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For Companies At a Glance
- Tasks: Lead multiple dining locations, ensuring top-notch service and operational excellence.
- Company: Aramark delivers exceptional food and facilities services globally, impacting millions daily.
- Benefits: Enjoy a full-time role with opportunities for professional growth and a supportive work culture.
- Why this job: Join a mission-driven team focused on service, community, and personal development.
- Qualifications: Experience in multi-unit management and a degree in relevant fields preferred.
- Other info: Be part of a diverse team committed to excellence and innovation.
The predicted salary is between 43200 - 72000 £ per year.
Aramark is seeking an experienced Multi-Unit General Manager to oversee multiple business dining locations in St. Louis. The Multi-Unit General Manager will be responsible for ensuring operational excellence, driving customer satisfaction, and achieving financial goals across all assigned units. This role requires strong leadership, strategic planning, and a commitment to delivering high-quality dining experiences.
Job Responsibilities
- Leads a multi-unit team, delivering operational excellence in contracted services.
- Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
- Cultivates, empowers, and leads a diverse management team and staff, ensuring they are equipped to achieve organizational goals.
- Delivers outstanding service with a results-driven approach for clients, excels in identifying and resolving creative problems, and adept at strategic planning.
- Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
- In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
- Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
- Assumes full responsibility for the operation, ensuring all service timelines and other deadlines set by management or clients are met.
- Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.
Qualifications
- Proven experience in multi-unit management or similar role.
- Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
- The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
- Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
- Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
- Meaningful experience in service industry, contract services, or hospitality environment.
- Proven ability leading through other managers.
- Experience in creating and managing a department budget, financial controls and analysis.
- Experience crafting product sales strategies and implementing operational programs and initiatives.
About Aramark
Our Mission: Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by law.
Our global presence: The people of Aramark serve millions daily through food and facilities in 15 countries. We aim to develop talents, fuel passions, and empower professional growth, helping you reach your full potential.
Additional Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Hospitality
Multi-Unit General Manager employer: Aramark
Contact Detail:
Aramark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Unit General Manager
✨Tip Number 1
Network with professionals in the hospitality and food service industry. Attend local events or join online forums where you can connect with current or former Aramark employees. This can give you insights into the company culture and expectations for the Multi-Unit General Manager role.
✨Tip Number 2
Research Aramark's recent projects and initiatives, especially those related to multi-unit management. Being knowledgeable about their current operations will help you demonstrate your interest and understanding of the role during interviews.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Highlight specific examples where you've driven operational excellence and customer satisfaction, as these are key responsibilities for the position.
✨Tip Number 4
Familiarise yourself with the financial aspects of multi-unit management. Be ready to talk about your experience with budgeting and financial controls, as well as how you've used this knowledge to improve operational productivity in previous roles.
We think you need these skills to ace Multi-Unit General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in multi-unit management and any relevant qualifications. Use specific examples that demonstrate your leadership skills and operational excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your background aligns with Aramark's mission and values, and provide examples of how you've driven customer satisfaction and financial goals in previous roles.
Highlight Relevant Experience: In your application, emphasise your experience in the service industry, particularly in managing multiple locations. Discuss your ability to cultivate and empower teams, as well as your strategic planning skills.
Proofread and Edit: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Aramark
✨Showcase Your Leadership Skills
As a Multi-Unit General Manager, strong leadership is key. Be prepared to discuss your experience in leading diverse teams and how you've empowered them to achieve organisational goals. Share specific examples of how you've cultivated talent and driven operational excellence.
✨Demonstrate Strategic Planning Abilities
This role requires strategic thinking. Highlight your experience in developing and implementing plans that enhance service delivery and customer satisfaction. Discuss any successful initiatives you've led that resulted in improved financial performance or operational productivity.
✨Understand the Importance of Client Relationships
Client and community relationships are crucial for this position. Be ready to talk about how you've managed these relationships in the past, including any challenges you faced and how you overcame them. Emphasise your interpersonal skills and ability to communicate effectively with various stakeholders.
✨Familiarise Yourself with Compliance and Regulations
Compliance with local, state, and federal regulations is essential. Brush up on relevant laws and standards in the hospitality industry. Be prepared to discuss how you've ensured compliance in previous roles and how you would approach this responsibility at Aramark.
