At a Glance
- Tasks: Lead a diverse catering operation and ensure excellent service across multiple locations.
- Company: Join Aramark UK, a company that values inclusivity and employee growth.
- Benefits: Enjoy a competitive salary, generous leave, and access to numerous discounts.
- Other info: Opportunity for career development with training and apprenticeships available.
- Why this job: Make a real difference in a critical public service while developing exceptional teams.
- Qualifications: Experience in managing large operations and strong leadership skills required.
The predicted salary is between 39600 - 48400 £ per year.
Select how often (in days) to receive an alert
Select how often (in days) to receive an alert
Lead with Purpose. Deliver Excellence. Make a Difference.
Aramark UK is seeking an exceptional General Manager to lead our catering operation at our site in Maidstone.
The General Manager will oversee a diverse operation comprising three catering outlets, a retail area including a Costa Coffee franchise, and extensive cleaning services across the main site and five satellite locations in the Maidstone area.
The role also has accountability for the delivery of essential support services through specialist subcontractors, including waste management, tailoring, cobbling, laundry, dry cleaning, and accommodation cleaning services.
What's in it for you?
- Competitive salary of £44,000 DOE
- Generous annual leave allowance increasing with service with the opportunity to purchase additional annual leave
- Access to our Employee Benefits app: online GP, Employee Assistance Scheme, and hundreds of discounts (including supermarket savings and weekend treats)
- Company benefits: life assurance, pension contributions, generous holiday allowance (with the option to buy more)
- Career development: we love to promote from within and offer apprenticeships and training to help you grow.
Responsibilities
- Overall ownership and accountability of operational management and financial
performance of the unit - Work closely with the Head Chef to ensure correct stock level. Ensure Opx and waste management processes are in place and weekly reviews are completed for production
- Champion excellent customer service and effectively implement all customer
communication tools provided by Marketing in order to build sales - Ensure RRP is maintained as per company policy and that the tariff in all areas meets client / company requirements
- Ensure strict compliance with Aramark Hygiene and Safety requirements
- Ensure only nominated suppliers are used in the business
- Line management, scheduling and performance management of Team Leaders /Senior Team Leaders; Senior / Head Chefs on site and, in some cases, direct line
management of Team Members - Ensure Team Leaders and Team Members receive appropriate training to company policies; legal and health and safety requirements
- Champion a training culture within the team to ensure succession planning
- Oversee the performance evaluation process for staff on site to ensure this is conducted in a timely manner and based on agreed objectives and targets.
- Annual reviews for all staff are completed.
Experience
- Significant experience managing large catering, hospitality, facilities management, or service contracts.
- Strong financial and commercial acumen with budget management experience.
- Proven leadership experience managing multi-disciplinary teams.
- Experience working within a highly regulated environment.
- Excellent stakeholder management and client relationship skills.
- Strong organisational, planning, and problem-solving abilities.
- Ability to analyse performance data and translate insights into action.
- Resilient, adaptable, and comfortable working within a fast-paced operational environment.
- Additional Requirements
Due to the nature of this environment, successful applicants must
- Be eligible to work in the UK.
- Successfully complete enhanced security clearance and Ministry of Defence vetting.
- Comply with all information security, safeguarding, and operational security requirements.
- Always maintain the highest standards of professional conduct and integrity.
- Join Aramark UK
At Aramark UK, we believe that everyone deserves a workplace where they feel valued, respected and empowered to achieve their full potential.
As a Disability Confident and Forces Friendly employer, we welcome applications from all backgrounds and are committed to creating an inclusive workplace where everyone can thrive.
This is more than just a management role-it's an opportunity to lead a critical public service, influence positive outcomes, develop exceptional teams, and make a genuine difference every day.
General Manager in Maidstone employer: Aramark
Aramark in Tees Valley is an exceptional employer, offering a vibrant work culture at Henry’s Café where teamwork and customer service are at the heart of everything we do. With competitive pay, free meals, and ample opportunities for career development, we ensure our employees feel valued and supported in their growth. Join us in Middlesbrough for a rewarding experience that combines meaningful work with a friendly atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Maidstone
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Aramark. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Aramark
Don't be shy about reaching out to Aramark directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in Maidstone
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Aramark and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Aramark
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
