At a Glance
- Tasks: Lead a team in delivering exceptional customer experiences at LEGOLAND restaurants.
- Company: Join Aramark at LEGOLAND Windsor Resort, a fun and inclusive workplace.
- Benefits: Earn £13.80 per hour, enjoy free Merlin attractions access, and receive great discounts.
- Other info: Opportunities for training, career growth, and a supportive work environment await you.
- Why this job: Be part of a dynamic team, develop your leadership skills, and make a real impact.
- Qualifications: Experience in team leadership and a passion for hospitality are essential.
The predicted salary is between 28600 - 28600 £ per year.
We're hiring Assistant Managers at LEGOLAND Windsor Resort to work in our popular family restaurants, and we're looking for ambitious individuals who strive to deliver exceptional customer experiences, strong commercial performance and operational excellence. The Assistant Managers will contribute to the effective day‑to‑day organisation, operation and performance of their restaurant and will be the operational lead, working collaboratively with the Restaurant Manager and/or the Senior Manager. They will be responsible for maintaining high standards, leading the team by example, and identifying opportunities for continuous improvement.
This role has fantastic benefits such as:
- Competitive hourly rate of £13.80 per hour
- Merlin Magic Pass, free entry to all Merlin UK attractions for you and your family
- Resort discounts across LEGOLAND and other Merlin UK attractions
- Regular incentives and recognition to celebrate success
- Free on‑site parking
- Employee benefits app with discounts, online GP access, and mental health support
- HSF Healthplan
- Training & apprenticeship programmes to develop your leadership and management skills
- Opportunities to contribute to menu innovation and operational improvement projects
A Day in the Life:
- Champion exceptional customer service standards and guest satisfaction
- Lead by example during peak trading periods to ensure a consistently high‑quality customer experience
- Manage customer feedback, complaints, and service recovery professionally and effectively
- Contribute to the achievement of financial targets through effective labour management, revenue generation, and cost control
- Maintain and promote high standards of health, safety, and compliance across operational areas
- Ensure safe working practices are followed consistently, and risks are identified and managed appropriately
- Provide direct line management and leadership to Supervisors and Team Leaders
- Lead recruitment, onboarding, and induction activities as required
- Deliver coaching, training, and performance management to build capable, high‑performing teams
- Lead day‑to‑day shifts and maintain a visible operational presence during peak trading hours
- Partner with Manager or Senior Manager on operational priorities and ad hoc business requirements
- Respond effectively to operational challenges, staffing issues, and customer requirements in real time
Experience in leading teams and managing performance in a customer‑facing environment is essential. Strong organisational and communicative skills are required, along with the ability to remain calm, focused, and effective under pressure. The ability to inspire and support a team while taking accountability, being adaptable and flexible to meet operational needs, and being approachable and enthusiastic, with a passion for hospitality, are also important.
About Aramark: At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey. We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment.
F&B Assistant Manager in Windsor employer: Aramark
At Aramark UK, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. As an F&B Assistant Manager at LEGOLAND Windsor Resort, you will enjoy competitive pay, complimentary access to all Merlin UK attractions, and a supportive environment that fosters innovation and teamwork. With hands-on training programmes and a commitment to inclusivity, we empower our staff to excel in their roles while delivering memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Assistant Manager in Windsor
✨Tip Number 1
Get to know the company culture! Before your interview, check out LEGOLAND Windsor Resort's social media and website. Understanding their vibe will help you connect better during the chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your experience aligns with delivering exceptional customer experiences and operational excellence – that's what they want to hear!
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've led teams or handled tough situations in the past. They’re looking for someone who can inspire and support a team, so make sure you highlight those moments.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the role or the team. This shows you're engaged and keen to learn more about how you can contribute to their success.
We think you need these skills to ace F&B Assistant Manager in Windsor
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through! Share specific experiences where you’ve gone above and beyond to create memorable customer experiences. We want to see that enthusiasm!
Highlight Your Leadership Skills:As an Assistant Manager, you'll be leading a team, so make sure to showcase your leadership abilities in your application. Talk about times you've successfully managed a team or handled challenges. We’re looking for those who can inspire and support others!
Be Specific About Your Achievements:Don’t just say you’re great at managing operations; give us examples! Mention any financial targets you've met or exceeded, or improvements you've implemented. We love seeing concrete results that demonstrate your impact.
Apply Through Our Website:Make it easy for us to find your application by applying directly through our website. It’s straightforward and ensures your application gets to the right place. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Aramark
✨Know the Company Inside Out
Before your interview, take some time to research LEGOLAND Windsor Resort and its values. Understand their commitment to exceptional customer experiences and operational excellence. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in the role.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or handled a challenging situation. Highlight how you inspired your team and maintained high standards during peak times.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle customer feedback. Think of specific scenarios where you turned a negative experience into a positive one. This will demonstrate your capability to manage operational challenges effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
