At a Glance
- Tasks: Lead hospitality bookings and ensure a top-notch experience for clients.
- Company: Join Aramark UK, a leader in the hospitality industry with a commitment to diversity.
- Benefits: Enjoy competitive salary, discounts, life assurance, and generous holiday entitlement.
- Other info: Flexible hours and training available to support your career journey.
- Why this job: Be part of a passionate team with fantastic career growth opportunities.
- Qualifications: Passion for hospitality, excellent communication skills, and a positive attitude.
The predicted salary is between 25000 - 25000 £ per year.
Location: Coleg Gwent over 5 Campuses
Salary: £25,000 per annum
Contract type: Permanent role, 35 hours per week, Mon - Fri, Term time only - 44 working weeks
Aramark UK are currently recruiting a Hospitality Supervisor to join our team working at Coleg Gwent, Wales top college for choice, offering full-time, part-time, higher education courses, apprenticeships and employer training, with five campuses across South East Wales. We are committed to safeguarding and promoting the welfare of children and young people, and we expect all employees and workers to share this commitment. All roles are subject to safer recruitment checks, including references and an enhanced DBS check, in line with Keeping Children Safe in Education (KCSIE).
What's in it for you:
- You will have access to our Employee Benefits app - which includes online GP access, Employee Assistance Programme, 100's of discounts, including savings on your weekly supermarket shop and weekend treats.
- We also offer a company package including life assurance, pension contributions, generous holiday entitlement with the option to buy more, and many more perks.
- You will also be joining a talented team, with fabulous career prospects that could lead to all sorts of opportunities - we LOVE to promote from within.
- We are passionate about developing our people from within; great training and development is available.
- We also offer apprenticeship schemes, so that your learning journey can continue.
Key Requirements:
- Someone with a passion for the hospitality and food industry
- Excellent communication and customer service skills
- A positive and approachable personality
- Someone with a great team spirit
- Ability to stay calm, focused, and efficient in a busy environment
- Strong attention to detail and accuracy
- Although rare, we need someone with flexibility to work weekends, evenings, and event days
- The ability to speak Welsh would be desirable but not essential.
Job Responsibilities:
- Lead on all hospitality bookings including large events and small meeting requests
- Work closely with the Contract Manager and Catering Managers to maintain a seamless and high-quality experience for clients
- Manage and coordinate the hospitality booking system to include booking oversight and the introduction of new dishes / offers
- Introduce innovative solutions to continuously improve and evolve the hospitality offer
- Continuously review the offer using client completed surveys and benchmarking to maintain an industry leading service
- Ensure all processes are followed correctly to maintain a safety-first approach
- Support with setup, service and clean-down when required
- Requirement to attend sites therefore a full driving license is essential.
About Aramark UK:
At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey. We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team.
Join us in fostering a workplace where everyone can achieve their full potential. All applications will be treated in the strictest confidence.
Hospitality Supervisor in Wales employer: Aramark
Aramark in Tees Valley is an exceptional employer, offering a vibrant work culture at Henry’s Café where teamwork and customer service are at the heart of everything we do. With competitive pay, free meals, and ample opportunities for career development, we ensure our employees feel valued and supported in their growth. Join us in Middlesbrough for a rewarding experience that combines meaningful work with a friendly atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Supervisor in Wales
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Aramark. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Aramark
Don't be shy about reaching out to Aramark directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Supervisor in Wales
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Aramark and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Aramark
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
