At a Glance
- Tasks: Coordinate the commercial team, manage diaries, and support exciting events.
- Company: Join Arbor, a mission-driven company transforming education for happier working lives.
- Benefits: Enjoy 32 days holiday, wellness support, and professional development opportunities.
- Other info: Flexible working, social events, and a commitment to diversity and inclusion.
- Why this job: Be the backbone of a dynamic team and kickstart your commercial career.
- Qualifications: 3+ years in coordination or operations, strong communication skills, and attention to detail.
The predicted salary is between 45000 - 45000 £ per year.
Location: Hybrid working in Leeds or London
Salary: £45,000 per year
About us
At Arbor, we’re on a mission to transform the way schools work for the better. We believe in a future of work in schools where being challenged doesn’t mean being burnt out and overworked. Our MIS and school management tools are already making a difference in over 12,500 schools and trusts, giving time and power back to staff, turning data into clear, actionable insights, and supporting happier working days.
About the role
The Commercial Team is large, fast-moving and operationally complex. To keep it running smoothly, we need a Commercial Team Coordinator to be the operational backbone and glue across a 250+ person commercial organisation. You will work directly with the Chief Commercial Officer (CCO) and the commercial leadership team to ensure the function operates with rhythm, clarity, and discipline.
This is a hands-on, execution-focused role where you will manage multiple diaries, handle internal communications, coordinate logistics, and support exciting events like Sales Kick-offs and conferences.
Core responsibilities
- Run the commercial team's operating rhythm
- Own the scheduling and logistics of recurring meetings—including leadership team meetings, all-hands, team off-sites, monthly business reviews, and 1:1s.
- Prepare agendas, circulate pre-reads, take clear notes, and follow up on actions to make sure nothing falls through the cracks.
- Maintain a shared view of upcoming commercial team milestones, events, and key dates to help drive project work.
- Support the CCO day-to-day
- Manage the CCO's commercial-related diary, prioritising time on what matters most.
- Prepare meeting packs, briefings, and short summaries ahead of internal and external meetings, ensuring sensitive data is handled securely and appropriately.
- Coordinate the CCO’s input into Key Group executive meetings and board reviews, and arrange domestic travel and expense reports for the Commercial SLT.
- Run the internal communications cadence (weekly updates, newsletters, town hall logistics, and Slack/Teams announcements).
- Ensure colleagues across our geographically dispersed sites are equally informed, included, and engaged.
- Pull together regular commercial reporting packs by working with Revenue Operations, Finance, and team leads.
- Maintain trackers for OKRs, key projects, and team priorities.
- Format and proofread documents, decks, and reports to a high standard before they go to leadership.
- Plan and run logistics for commercial team events: leadership off-sites, sales kick-offs, team away-days, and customer-facing events.
- Manage budgets, vendors, venues, travel, and on-the-day delivery.
- Keep shared drives, document libraries, Asana boards, Slack channels, and team AI libraries organised and up to date.
- Maintain distribution lists, org charts, onboarding materials, and team directories while identifying small process improvements.
Requirements
About you
We're looking for an organized, proactive, and collaborative Coordinator. Beyond that, we'd love to see:
- 3+ years of relevant experience in a coordination, operations, EA, team operations, project coordination, or business support role.
- Highly organised with a natural knack for keeping lists, running tight processes, and bringing order to a busy environment.
- Strong written communication skills to draft clear team updates, tidy meeting notes, and polished briefings.
- Comfortable with tools like Google Workspace or Microsoft 365, Slack/Teams, and quick to learn CRM/reporting tools (e.g., Salesforce, HubSpot).
- Strong attention to detail and a calm demeanor under pressure when juggling competing priorities.
- Discretion and good judgement when exposed to sensitive commercial, people, and customer information.
Desirable:
- Exposure to a commercial, sales, or customer-facing function.
- Experience running events, off-sites, or internal communications.
- Familiarity with the education sector or mission-led businesses.
- Familiarity with or an interest in AI tooling, with a curiosity for how it can streamline administrative workflows.
Mindset:
- Curious about how commercial teams work and keen to build commercial awareness over time.
- Low ego, high standards, and happy being the person who makes everyone else look good.
Benefits
What we offer
- The chance to work alongside a team of hard-working, passionate people in a role where you’ll see the impact of your work every day.
- A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more!
- 32 days holiday (plus Bank Holidays).
- Life Assurance paid out at 3x annual salary.
- Comprehensive wellness benefit provided by AIG Smart Health, which provides a 24/7 virtual GP service, Mental health support, Counselling, and personalised Health Checks.
- Private Dental Insurance with Bupa.
- Salary sacrifice Pension provided by Scottish Widows.
- Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay.
- Access to services such as Calm and Bippit (financial wellbeing coaching).
- All of our roles champion flexible working and we are happy to discuss what this means to you.
- Social committees that plan team, office and company wide events to bring people together and celebrate success.
- Dedicated professional development training budget (CPD courses, upskilling resources, professional memberships etc).
- Volunteer with a charity of your choice for a day each year.
Interview process
- Phone screen
- 1st stage
- 2nd stage
We are committed to a fair and comfortable recruitment process, so if you require any reasonable adjustments during your application or interview process, please reach out to a member of the team at careers@arbor-education.com.
Our commitment is also backed by our partnership with Neurodiversity Consultancy, Lexxic who provide us with training, support and advice. Arbor Education is an equal opportunities organisation.
Please note: We are unable to provide visa sponsorship at this time.
Commercial Team Coordinator in London employer: Arbor Education
At Arbor, we pride ourselves on being an exceptional employer that champions a healthy work-life balance and fosters a supportive, collaborative culture. Our remote working environment allows for flexibility while providing ample opportunities for professional growth and development, ensuring our team members are not only challenged but also fulfilled in their roles. Join us in our mission to create happier working lives for educators, where your contributions directly impact the future of education.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Team Coordinator in London
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We think you need these skills to ace Commercial Team Coordinator in London
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
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Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Arbor Education. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Arbor Education
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Arbor Education, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Arbor Education, especially in the specific context of the challenges they’re currently facing.
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Since this is a full-time leadership role, spending time thinking about your vision for Arbor Education could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
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