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- Tasks: Lead a vibrant team in delivering exceptional food and beverage experiences at Alton Towers.
- Company: Join Aramark, a leader in hospitality with a focus on growth and inclusivity.
- Benefits: Enjoy free Merlin Magic Passes, discounts, flexible hours, and career development opportunities.
- Why this job: Be part of an exciting environment where every day is filled with fun and challenges.
- Qualifications: Previous hospitality experience and a passion for customer service are preferred.
- Other info: Seasonal role until November 2026 with potential for permanent positions.
The predicted salary is between 13 - 22 £ per hour.
Alton Towers Resort are recruiting a Team Leader to join our talented Food & Beverage team working across our wide range of Food & Beverage outlets on the Theme Park. This is an exciting opportunity to be part of a dynamic and energetic team, where every day is full of excitement and fun! Be part of delivering exceptional service to our guests, helping them enjoy an unforgettable, action-packed day complete with our creative and mouthwatering food offerings.
If you’re ready to step up and lead with flair—whether as a standout team member or an experienced supervisor or team leader seeking new challenges - this could be the perfect opportunity for you. This is a seasonal role available until November 2026 with an hourly rate of £13.00.
At Aramark, we take your growth and development seriously. We don't just offer jobs; we offer fantastic training and development that will equip you with the skills you need to thrive in your dream career. Our Seasonal Team Leaders often move into permanent roles, and with plenty of promotion opportunities, you could take your career to new heights with us.
We also offer a great benefits package including:
- Merlin Magic Passes (free tickets for you and your friends and family to use across Merlin Entertainments attractions - worth £1000)
- On site discounts across Merlin Entertainments theme parks and attractions
- Development opportunities on site and across the wider business, with over 400 locations across the UK.
- Generous accrued annual leave
- Benefits app: access to 100's of discounts, online GP appointments, mental health support and our Employee Assistance Programme
- Flexible working hours
- Free uniform
- Working with a great team who have fabulous out of work social activities
- Free staff parking
Your responsibilities:
- Work closely with duty managers to maintain high standards
- Take charge of shifts, making sure everything runs like a well-oiled machine
- Support the completion of checklists and cleaning schedules in a timely manner
- Oversee the dining experience and support the team with guest enquiries
- Inspire and mentor your team members, helping them to reach their full potential
- Drive sales, boost revenue, and achieve those targets like a champion
- Create a positive team environment that embraces change and fuels growth
- Make sure our amazing staff are engaged, happy, and well taken care of
Here are some desirable qualities for this role:
- Previous hospitality experience is preferable
- A genuine passion for providing great customer service and creating unforgettable guest experiences
- Excellent interpersonal skills that can light up a room and inspire others
- Strong organisational skills and the ability to thrive even when the pressure is on
- Strong leadership and the ability to motivate team members
- Due to the requirements of this role, applicants must be over 18
About Aramark: At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey. We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – Join us in fostering a workplace where everyone can achieve their full potential.
Theme Park Food & Beverage Team Leader in Stoke-on-Trent employer: Aramark
Contact Detail:
Aramark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Theme Park Food & Beverage Team Leader in Stoke-on-Trent
✨Tip Number 1
Get to know the company culture! Before your interview, check out Alton Towers' social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their exciting environment.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've inspired or motivated a team. Being able to share these stories during your interview will demonstrate that you’re ready to take charge and lead with flair.
✨Tip Number 3
Show off your customer service passion! Prepare to discuss how you've created unforgettable experiences for guests in previous roles. This is key for a Team Leader position, so let your enthusiasm shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our fantastic team at Alton Towers!
We think you need these skills to ace Theme Park Food & Beverage Team Leader in Stoke-on-Trent
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the food and beverage industry shine through! We want to see that you genuinely care about providing exceptional service and creating unforgettable experiences for our guests.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We’re looking for leaders who can inspire and motivate a team, so don’t forget to mention any previous leadership roles or hospitality experience you have!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us quickly understand why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll find all the information you need to get started on your journey with us at Alton Towers Resort!
How to prepare for a job interview at Aramark
✨Know Your Stuff
Before the interview, make sure you research Alton Towers Resort and their Food & Beverage offerings. Familiarise yourself with their menu items and any special events they might have. This shows your genuine interest in the role and helps you answer questions more confidently.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight how you can create a positive environment and drive sales.
✨Customer Service is Key
Since this role revolves around providing exceptional guest experiences, be ready to discuss your approach to customer service. Share specific instances where you went above and beyond for a guest, and how you handle difficult situations with grace.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you determine if the position is the right fit for you.
