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- Tasks: Ensure compliance with quality and safety standards while managing health and safety policies.
- Company: Join Aramark UK, a leading food service provider supporting military personnel at Northwood HQ.
- Benefits: Enjoy a salary up to £40,000, generous leave, and discounts on retail and leisure activities.
- Why this job: Be part of a diverse team ensuring top-notch service in a dynamic environment with culinary opportunities.
- Qualifications: Previous management experience in food services or retail, with strong numeracy and communication skills required.
- Other info: Full security vetting is needed; must have lived in the UK for the last five years.
The predicted salary is between 28800 - 48000 £ per year.
Aramark UK is looking for a QA Manager to join the team at Northwood Headquarters. Northwood HQ is home to five military command and control functions, including a NATO command Headquarters. The site is the workplace for over 2,000 senior military personnel from 30 different nations, with over 800 bedrooms on site. Aramark UK has recently been awarded the soft FM contract for a further seven years. We are seeking a dedicated professional to ensure full compliance with all relevant laws, regulations, policies, and contract terms.
In this role, you will be responsible for the efficient operation of quality systems, monitoring KPIs to guarantee the successful delivery of contractual Standards of Requirements (SORs). You will collaborate closely with the client and Departmental Managers to uphold the highest standards of contract, service, food safety, and health and safety compliance. Full security vetting is required for this role. You must have lived in the UK for at least the last five years to be considered for this role.
What’s in it for you:
- Salary up to £40,000, DOE
- Pension scheme and life assurance
- Generous annual leave that increases in line with service, with the opportunity to buy extra
- Access to an employee benefit scheme that offers discounts across hundreds of retail and leisure providers
- Employee assistance programme, available for free 24/7
- Access to a network of trained mental health champions
- A plethora of opportunities to attend in-house events and try out the culinary genius of our teams
A day in the life of a QA Manager:
- Ensure compliance with quality, safety, and contractual standards
- Manage health & safety policies and audits
- Train and support teams in quality systems and KPI monitoring
- Maintain and enhance client and customer relationships
- Prepare and submit KPI and performance reports
- Support regional teams with hygiene, safety, and HR-related needs
- Deputise for the Client Services Manager when needed
- Provide mobilisation support for new business gains in the region
- Participate in client reviews and audits
You’ll be set up for success if you have:
- Previous management experience in the food services or retail industry
- Excellent numeracy skills; strong written and verbal skills
- Health & Safety Level 2 (minimum)
- Knowledge of applicable health and safety legislation
If you are applying for this role and you already work for Aramark, you must notify your line manager before submitting your application. At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey. We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – careers@aramark.co.uk. Join us in fostering a workplace where everyone can achieve their full potential. All applications will be treated in the strictest confidence.
Contact Detail:
Aramark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Manager
✨Tip Number 1
Familiarise yourself with the specific quality and safety standards relevant to the food services industry. Understanding these regulations will not only help you in interviews but also demonstrate your commitment to compliance and excellence.
✨Tip Number 2
Network with professionals in the food services sector, especially those who have experience in quality assurance roles. Engaging with industry peers can provide valuable insights and potentially lead to referrals for the QA Manager position.
✨Tip Number 3
Prepare to discuss your previous management experiences in detail, particularly how you've handled compliance and quality systems. Be ready to share specific examples that highlight your problem-solving skills and ability to maintain high standards.
✨Tip Number 4
Research Aramark UK and their recent projects or initiatives, especially related to quality assurance and client relationships. Showing that you understand their operations and values can set you apart during the interview process.
We think you need these skills to ace Quality Assurance Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Quality Assurance Manager position. Tailor your application to highlight relevant experience in quality systems, compliance, and health & safety.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous management experience in food services or retail. Provide specific examples of how you've ensured compliance with quality and safety standards in past roles.
Showcase Your Skills: Make sure to mention your excellent numeracy skills and strong written and verbal communication abilities. These are crucial for preparing KPI reports and collaborating with various teams.
Prepare for Security Vetting: Since full security vetting is required, be ready to provide information about your residency in the UK over the last five years. Ensure that all personal details are accurate and up-to-date in your application.
How to prepare for a job interview at Aramark
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Quality Assurance Manager. Familiarise yourself with compliance standards, health and safety regulations, and the specific KPIs relevant to the role at Aramark UK.
✨Showcase Your Experience
Prepare to discuss your previous management experience in the food services or retail industry. Highlight specific examples where you successfully implemented quality systems or improved compliance standards.
✨Demonstrate Communication Skills
As this role involves collaboration with various teams and clients, be ready to showcase your strong written and verbal communication skills. Practice articulating your thoughts clearly and confidently.
✨Prepare Questions
Have a list of insightful questions ready to ask during the interview. This shows your interest in the role and helps you understand how you can contribute to maintaining high standards at Northwood HQ.
