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- Tasks: Supervise a team providing quality laundry, accommodation, and janitorial services.
- Company: Join Aramark UK, a leader in contract catering with a focus on hospitality.
- Benefits: Enjoy competitive pay, free uniform, discounts, and a supportive work environment.
- Why this job: Make a real impact while developing your culinary career in a dynamic team.
- Qualifications: Experience in catering and team management; knowledge of health and safety is a plus.
- Other info: Great training and career growth opportunities await you!
The predicted salary is between 26000 - 36000 £ per year.
Aramark UK are currently recruiting a Head Steward to join our team working at Bourlon Barracks, Catterick Garrison, DL9 3AD. You will be responsible for supervising the team in the provision of quality laundry, accommodation, mess-room, and janitorial services, always adhering to health and safety.
To be eligible for this role, due to the sector requirements: you must have been a UK resident for the past 3 years and have legal right to work in the UK and be able to pass full security vetting and DBS checks.
What we offer:
- This is a permanent, full-time position, 37 hours per week, Mon – Fri, 08:00 - 16:00 but covering sickness/holiday and functions as required.
- The pay rate is £12.52/hour.
- Free uniform and on-site parking.
- You will have access to our Employee Benefits app - which includes online GP access, Employee Assistance Scheme, 100's of discounts, including savings on your weekly supermarket shop and weekend treats.
- We also offer a company package including life assurance, pension contributions, generous holiday entitlement with the option to buy more, and many more benefits.
- You will also be joining a talented team, with fabulous career prospects and could lead to all sorts of opportunities – we LOVE to promote from within.
- As we are passionate about developing our people from within, great training is provided. We also offer apprenticeship schemes, so that your learning journey can continue.
A day in the life of a Head Steward:
- Full day to day operation of supporting the senior messes and organising team members to deliver an effective service.
- Receiving and dealing with customer complaints and queries appropriately and ensuring compliments are shared with the team.
- Training new team members to learn procedures and brand standards for all general tasks and ensuring that all on and off job training is carried out accordingly for all front-of-house staff.
- Supporting the effective delivery of special functions or events.
- Ensuring cleaning standards and safety procedures are adhered to.
- Championing excellent customer service and effectively implementing all customer communication tools provided by Marketing to build sales.
- With the support of the Unit Manager and Food Production team, ensuring all restaurant staff are knowledgeable of food menu, beverages available and the promotional calendar; their contents, recipes, accompaniments, and service.
- Promoting forward planning and ensuring that the ordering of stock for front-of-house use is carried out according to the checklists and business levels.
- Administration of schedules and maintenance of schedules and timesheets for all team members.
You will be set up for success if you have:
- A DBS check will be required to complete the application process.
- Basic knowledge of health and safety and food safety requirements.
- Experience of working within the catering industry.
- Prior experience of managing direct reports.
- Good working knowledge of MS Office (Word, Excel, and Outlook) is desirable.
If this role appeals to you, then apply now and show us the value you will bring.
At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey. We are also recognised as a Forces Friendly employer and hold the prestigious ERS Gold Award, reflecting our dedication to supporting the Armed Forces community.
We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team.
Join us in fostering a workplace where everyone can achieve their full potential.
Head Steward in Richmond employer: Aramark
Contact Detail:
Aramark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Steward in Richmond
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Aramark. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and customer service. We want to see how you handle real-life scenarios, so think of examples from your past experiences that showcase your skills.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and ready to lead. A smart appearance shows you take the role seriously and are ready to represent Aramark.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Head Steward in Richmond
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Head Steward role. Use keywords from the job description to show us you understand what we're looking for!
Showcase Your Experience: Don’t just list your previous jobs; tell us about your achievements and how they relate to managing teams and delivering excellent service. We want to see how you can bring value to our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Aramark
✨Know Your Stuff
Make sure you brush up on your knowledge of health and safety regulations, as well as food safety requirements. Being able to discuss these topics confidently will show that you're serious about the role and understand the importance of maintaining high standards.
✨Showcase Your Leadership Skills
As a Head Steward, you'll be supervising a team, so be prepared to share examples of your previous management experience. Think of specific situations where you successfully trained new team members or resolved conflicts, as this will demonstrate your capability to lead effectively.
✨Be Customer-Focused
Customer service is key in this role, so come ready to discuss how you've handled customer complaints or queries in the past. Highlight any strategies you've used to ensure customer satisfaction and how you’ve shared positive feedback with your team.
✨Get Familiar with the Company
Research Aramark UK and their values, especially their commitment to diversity and inclusion. Showing that you align with their mission and are excited about the opportunity to contribute to a supportive workplace can set you apart from other candidates.
