discuss what this means to you
- Social committees that plan team, office and company wide events to bring people together and celebrate success
- Dedicated professional development training budget (CPD courses, upskilling resources, professional memberships etc)
- Volunteer with a charity of your choice for a day each year
- Dog friendly offices!
Interview process
- Phone screen
- 1st stage
- 2nd stage
We are committed to a fair and comfortable recruitment process, so if you require any reasonable adjustments during your application or interview process, please reach out to a member of the team at Our commitment is also backed by our partnership with Neurodiversity Consultancy, Lexxic who provide us with training, support and advice.
Arbor Education is an equal opportunities organisation
Our goal is for Arbor to be a workplace which represents, celebrates and supports people from all backgrounds, and which gives them the tools they need to thrive – whatever their ambitions may be so we support and promote diversity and equality, and actively encourage applications from people of all backgrounds.
Refer a friend
Know someone else who would be good for this role? You can refer a friend, family member or colleague, if they are offered a role with Arbor, we will say thank you with a voucher valued up to £200! Simply email:
Please note: We are unable to provide visa sponsorship at this time.
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Education Administration Programs
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Process Adoption Lead employer: Arbor Education
Contact Detail:
Arbor Education Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Process Adoption Lead
✨Tip Number 1
Familiarize yourself with the UK education sector, especially the operations of schools and Multi-Academy Trusts. Understanding their unique challenges will help you tailor your approach during interviews and demonstrate your expertise.
✨Tip Number 2
Highlight your experience in process improvement and change management. Be ready to discuss specific examples where you've successfully implemented software solutions or improved workflows, as this aligns closely with the role's core responsibilities.
✨Tip Number 3
Showcase your communication and presentation skills by preparing to explain complex concepts in simple terms. This is crucial for the role, as you'll be delivering training and facilitating workshops for various user groups.
✨Tip Number 4
Engage with the Arbor community online or through social media. Building connections with current employees can provide insights into the company culture and values, which you can reference during your interview.
We think you need these skills to ace Process Adoption Lead
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Process Adoption Lead position. Make sure you understand the core responsibilities and the skills required, especially in process improvement and stakeholder management.
Tailor Your CV: Customize your CV to highlight relevant experience in process improvement, change management, and the UK education sector. Use specific examples that demonstrate your technical aptitude and successful stakeholder management.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for transforming educational environments. Discuss how your background aligns with Arbor's mission and how you can contribute to their goals of improving school operations and staff wellbeing.
Showcase Communication Skills: In both your CV and cover letter, emphasize your outstanding communication and presentation skills. Provide examples of how you've successfully facilitated workshops or training sessions, as these are key aspects of the role.
How to prepare for a job interview at Arbor Education
✨Understand the Education Sector
Make sure to familiarize yourself with the UK education sector, especially how schools and Multi-Academy Trusts operate. This knowledge will help you relate better to the challenges they face and demonstrate your commitment to their success.
✨Showcase Your Process Improvement Skills
Be prepared to discuss your experience in process improvement and change management. Highlight specific examples where you've successfully implemented software solutions or optimized workflows, as this aligns closely with the role's core responsibilities.
✨Communicate Effectively
Outstanding communication is key for this role. Practice articulating your thoughts clearly and confidently, especially when discussing complex ideas. Use examples from your past experiences to illustrate your points and engage your interviewers.
✨Demonstrate Community Building Experience
Since the role involves facilitating peer-to-peer learning and community engagement, be ready to share your experiences in building communities or leading workshops. Discuss how you’ve fostered collaboration and knowledge sharing among users in previous roles.
