At a Glance
- Tasks: Make outbound calls to qualify leads and support the sales pipeline.
- Company: Join a dynamic team at Aramex, a leader in logistics and customer service.
- Benefits: Enjoy 25 days annual leave, life assurance, and a fun work culture.
- Other info: Collaborative environment with regular social activities and employee recognition.
- Why this job: Kickstart your career in sales with real impact and growth opportunities.
- Qualifications: High school diploma required; experience in telemarketing or sales is a plus.
The predicted salary is between 40500 - 49500 £ per year.
Job Description
The Telemarketer is a vital sales support role responsible for the initial stages of lead management.
This position involves making outbound calls, verifying, and qualifying leads based on predefined criteria, and ensuring the accuracy and completeness of lead information to support the sales pipeline.
Additionally, the Telemarketer collaborates closely with the marketing team to refine customer profiles, generate new deals, and streamline the lead qualification process.
Purpose of the Job
The Telemarketer is a vital sales support role responsible for the initial stages of lead management.
This position involves making outbound calls, verifying, and qualifying leads based on predefined criteria, and ensuring the accuracy and completeness of lead information to support the sales pipeline.
Additionally, the Telemarketer collaborates closely with the marketing team to refine customer profiles, generate new deals, and streamline the lead qualification process.
- Lead Qualification & Assignment
- Make outbound calls to confirm and qualify leads against agreed criteria.
- Ensure lead information is accurate, complete, and updated within the CRM system.
- Assign qualified leads to the appropriate sales team or channel.
- Handle customer queries and objections professionally to support lead conversion.
- Lead Generation
- Generate new business opportunities through outbound calling and targeted campaigns.
- Work closely with Marketing to identify target customer profiles and support lead nurturing activities.
- Provide feedback on lead quality and recommend improvements to targeting strategies.
- Performance & KPI Management
Meet or exceed agreed performance targets, including
- Call activity volumes.
- Lead qualification and conversion rates.
- Lead processing and response times.
- Data quality and accuracy standards.
- Reduction of incorrectly qualified or returned leads.
- Collaboration & Continuous Improvement
- Maintain accurate and timely records of all lead interactions, qualifications, and assignments within the CRM.
- Collaborate with internal stakeholders to ensure a seamless lead management process.
- Identify and support opportunities for process improvements and increased operational efficiency.
- Job Requirements - Experience and Education
Education
High school diploma or equivalent; a bachelor’s degree in business, Marketing, or a related field is preferred
Experience
- Minimum 1-2 years of experience in telemarketing, call center operations, lead qualification, or a similar sales support role
- Proven experience in B2B sales, customer support, or logistics is highly desirable
- Prior experience in a call center environment with a focus on outbound calling is an advantage
- Competencies
- Customer-Centric Approach: Understanding of customer needs and ensuring quality in lead qualification
- Detail Orientation: Ensures accuracy in lead processing and documentation
- Communication Skills: Clear and professional communication with leads, sales teams, and other stakeholders
- Time Management: Ability to manage multiple tasks and meet deadlines
- Problem-Solving: Proactively identifies issues and proposes solutions to improve the qualification process
- Sales Acumen: Basic understanding of sales processes and the ability to identify potential opportunities
Leadership Behaviors Building Outstanding Teams Setting a clear direction Simplification Collaborate & break silos Execution & Accountability Growth mindset Innovation Inclusion External focus Skills
Aramex Benefits Package
We offer
- Life Assurance (available after 6 months of service) – 4x salary
- Free Flu Jab and Eye Care Voucher
- Occupational Health Services
- Monthly Employee Recognition Program
- Regular Social Activities
- Discretionary Bonus Scheme
- 25 Days Annual Leave, plus 8 Bank Holidays
- Special Shipping Rates
- Pension
- #J-18808-Ljbffr
Lead Qualifier - Telemarketer in Slough employer: Aramex
Aramex is an excellent employer that values innovation and collaboration, providing a dynamic work environment for its employees in the UK. With competitive benefits like 25 days of annual leave and robust pension schemes, the company fosters a culture of growth and development, ensuring that team members have ample opportunities to advance their careers while contributing to strategic pricing initiatives in the air freight sector.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Qualifier - Telemarketer in Slough
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Lead Qualifier - Telemarketer at Aramex, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Aramex. Tailor your message to explain why you’re drawn to them and how you can contribute as a Lead Qualifier - Telemarketer. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Lead Qualifier - Telemarketer in Slough
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Aramex:When writing your cover letter, make sure to tailor your message specifically for Aramex. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Aramex
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Aramex that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Aramex that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Aramex’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
