At a Glance
- Tasks: Serve food and drinks, support bar service, and maintain cleanliness.
- Company: Join the vibrant hospitality team at RNLI College.
- Benefits: Enjoy free meals, discounts, and career development opportunities.
- Other info: Flexible shifts with evening and weekend availability.
- Why this job: Be part of a community-focused team delivering exceptional service.
- Qualifications: Customer service experience is a plus; training provided.
Aramark UK is currently recruiting for a Hospitality Assistant to be a part of our integral team at RNLI College, Poole, BH15 1HZ.
As a Waiting & Bar Staff, you will mainly be working front‑of‑house, supporting day‑to‑day operations by serving food and beverages to customers, operating the till, cleaning dining areas, and supporting front‑of‑house areas. You will provide excellent customer service and report to the Food & Beverage Manager on‑site.
Responsibilities
- Serve food and/or beverages to customers to the standards set by Aramark.
- Perform cleaning duties associated with service and related equipment and/or furniture.
- Prepare service area and/or service points.
- Serve in Hospitality Functions.
- Provide bar service and barista service.
- Ensure all food hygiene regulations are adhered to.
- Correctly store food items and equipment after service.
- Maintain personal hygiene, appearance, and uniform to company regulations at all times.
- Present an image at all times conducive to good customer relations.
- Adjust job duties as required to meet changing needs and requirements of the company.
What do we offer
Full‑time, permanent position with a minimum of 35 hours per week as per business needs. Evening & weekend availability required. Shift times range from 6.30 am – midnight. Hourly rate is £12.71 per hour.
- Uniform provided and free on‑site parking.
- Access to the Employee Benefits app: online GP, Employee Assistance Scheme, and hundreds of discounts (including supermarket savings and weekend treats).
- Company benefits: life assurance, pension contributions, generous holiday allowance (with the option to buy more).
- Career development: promotion from within, apprenticeships, and training to help you grow.
Qualifications
- Previous customer‑facing/food service experience desirable; full training provided on‑site.
- Must be 18 years or older.
- Must have eligibility to work in the UK and have resided for longer than 3 years. Security checks are required.
Equality, Diversity & Inclusion Statement
At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. We are a proud Disability Confident and Forces Friendly employer and encourage applications from individuals of all abilities. We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage. If you require any accommodations or have any questions, please reach out to our recruitment team at careers@aramark.co.uk.
All applications will be treated in the strictest confidence.
Hospitality Assistant in Poole employer: Aramark
At RNLI College in Poole, we pride ourselves on being an exceptional employer that fosters a supportive and dynamic work environment. As a Hospitality Assistant, you'll benefit from flexible working hours, comprehensive training, and opportunities for career development through our apprenticeship schemes, all while enjoying perks like free meals and discounts. Join a team that values professionalism and community, and make a meaningful impact in delivering outstanding service.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant in Poole
✨Tip Number 1
Get to know the venue! If you're eyeing a role at RNLI College, pop by for a coffee or a meal. Familiarising yourself with the atmosphere and staff can give you a leg up during interviews.
✨Tip Number 2
Network like a pro! Chat with current employees or attend events at the college. Building connections can help us get your foot in the door and show your genuine interest in the role.
✨Tip Number 3
Show off your personality! When you apply, let your friendly and professional side shine through. We want to see how you'd fit into our team and contribute to that positive customer experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our hospitality team at RNLI College.
We think you need these skills to ace Hospitality Assistant in Poole
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team at RNLI College.
Tailor Your Application:Make sure to tailor your application to the specific role of Hospitality Assistant. Highlight any relevant experience, even if it’s not directly in hospitality, and connect it back to the skills we’re looking for, like customer service and teamwork.
Keep It Clear and Concise:We appreciate a well-structured application. Keep your writing clear and to the point, making it easy for us to see why you’d be a great fit for the team. Avoid jargon and focus on what makes you stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company there.
How to prepare for a job interview at Aramark
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Hospitality Assistant. Familiarise yourself with the key tasks like serving food and beverages, supporting bar service, and maintaining cleanliness. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Whether it's a time you handled a difficult situation or simply made someone's day better, sharing these stories will highlight your suitability for the position.
✨Dress to Impress
First impressions matter! Make sure you dress professionally and maintain a neat appearance for your interview. This not only shows respect for the interviewers but also reflects the professional standards expected in the hospitality industry.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team culture, training opportunities, or what a typical shift looks like. Asking insightful questions demonstrates your enthusiasm for the role and helps you gauge if the company is the right fit for you.
