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- Tasks: Lead a dynamic team to create exceptional dining experiences at Everton Football Club.
- Company: Join Aramark UK, a leader in hospitality, at the revolutionary Bramley-Moore Liverpool stadium.
- Benefits: Enjoy a £35K salary, generous leave, pension scheme, and exclusive employee discounts.
- Why this job: Be part of an exciting environment that values innovation and guest satisfaction every matchday.
- Qualifications: Passion for hospitality, strong leadership skills, and experience in restaurant management required.
- Other info: We promote diversity and inclusivity, welcoming applications from all backgrounds.
The predicted salary is between 28000 - 42000 £ per year.
Aramark UK have an incredible opportunity for a dynamic inspirational hospitality leader to join us as Restaurant Manager at Everton Football Club. The impressive brand-new Bramley-Moore Liverpool stadium is set to be one of the most revolutionary and advanced venues for fan experience in Europe. Serving 52,888 fans per matchday, the mission is to set the standard for excellence and create exceptional experiences for Evertonians.
This is a role for someone who is passionate, knowledgeable, focuses on the guest experience each matchday and non-match day and shows considerable attention to detail. Must continuously work on ways to improve the premium department and remain receptive to innovative ideas and pursue them.
This role requires restaurant excellence in a fast-paced environment, strong leadership and a focus on delivering memorable client experiences with every interaction. The successful candidate will thrive to the unique challenge of the matchday & non-matchday operations and contribute to the continuous improvement of processes and service standards to achieve and exceed department targets and grow our reputation for celebrated customer expectations.
What's in it for you:
- £35K Salary
- Generous annual leave that increases in line with service, with the opportunity to buy extra
- Defined contribution pension scheme and life assurance benefits
- Access to an employee benefit scheme that offers discounts across hundreds of retail and leisure providers
- Employee Assistance Programme and in-house Mental Health Champions
- A plethora of opportunities to attend in-house events and try out the culinary genius of our teams
A day in the life of a Restaurant Manager:
- To manage health & safety in the heart of everything we do and lead a health & safety culture.
- To support The Senior Operations manager in ensuring all team members understand the importance of allergens and regular allergen training sessions are conducted.
- Assist the senior premium operations manager in overseeing service throughout all premium areas, leading by example and establishing a visible presence.
- Make an outstanding guest experience in all premium outlets in the stadium.
- Identify training needs of individuals and ensure all the necessary training is delivered to variable team members in conjunction with their teams.
- Providing hands-on training to enhance team skills in customer service, product knowledge, food handling, menus, specials, wine choices as well as upselling techniques and how to use the till system.
- Collaborate with other departments and managers to streamline workflows and best practices.
- Conduct thorough assessments of current processes and systems to identify areas for improvements.
- To ensure premium managers complete all matchday and non-matchday paperwork.
- To ensure clear communication across all levels of the premium team cultivate a positive and collaborative workplace culture.
- To support the senior premium operations manager with excellent preparing regular reports on financial outcomes, operational performance, and key performance indicators.
- Proactively engage with guests and clients on match days and non-match days to ensure a first-class premium experience is delivered.
- To support the senior premium operations manager in addressing any guest or client feedback promptly on match-day & non-match day implementing improvements where necessary.
- Design an impactful pre-event day brief for restaurant managers and supervisors to deliver to their variable team that is fun, inspiring but compliance and health and safety is at the heart of the message.
You'll be set up for success if you have:
- A real passion for change and proactively encouraging new and bold ideas, harnessing progressive thinking to drive transformation.
- A natural confident leader who exudes energy and charisma with excellent communication skills and have the management experience to inspire large operational teams to deliver results.
- The ability to manage a mixed portfolio of restaurants and business functions.
- A strong positive passionate focus on food and a natural flare on hospitality.
- Calm and resilient, not deterred by an 'unforeseen challenge', problem solving and have the adaptability to effectively switch between being the leader and a team player according to the situation at hand.
- Strong knowledge of restaurant efficiency, cost management, and financial analysis.
If you are applying for this role and you already work for Aramark, you must notify your line manager before submitting your application.
At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.
We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team - careers@aramark.co.uk.
Join us in fostering a workplace where everyone can achieve their full potential. All applications will be treated in the strictest confidence.
Restaurant Manager employer: Aramark
Contact Detail:
Aramark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager
✨Tip Number 1
Familiarise yourself with Everton Football Club and the Bramley-Moore stadium. Understanding the club's culture, values, and fan expectations will help you tailor your approach to managing the restaurant effectively.
✨Tip Number 2
Network with current or former employees of Aramark or Everton FC. They can provide valuable insights into the company culture and what it takes to succeed in this role, giving you an edge during the interview process.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in high-pressure environments. Highlight specific examples where you've improved service standards or guest experiences, as this aligns with the job's focus.
✨Tip Number 4
Stay updated on the latest trends in hospitality and food service. Being knowledgeable about innovative ideas and practices will demonstrate your passion for the industry and your commitment to enhancing the guest experience.
We think you need these skills to ace Restaurant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management, particularly in fast-paced environments. Emphasise your leadership skills and any specific achievements that demonstrate your ability to enhance guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role at Everton Football Club. Mention how your values align with their mission to create exceptional experiences for fans.
Highlight Relevant Skills: In your application, focus on key skills such as team leadership, customer service excellence, and financial management. Provide examples of how you've successfully managed restaurant operations and improved service standards in previous roles.
Showcase Your Problem-Solving Abilities: Include specific instances where you've faced challenges in a restaurant setting and how you overcame them. This will demonstrate your resilience and adaptability, which are crucial for the dynamic environment at Everton Football Club.
How to prepare for a job interview at Aramark
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry. Share specific examples of how you've created exceptional guest experiences in previous roles, especially in fast-paced environments.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you inspire and motivate teams. Highlight any experience you have in training staff and improving team performance, as this is crucial for the Restaurant Manager role.
✨Focus on Problem-Solving
Be ready to talk about how you've handled unforeseen challenges in the past. Provide examples that showcase your adaptability and problem-solving skills, which are essential for managing operations on match days.
✨Know the Brand and Venue
Research Everton Football Club and the new Bramley-Moore Liverpool stadium. Familiarise yourself with their values and mission, and be prepared to discuss how you can contribute to enhancing the fan experience at this iconic venue.
