Senior Housing Officer

Senior Housing Officer

Bolton Full-Time 32000 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support tenants and manage housing services to ensure everyone feels at home.
  • Company: Join a passionate team dedicated to making housing accessible and enjoyable for all.
  • Benefits: Enjoy a competitive salary, job security, and opportunities for professional growth.
  • Why this job: Make a real difference in people's lives while working in a supportive and dynamic environment.
  • Qualifications: Experience in housing services or customer support is preferred but not essential.
  • Other info: This is a permanent, full-time role based in Ardwick, Manchester.

The predicted salary is between 32000 - 48000 £ per year.

We believe that everybody has the right to call their house a home; a place to feel safe and to enjoy. And we have an opportunity for you to join our team and help reach our exciting growth goals. We now have an opportunity for a Senior Housing Officer to join our Tenant Services Team.

Senior Housing Officer employer: Arawak Walton Housing Association

As a Senior Housing Officer in Ardwick, Manchester, you will be part of a dynamic team dedicated to making a positive impact in the community. Our company fosters a supportive work culture that prioritises employee well-being and professional development, offering numerous growth opportunities and training programmes. With competitive benefits and a commitment to creating a safe and welcoming environment for all, we are an excellent employer for those seeking meaningful and rewarding employment.
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Contact Detail:

Arawak Walton Housing Association Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Housing Officer

✨Tip Number 1

Familiarise yourself with the housing policies and regulations specific to Manchester. Understanding local laws and community needs will show your commitment and readiness for the role.

✨Tip Number 2

Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during interviews.

✨Tip Number 3

Prepare to discuss your experience with tenant services and conflict resolution. Be ready to share specific examples that demonstrate your skills and how they align with our mission.

✨Tip Number 4

Research our organisation's recent projects and initiatives. Being knowledgeable about our goals and achievements will help you articulate how you can contribute to our growth.

We think you need these skills to ace Senior Housing Officer

Knowledge of Housing Legislation
Excellent Communication Skills
Conflict Resolution
Customer Service Orientation
Team Leadership
Problem-Solving Skills
Report Writing
Data Management
Empathy and Compassion
Negotiation Skills
Organisational Skills
Time Management
Understanding of Social Housing Policies
Community Engagement

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of a Senior Housing Officer. Tailor your application to highlight relevant experience and skills that align with these requirements.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in housing services, customer support, and any relevant qualifications. Use bullet points for clarity and focus on achievements that demonstrate your capability in similar roles.

Write a Strong Cover Letter: Your cover letter should express your passion for housing services and your commitment to helping others find a safe home. Include specific examples of past experiences that showcase your problem-solving skills and ability to work within a team.

Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Senior Housing Officer.

How to prepare for a job interview at Arawak Walton Housing Association

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Senior Housing Officer. Familiarise yourself with the key duties, such as tenant support and community engagement, so you can demonstrate your knowledge during the interview.

✨Showcase Your Experience

Prepare to discuss your previous experience in housing or related fields. Highlight specific examples where you've successfully managed tenant relationships or resolved housing issues, as this will show your capability for the role.

✨Demonstrate Empathy and Communication Skills

As a Senior Housing Officer, you'll need strong interpersonal skills. Be ready to share examples of how you've effectively communicated with tenants and handled sensitive situations, showcasing your ability to empathise and resolve conflicts.

✨Research the Organisation

Take the time to learn about the organisation's values and goals. Understanding their mission to provide safe and enjoyable homes will help you align your answers with their vision, making you a more appealing candidate.

Senior Housing Officer
Arawak Walton Housing Association
A
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