At a Glance
- Tasks: Lead a luxury boutique, driving sales and delivering personalised customer experiences.
- Company: Join Sai Lakshmi Industries, a pioneer in luxury fashion with a rich heritage.
- Benefits: Competitive salary, career growth, and a chance to make a social impact.
- Other info: Dynamic role with opportunities for training and team development.
- Why this job: Be part of a mission-driven brand that values boldness and innovation.
- Qualifications: 8+ years experience in retail management, especially in luxury markets.
The predicted salary is between 50000 - 65000 £ per year.
Sai Lakshmi Industries Private Ltd (SLIPL) has 3 business divisions: Fashion, Real Estate and Hospitality. Aranyani, the fashion brand of Sai Lakshmi Lifestyle group, is India's first luxury handbag brand that draws inspiration from the rich heritage of Vedic Indian civilization, which has thrived for over 30,000 years. Aranyani is not just a brand that sells luxury products. We believe in creating products that are not only aesthetically pleasing but also embody a deeper meaning and purpose. Owning an Aranyani product is a statement of sophistication and elegance.
We at SLIPL are on a mission to provide lasting commercial, social and environmental benefits in the business we operate. To achieve this, we commit to the following:
- Boldness: We courageously take on new challenges in an ethical manner, using deep customer insight to continuously develop innovative solutions that are unique and refined.
- Uncompromising: An avant-garde approach to providing products and services that are of the highest international standards.
- People & Partnership: Invest in our people and partners, enable continuous learning, and build caring, nurturing, and collaborative relationships based on trust and mutual respect.
- Social Cause: Towards charitable causes - to help children from the economically weaker sections of society to complete their education.
- Equal Opportunity: SLIPL is an equal opportunity employer and prohibits discrimination based on race, colour, religion, gender, sexual orientation, age.
The Boutique Manager role drives retail sales by the overall management of the Mayfair boutique through unique and personalised experience delivered at Aranyani.
Responsibilities
- A. In Store
- P&L responsibility for the boutique.
- Implement and adhere to the brand guidelines in store.
- Develop and drive sales strategies to achieve sales target.
- Implement, maintain and continuously improve operational efficiencies in store to contain costs and enhance customer experience.
- B. Recruitment, Staff Training & Motivation
- Recruit, lead, and coach your team.
- Train and develop your team through an ongoing training programme.
- Motivate team to enhance their performance and reduce turnover.
- C. Merchandise, Inventory and Purchase Planning
- Prepare a merchandise requirement plan to achieve the given sales targets.
- Monitor and report on weekly sell throughs.
- Create purchase and replenishment orders in a timely manner to the atelier, to achieve the target sales.
- Plan and execute research and gain customer feedback for product development and requirements.
- D. Neighbourhood/Customer Relationship Building & Retention
- Drive growth and development of the Boutique within the area building strong and trusting relationships driving footfall to the store.
- Build and manage relationships with our VIP clients.
- Develop relationships and work with personal shoppers/stylists/hotels to grow sales.
- E. Support Roles: Support and work with the Marketing and Business Development Manager to deliver exceptional clientelling events.
- F. Compliance: Compliance with regulatory rules and guidelines. Understanding of core principles and competency of Aranyani. Alignment with line managers thought process and expectation. Building credibility with internal teams across key functions. Understanding Products, customers & market. Understand and own performance metrics, sales revenue, number of partnership deals.
Candidate Profile
- Education: Graduate / post-graduate in business management.
- Experience: 8+ years with minimum 3 years in P&L management of Boutique Stores. Sector: Luxury products / services in UK market. Experience in the luxury market with a retail management background.
- A target driven individual that thrives on meeting and exceeding targets.
- Passionate about training, developing and motivating others to success.
- Be a confident leader, leading from the front.
- Deliver exceptional service.
- Strong attention to detail with a proven track record of delivering high profile events.
- A very high sense for etiquette and presentation.
- Excellent people skills, articulate with excellent communication skills both written and spoken English.
- The ability to network and build strong working relationships.
- Be competent and sensitive to different cultures.
If interested, please mail your resume with cover letter to hr@sailakshmi.com.
Boutique Manager employer: Aranyani Atelier
Sai Lakshmi Industries Private Ltd (SLIPL) is an exceptional employer, offering a unique opportunity to be part of India's first luxury handbag brand, Aranyani. With a strong commitment to employee growth, a collaborative work culture, and a focus on social causes, SLIPL fosters an environment where creativity and innovation thrive. Located in the vibrant UK market, the Boutique Manager role not only allows for personal and professional development but also enables you to make a meaningful impact through building relationships and delivering exceptional customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Boutique Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Aranyani Atelier, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Aranyani Atelier!
We think you need these skills to ace Boutique Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Aranyani Atelier, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Aranyani Atelier and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Aranyani Atelier that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Aranyani Atelier
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
