At a Glance
- Tasks: Lead and manage vibrant catering operations across multiple outlets, ensuring exceptional service and guest satisfaction.
- Company: Join Aramark UK, a diverse and inclusive workplace committed to empowering all employees.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Exciting new openings coming soon, offering great growth potential and a chance to innovate.
- Why this job: Make a real impact on student experiences while leading a passionate team in a dynamic setting.
- Qualifications: Experience in catering or hospitality management with strong leadership and communication skills.
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We're looking for an experienced and passionate Multi-unit Catering Manager to lead our vibrant catering operation at Hartpury University and College. With two exciting new openings launching in September 2026, including a weekend dining experience and a Juice & Smoothie Bar, this is a fantastic opportunity to take ownership of a diverse and growing hospitality portfolio. From our busy main restaurant and Costa Coffee outlets to events, hospitality, retail and residential dining services, you'll play a key role in delivering exceptional food and customer experiences across campus.
Reporting to the Account Director, you will lead and inspire a large front of house team, ensuring outstanding service standards, operational excellence and strong audit performance. We're looking for a motivated people leader who thrives in a fast-paced environment, enjoys building and developing high-performing teams, and is confident engaging with clients and senior stakeholders. If you're passionate about creating positive experiences for students, staff and colleagues while driving success across multiple outlets, we'd love to hear from you.
Job Responsibilities
- Lead and manage all front of house catering operations across multiple outlets, ensuring consistent delivery of excellent customer service, operational standards and guest satisfaction.
- Inspire, develop and support a large and diverse team, creating a positive culture focused on engagement, performance, training and continuous improvement.
- Oversee staffing and resource planning to ensure appropriate team coverage across all trading periods, including residential dining services, weekends and special events.
- Work collaboratively with the Account Director and key client stakeholders, building strong relationships and ensuring catering services meet business and customer expectations.
- Drive operational excellence by maintaining compliance with company policies, food safety standards, health and safety requirements and audit expectations.
- Manage stock control and ordering processes, ensuring product availability is maintained while controlling waste and supporting financial performance objectives.
- Support the delivery of events and hospitality services, ensuring all functions are executed to a high standard and contribute positively to the customer experience.
- Monitor performance and identify opportunities for growth, helping to enhance existing services and support the successful launch and operation of new catering concepts and initiatives.
Key Requirements;
- Proven experience in a catering, hospitality or retail management role, ideally within a multi-site or high-volume operation.
- Strong leadership skills with experience managing, motivating and developing large teams to achieve operational and service excellence.
- Excellent communication and stakeholder management abilities, with confidence building relationships with clients, senior leaders and colleagues at all levels.
- Strong organisational and planning skills, with the ability to manage multiple priorities, staffing requirements and operational demands across a seven-day business.
- A customer-focused approach, demonstrating a passion for delivering exceptional service and creating positive experiences for students, staff, visitors and team members.
- Good understanding of compliance, health and safety and food service standards, with experience maintaining high audit and operational performance.
About Aramark
If you are applying for this role and you already work for Aramark, you must notify your line manager beforesubmittingyour application.
About Aramark UK
At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.
We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If yourequireany accommodations or have any questions, please reach out to our recruitment team – careers@aramark.co.uk
Join us in fostering a workplace where everyone can achieve their full potential.
Catering Manager in Tewkesbury employer: Aramark
Aramark in Tees Valley is an exceptional employer, offering a vibrant work culture at Henry’s Café where teamwork and customer service are at the heart of everything we do. With competitive pay, free meals, and ample opportunities for career development, we ensure our employees feel valued and supported in their growth. Join us in Middlesbrough for a rewarding experience that combines meaningful work with a friendly atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Manager in Tewkesbury
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Aramark. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Aramark
Don't be shy about reaching out to Aramark directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Catering Manager in Tewkesbury
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Aramark and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Aramark
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
