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For Companies At a Glance
- Tasks: Support sales teams with operations, data management, and process improvements.
- Company: Join a socially conscious EdTech company making a real impact in education.
- Benefits: Enjoy flexible hours, generous holiday allowance, and a fun work environment.
- Why this job: Be part of a fast-growing team that values people and innovation.
- Qualifications: Experience with CRM systems, especially Salesforce, and strong analytical skills.
- Other info: Great career development opportunities in a dynamic and supportive culture.
The predicted salary is between 45000 - 50000 £ per year.
Hybrid - occasional work from the London or Leeds office
Starting Salary: £45,000 to £50,000
Are you looking for a Sales Operations role in a fast-growing business where people are at the heart of everything we do? Would you like to work within a socially conscious organisation that is making a real impact in the EdTech sector?
The Company
The Key Group serves school leaders and trusts across the UK providing authoritative guidance and intuitive tools that support school leadership. We work across the full diversity of schools and locations, from small rural and coastal primaries to the largest trusts and local authorities in the country. We recognise that each school and trust is on a journey and school leaders need to identify their specific context, their own path and the next step in that journey. This process requires more than just shared values in a school, it requires the knowledge, data, context and confidence to bring others with you in effecting change. That’s why we’re here. We put the power back in the hands of those leading our schools and trusts, by equipping them with remarkable products and services. The Key Group is home to 5 brands, each the leading provider in its category including Arbor, ScholarPack, Integris, The Key and GovernorHub. Nearly 600 colleagues deliver our award-winning services and serve 19,000 schools.
The role
You will support the New Business Sales, Inside Sales and Renewals teams by assisting with daily operations to improve efficiency and revenue outcomes. This is a cross-functional position that combines data management and tool support to help power our sales motion.
Key Responsibilities
- Operational Support: Support the New Business Sales, Inside Sales, and Renewals teams through scalable processes and operational rigor.
- CRM Management: Assist in the management of Salesforce to improve usability and data accuracy.
- Data Integrity: Ensure complete and up-to-date data across the customer base to support reliable forecasting and planning.
- Process Improvement: Proactively identify process bottlenecks and assist in developing solutions to drive efficiency.
- Contract Workflows: Help implement contract workflows and compliance checks to streamline deal execution.
- Reporting Assistance: Work with the Business Analyst manager to help surface actionable insights and performance trends.
- Documentation: Maintain comprehensive playbooks that define processes and best practices for the sales teams.
- Renewal Tracking: Help ensure renewal opportunities are tracked and executed on time, collaborating with Finance on invoicing issues.
Requirements
- CRM Proficiency: Experience using a CRM system is required. Specific expertise in Salesforce is considered highly beneficial.
- Analytical Mindset: Ability to interpret basic sales data to identify potential risks or growth opportunities.
- Organizational Skills: Strong attention to detail with a focus on data accuracy and operational excellence.
- Communication: Clear verbal and written communication skills to convey information to various stakeholders.
- Collaboration: A desire to work cross-functionally with Sales, Finance, and Customer Success teams.
- Tech-Savvy: Comfortable learning new tools and a willingness to explore AI-driven solutions to enhance productivity.
- Adaptability: Ability to manage multiple tasks and support financial year planning through basic data modeling.
If you don’t meet all of the above, and are working in a CRM Manager or Sales Administrator role - then we are happy to discuss further.
Benefits
We place huge importance on caring for and developing our people. If you join us you can expect a good work-life balance and the training and support you need to succeed in your role and continue to progress. We are a socially conscious company, but one that also likes to have fun. We offer a generous holiday allowance, flexible hours, buying and selling holiday, enhanced maternity pay, free breakfast, fruit, and drinks, regular socials and much more.
Sales Operations Associate in Ledston employer: Arbor Education
Contact Detail:
Arbor Education Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Associate in Ledston
✨Tip Number 1
Network like a pro! Reach out to people in the EdTech sector, especially those working at The Key Group. A friendly chat can open doors and give you insider info about the company culture and what they really value.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research The Key Group’s brands and their impact on schools. Show us you’re passionate about making a difference in education and how your skills can help drive their mission forward.
✨Tip Number 3
Practice your data skills! Since the role involves CRM management and data integrity, brush up on your Salesforce knowledge and be ready to discuss how you can improve processes and efficiency in sales operations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to our mission.
We think you need these skills to ace Sales Operations Associate in Ledston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Operations Associate role. Highlight your CRM experience, especially with Salesforce, and any analytical skills that show you can interpret sales data effectively.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the EdTech sector and how your skills align with our mission at The Key Group. Keep it engaging and personal.
Showcase Your Communication Skills: Since clear communication is key in this role, make sure your application reflects your ability to convey information effectively. Use concise language and check for any typos or errors before submitting.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people!
How to prepare for a job interview at Arbor Education
✨Know Your CRM Inside Out
Since the role requires CRM proficiency, especially in Salesforce, make sure you brush up on your knowledge of the platform. Familiarise yourself with its features and functionalities, and be ready to discuss how you've used it in past roles to improve sales processes.
✨Show Off Your Analytical Skills
The job calls for an analytical mindset, so prepare to demonstrate your ability to interpret sales data. Bring examples of how you've identified risks or growth opportunities in previous positions, and be ready to discuss how you can apply that experience to help the sales teams at The Key Group.
✨Highlight Your Process Improvement Experience
This position is all about operational support and process improvement. Think of specific instances where you've identified bottlenecks and implemented solutions. Be prepared to share these examples during the interview to show how you can contribute to enhancing efficiency.
✨Communicate Clearly and Collaboratively
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. Also, think about how you've successfully collaborated with cross-functional teams in the past, as this will be key in working with Sales, Finance, and Customer Success teams.
