Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead community engagement and strategy for Arbitrum's innovative blockchain solutions.
- Company: Join Arbitrum Foundation, a leader in Ethereum scaling and decentralised technology.
- Benefits: Enjoy remote work, industry-leading healthcare, flexible time off, and growth allowances.
- Why this job: Be part of a vibrant community shaping the future of Web3 and decentralised finance.
- Qualifications: 5+ years in community management, especially in Web3, with strong communication skills.
- Other info: Diversity and inclusion are core values; all applicants are encouraged to apply.
The predicted salary is between 36000 - 60000 £ per year.
About Arbitrum Foundation
The Arbitrum Foundation is dedicated to scaling Ethereum through cutting-edge Layer 2 solutions. Our flagship product, Arbitrum One, an Optimistic Rollup, enables faster, more affordable transactions while maintaining Ethereum's security and decentralization. We empower developers to build decentralized applications (dApps) that are both scalable and secure, using Arbitrum chains, which offer flexibility in performance and cost. Our mission is to enhance the Ethereum ecosystem and drive the adoption of Web3 technology by delivering high-performance, open-source blockchain solutions. Arbitrum is already the leading Ethereum scaling solution with hundreds of dApps on the platform and over $13bn TVL.
At the Arbitrum Foundation, we value decentralization, innovation, and community. We are committed to shaping the future of decentralized finance and blockchain technology, and we’re looking for passionate individuals to help us build the next generation of the Web.
Your Role
The Arbitrum Foundation is seeking a passionate and strategic Head of Community Management to lead the charge in building a vibrant ecosystem for Arbitrum One, Nova, Orbit and more products coming in the pipeline. As a champion of community engagement, you'll be responsible for crafting an inclusive and dynamic space where developers, users, and enthusiasts can connect, collaborate, and propel the future of Ethereum scaling solutions.
Your Responsibilities
- Develop and execute a comprehensive community management strategy across various platforms (Twitter, Discord, etc.)
- Cultivate a welcoming and inclusive online environment for the global Arbitrum community
- Foster meaningful conversations, address user inquiries, and provide exceptional community support
- Organize engaging online and offline events (AMAs, hackathons, meetups) to drive community growth and excitement
- Identify and nurture community leaders and influencers
- Collaborate with other departments (Marketing, Product) to ensure seamless communication and community alignment
- Analyze community sentiment and engagement metrics to identify areas for improvement
- Stay up-to-date on emerging trends in community management and online engagement strategies
What You'll Need
- 5+ years in community management, preferably last 3 years in Web3
- Proven experience leading a team of community managers
- Deep understanding of Web3 and the developer/user landscape
- Exceptional written and verbal communication skills, with the ability to communicate effectively with the community
- Experience engaging in the Arbitrum (or Ethereum) community
- Excellent communication and interpersonal skills, with a talent for building rapport
- Experience in fostering a positive and productive online environment
- Strong organizational skills with the ability to prioritize and manage multiple tasks
- Experience with community management tools and platforms (Discord, social media listening tools, etc.)
- A data-driven approach with the ability to analyze and interpret community metrics
Arbitrum Foundation Perks
The Arbitrum Foundation's benefits program is designed to prioritise the health and well-being of you and your family. Our comprehensive compensation package offers a range of benefits for all full-time employees:
- Remote first global workforce
- Industry-leading healthcare insurance
- Home office set-up allowance
- Wellbeing allowance
- Growth / continuing education allowance
- Flexible time off
- Company-issued laptop
The Arbitrum Foundation is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. The Arbitrum Foundation is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.
If you believe you're a strong candidate but don’t meet every requirement listed in the job description, we still encourage you to reach out. We’d love the opportunity to connect and explore how you could be a great fit for the role.
Community Lead employer: Arbitrum
Contact Detail:
Arbitrum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Lead
✨Tip Number 1
Engage actively in the Arbitrum and Ethereum communities on platforms like Discord and Twitter. By participating in discussions, sharing insights, and connecting with community members, you can showcase your passion and understanding of the ecosystem.
✨Tip Number 2
Organise or participate in community events such as AMAs or hackathons related to Arbitrum. This not only demonstrates your commitment to community engagement but also helps you build valuable connections with potential colleagues and influencers in the space.
✨Tip Number 3
Familiarise yourself with community management tools and metrics. Understanding how to analyse community sentiment and engagement will be crucial in your role, so being well-versed in these tools can set you apart from other candidates.
✨Tip Number 4
Showcase your leadership skills by discussing any experience you have in mentoring or guiding community managers. Highlighting your ability to nurture talent within the community can demonstrate your readiness for a strategic role like Community Lead.
We think you need these skills to ace Community Lead
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Community Lead position. Tailor your application to highlight your relevant experience in community management, especially within the Web3 space.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community engagement and your understanding of the Arbitrum ecosystem. Mention specific experiences where you've successfully built or managed communities, and how you can contribute to the Arbitrum Foundation's mission.
Highlight Relevant Skills: In your CV, emphasise your exceptional communication skills, experience with community management tools, and any data-driven approaches you've used to analyse community metrics. Make sure to include examples that demonstrate your ability to foster a positive online environment.
Showcase Your Knowledge of Web3: Demonstrate your understanding of the Web3 landscape in your application. Mention any involvement you have had in the Ethereum community or similar projects, and how this experience has prepared you for the role at Arbitrum.
How to prepare for a job interview at Arbitrum
✨Show Your Passion for Community Engagement
Make sure to express your enthusiasm for building and nurturing communities. Share specific examples of how you've successfully engaged with users or developers in the past, especially within the Web3 space.
✨Demonstrate Your Understanding of Web3
Be prepared to discuss your knowledge of Web3 technologies and the Ethereum ecosystem. Highlight any relevant experience you have with community management tools and platforms like Discord and Twitter.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in community management. Think about potential challenges you might face in the role and how you would address them, such as handling negative feedback or fostering inclusivity.
✨Highlight Your Organisational Skills
Since the role involves managing multiple tasks and events, be ready to showcase your organisational abilities. Discuss how you prioritise tasks and manage time effectively, perhaps by sharing a past experience where you successfully juggled various responsibilities.
