At a Glance
- Tasks: Lead a busy catering operation, ensuring exceptional customer experiences and financial success.
- Company: Join Aramark UK, a diverse and inclusive workplace committed to employee growth.
- Benefits: Earn up to £44,000, enjoy discounts, life assurance, pension contributions, and generous holidays.
- Other info: Great training and apprenticeship schemes available for continuous learning and career advancement.
- Why this job: Make a real impact in hospitality while developing your leadership skills and career.
- Qualifications: Proven management experience in catering or hospitality with strong leadership and financial skills.
The predicted salary is between 39600 - 48400 £ per year.
Are you an experienced hospitality leader looking for your next challenge? We are seeking a passionate and driven General Manager to lead our busy catering operation at Great Western Hospital, overseeing a range of retail and dining services including coffee shops, a refectory, and a staff restaurant. This is a fantastic opportunity for a commercially minded manager who can deliver exceptional customer experiences, drive financial performance, and inspire teams to achieve outstanding results.
As General Manager, you will have full responsibility for the operational and financial success of the unit, ensuring high standards of service, compliance, and profitability are consistently achieved. We're looking for a people-focused leader with strong catering or hospitality management experience, proven P&L accountability, and the ability to identify growth opportunities while developing and motivating a high-performing team. In return, you'll join a dynamic business where your leadership can make a real difference, working 40 hours per week across 5 days from 7, with flexibility to support the needs of the operation.
What's in it for you:
- Salary of up to £44,000 dependant on experience
- You will have access to PerkBox - which includes 100's of discounts, including savings on your weekly supermarket shop and weekend treats!
- We also offer a company package including life assurance, pension contributions, generous holiday entitlement with the option to buy more, and many more perks.
- You will also be joining a great team, with fabulous career prospects and could lead to all sorts of opportunities – we LOVE to promote from within!
- As we are passionate about developing our people from within, great training is provided. We also offer apprenticeship schemes, so your learning journey can continue!
Job Responsibilities:
- Take full ownership of the operational and financial performance of the catering operation, ensuring all targets and KPIs are achieved
- Lead, motivate and develop a diverse team, creating a positive culture that delivers exceptional customer service standards
- Manage and control all aspects of the site's P&L, identifying opportunities to maximise revenue, profitability and growth
- Ensure effective stock control, waste management and production planning processes are in place to drive efficiency and reduce costs
- Maintain brand standards, pricing policies, menu specifications and merchandising plans across all catering outlets
- Build and maintain strong relationships with clients, customers and suppliers to support service excellence and commercial success
- Ensure full compliance with food safety, health & safety, and company policies, maintaining a safe and compliant workplace
- Identify and implement new initiatives, products and service improvements that enhance the customer experience and support business growth
Key Requirements:
- Proven management experience within the catering, hospitality, retail or food service industry
- Strong leadership skills with the ability to inspire, develop and retain high-performing teams
- Demonstrable experience managing budgets, P&L accounts and delivering commercial results
- Excellent operational management skills, with a focus on service excellence, compliance and continuous improvement
- Strong financial and commercial acumen, with the ability to identify opportunities to grow sales and profitability
- Confident communicator with excellent interpersonal and stakeholder management skills
- Experience implementing and maintaining food safety, health & safety and hygiene standards
- Highly organised, results-driven and able to manage multiple priorities in a fast-paced environment.
About Aramark:
If you are applying for this role and you already work for Aramark, you must notify your line manager before submitting your application.
At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.
We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – careers@aramark.co.uk
Join us in fostering a workplace where everyone can achieve their full potential.
General Manager in Swindon employer: Aramark
Aramark in Tees Valley is an exceptional employer, offering a vibrant work culture at Henry’s Café where teamwork and customer service are at the heart of everything we do. With competitive pay, free meals, and ample opportunities for career development, we ensure our employees feel valued and supported in their growth. Join us in Middlesbrough for a rewarding experience that combines meaningful work with a friendly atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Swindon
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Aramark. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Aramark
Don't be shy about reaching out to Aramark directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in Swindon
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Aramark and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Aramark
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
