At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for guests in a vibrant restaurant and bar.
- Company: Join Aramark at Alton Towers Resort, a leader in food and facilities services.
- Benefits: Enjoy free Merlin Magic Passes, discounts, ongoing training, and flexible hours.
- Other info: Diverse and inclusive workplace with opportunities for growth across 400 UK locations.
- Why this job: Kickstart your hospitality career in a fun, fast-paced environment with great team spirit.
- Qualifications: Experience is a plus, but we welcome all applicants with a positive attitude and strong communication skills.
The predicted salary is between 10 - 12 € per hour.
Are you passionate about providing exceptional service and creating memorable experiences? Join Aramark, a renowned company operating within Alton Towers Resort, and become an integral part of our Hotel Restaurant & Bar Team. We are currently seeking fun and dedicated Food & Beverage Assistants to deliver outstanding customer service and contribute to our vibrant and exciting atmosphere.
This is a guest facing role where you could be working in a busy environment. We have various shifts available across the week, including weekends. As this role is based in the hotel, shifts available include early mornings and late evenings. The role is a seasonal position until November 2026.
The ingredients for success:- Greet and serve customers in a friendly and efficient manner, ensuring a positive customer experience.
- Being responsible for the preparation and set up of the restaurant.
- Being confident in providing excellent menu knowledge and having the ability to support guests with allergen and dietary enquiries.
- Ensuring smooth and efficient table turnover within our fast-paced environment whilst providing memorable experiences for our guests.
- Prepare and serve a wide variety of beverages, following recipes and guidelines.
- Handle cash and credit card transactions accurately, utilising our point-of-sale system.
- Monitor and maintain stock levels, restocking supplies as needed.
- Collaborate with team members to ensure a smooth operation during busy periods.
- Adhere to all company policies, procedures, and licensing regulations.
- We would love to hear from candidates with restaurant or bar experience. However, we will also provide suitable candidates without experience all the training they require.
- Excellent communication and customer service skills, with a friendly and approachable demeanour.
- Ability to work effectively under pressure, multitask, and prioritise tasks in a fast-paced environment.
- Strong attention to detail, ensuring accuracy in handling cash transactions.
- A positive attitude and a willingness to work flexible hours, including weekends and public holidays.
- Merlin Magic Passes (free tickets for you and your friends and family to use across Merlin theme parks and attractions).
- On-site discount across Merlin theme parks and attractions.
- Benefits app: access to 100's of discounts, online GP appointments, mental health support and our Employee Assistance Programme.
- Free uniform.
- Ongoing training and development - this could be the start of your hospitality career and we can support your development within Aramark where we have 400 locations across the UK.
- Free staff parking.
At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey. We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team. Join us in fostering a workplace where everyone can achieve their full potential.
Restaurant and Bar Assistant in Stoke-on-Trent employer: Aramark
Aramark is an exceptional employer, offering a vibrant work culture at the Alton Towers Resort where you can thrive in a dynamic environment while delivering outstanding customer service. With comprehensive training and development opportunities, flexible shifts, and unique benefits like Merlin Magic Passes and on-site discounts, we empower our employees to grow within the hospitality industry. Join us and be part of a diverse team that values inclusivity and supports your career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant and Bar Assistant in Stoke-on-Trent
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Aramark and Alton Towers Resort. Understanding their values and what they stand for will help you connect your passion for service with their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Focus on showcasing your customer service skills and how you handle busy environments, just like the ones you'll face as a Food & Beverage Assistant.
✨Tip Number 3
Dress to impress! Even if it’s a casual setting, looking smart can make a great first impression. It shows you care about the opportunity and are ready to represent the vibrant atmosphere at Alton Towers.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role!
We think you need these skills to ace Restaurant and Bar Assistant in Stoke-on-Trent
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for providing exceptional service! In your application, share any experiences where you’ve gone above and beyond for customers. We love candidates who can create memorable experiences!
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences that match the job description. Whether it’s your restaurant experience or customer service skills, we want to know how you fit into our vibrant team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Aramark
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu and drink offerings. Being able to confidently discuss dishes, ingredients, and dietary options will impress your interviewers and show that you're ready to provide excellent service.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided outstanding customer service in the past. Whether it's a time you went above and beyond for a guest or handled a difficult situation, sharing these stories will highlight your suitability for a guest-facing role.
✨Practice Multitasking
Since this role involves working in a fast-paced environment, practice handling multiple tasks at once. You could simulate busy scenarios with friends or family to demonstrate your ability to stay organised and efficient under pressure during the interview.
✨Embrace the Team Spirit
Aramark values collaboration, so be prepared to discuss how you work well in a team. Share experiences where you supported colleagues or contributed to a positive team atmosphere, as this will resonate well with the interviewers.
