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For Companies At a Glance
- Tasks: Lead a dynamic team in delivering exceptional catering services across multiple locations.
- Company: Join Aramark, a leading service provider with a mission to empower and support communities.
- Benefits: Enjoy free meals, on-site parking, discounts, and career development opportunities.
- Why this job: Perfect for those who thrive in fast-paced environments and love making guests happy.
- Qualifications: 1-2 years in hospitality, strong customer service skills, and effective problem-solving abilities.
- Other info: Be part of a supportive culture focused on your growth and success.
The predicted salary is between 22789 - 30683 £ per year.
Overview
Hospitality Supervisor
REQ Number:
Location: Stevenage, SG1 2DA
Contract Type: Permanent
Hours: 40 hours per week, Monday to Friday (between 7:00am and 4:00pm)
Salary: £26,986 per annum
Are you ready to take the lead in a fast-paced hospitality environment? We\’re looking for a confident and organised Hospitality Supervisor to manage catering operations and service delivery across multiple on-site locations in Stevenage. If you thrive on teamwork, attention to detail, and delivering exceptional service, this could be the perfect opportunity for you.
Key Responsibilities
Team Leadership
- Supervise and motivate catering staff, delivery drivers, and service teams.
- Organise shift schedules and task assignments.
- Monitor performance and provide constructive feedback.
Catering Operations
- Coordinate the delivery and presentation of food across various service points.
- Ensure timely, temperature-controlled, and well-presented service.
- Manage setup, service, and breakdown at each location.
- Maintain inventory of equipment and disposables.
Client Service
- Respond to client requests, dietary requirements, and last-minute changes.
- Ensure a professional and positive experience for all guests.
Quality & Compliance
- Monitor food quality, portion control, and presentation.
- Uphold hygiene, safety, and corporate compliance standards.
- Conduct regular checks to ensure consistency.
Problem Solving
- Resolve operational issues such as late deliveries or staff shortages.
- Implement quick solutions to maintain smooth service.
- Escalate incidents or feedback to management as needed.
Reporting & Coordination
- Maintain records of deliveries, feedback, and staff performance.
- Communicate daily with kitchen and logistics teams.
- Support inventory tracking and resource planning.
What We\’re Looking For
- 1-2 years\’ experience in a similar supervisory or hospitality role
- Strong customer service skills
- Excellent attention to detail and time management
- Calm and effective problem-solving abilities
- Confident decision-making under pressure
Benefits
- Free meals during your shift
- Free on-site parking
- Access to an employee benefits portal with hundreds of discounts
- Online GP services
- Apprenticeship schemes for career development
Additional Information
- Please note that this role requires successful completion of a secure vetting process, including a thorough background check.
About Aramark
Northern Europe – Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
Northern Europe – About Aramark
Aramark is a leading service and solutions provider in Northern Europe. We proudly support clients, partners and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you\’re pursuing – a new challenge, a sense of belonging, or just a great place to work – our focus is helping you reach your full potential. Learn more about working here at
All applications will be treated in the strictest confidence. Aramark Northern Europe is an equal opportunities employer.
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Hospitality Supervisor employer: Aramark
Contact Detail:
Aramark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Supervisor
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise answers. Think about how your experience aligns with the role of Hospitality Supervisor and be ready to share specific examples.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Make sure you look professional and polished for your interview. It shows that you take the opportunity seriously and respect the company's standards.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple way to express your appreciation for the opportunity and reiterate your interest in the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Hospitality Supervisor
Some tips for your application 🫡
Show Your Leadership Skills: As a Hospitality Supervisor, we want to see your ability to lead and motivate a team. Share examples from your past experiences where you’ve successfully managed staff or coordinated operations.
Highlight Your Attention to Detail: In hospitality, the little things matter! Make sure to mention any specific instances where your attention to detail made a difference in service delivery or food presentation.
Demonstrate Problem-Solving Abilities: We love candidates who can think on their feet! Include examples of how you've tackled challenges in previous roles, especially in fast-paced environments.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us.
How to prepare for a job interview at Aramark
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Hospitality Supervisor. Brush up on your knowledge of catering operations, client service, and quality compliance. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Since this role involves supervising staff, be prepared to discuss your leadership style. Think of examples where you've motivated a team or resolved conflicts. Highlighting your experience in managing people will demonstrate that you're ready to take charge in a fast-paced environment.
✨Prepare for Problem-Solving Questions
Expect questions about how you would handle operational issues, like late deliveries or staff shortages. Have a few scenarios in mind where you've successfully solved problems in the past. This will show that you can think on your feet and maintain smooth service under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
