Guest Service Assistant

Guest Service Assistant

Part-Time 12.71 - 12.71 £ / hour (est.) No working from home possible
Aramark

At a Glance

  • Tasks: Serve meals, clear tables, and maintain a clean and welcoming environment.
  • Company: Join Aramark UK, a diverse and inclusive workplace.
  • Benefits: Competitive pay, flexible hours, free parking, and access to discounts.
  • Other info: Full training provided, with opportunities for apprenticeships and promotions.
  • Why this job: Perfect for those who love working with people and want career growth.
  • Qualifications: Must be over 18, UK resident for 3 years, and able to pass security checks.

The predicted salary is between 12.71 - 12.71 £ per hour.

Location: Officers Mess, Imphal Barracks, York YO10 4HD

Pay: £12.71/hour (£6,631.82 annual salary)

Hours: Permanent, part-time, 10 hours/week, Saturday and Sunday

Shift times: 0830 - 1330

Ready to bring great service and a friendly smile to our customers? We're looking for a Guest Service Assistant to join our team at Imphal Barracks and help create a welcoming space for our customers. Serving the Officers meals, clearing tables, keeping the mess clean and tidy. Some formal function work and bar work.

If you love working with people and want a role that offers flexibility, training, and career growth, this could be the perfect fit.

Why join us?

  • Uniform provided and free on-site parking/local transport links.
  • On-site gym.
  • Access to our Employee Benefits app: online GP, Employee Assistance Scheme, and hundreds of discounts (including supermarket savings and weekend treats).
  • Company benefits: life assurance, pension contributions, generous holiday allowance (with the option to buy more).
  • Career development: we love to promote from within and offer apprenticeships and training to help you grow.

What you’ll do:

  • Serving Officers in the mess, clearing away, washing up, light cleaning duties.
  • Cleaning both back and front-of-house, ensuring the unit is clean and tidy before, during, and after service.
  • General front of house duties such as operating the till and cash handling, keeping financial records, providing excellent customer service, and serving customers.
  • Making hot and cold drinks and serving food on the food counters, ensuring you are always adhering to Food Safety and Health and Safety regulations.

What we are looking for:

  • Been resident in the UK for the past 3 years and have a legal right to work in the UK.
  • The ability to pass full security vetting and DBS checks.
  • Over 18 as some bar work.
  • Previous experience desirable but full training given.

If this role appeals to you, then apply now and show us the value you will bring.

About Aramark UK

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident and Forces Friendly employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey. We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team.

All applications will be treated in the strictest confidence. If you are applying for this role and you already work for Aramark, you must notify your line manager before submitting your application.

Guest Service Assistant employer: Aramark

Aramark in Tees Valley is an exceptional employer, offering a vibrant work culture at Henry’s Café where teamwork and customer service are at the heart of everything we do. With competitive pay, free meals, and ample opportunities for career development, we ensure our employees feel valued and supported in their growth. Join us in Middlesbrough for a rewarding experience that combines meaningful work with a friendly atmosphere.

Aramark

Contact Details:

Aramark Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Service Assistant

Get Involved in Local Events

Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.

Join Hospitality Groups

Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!

Show Up in Person

For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!

Apply Through Our Website!

Don’t forget to check out the openings at Aramark and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.

We think you need these skills to ace Guest Service Assistant

Communication Skills
Adaptability
Teamwork
Attention to Detail
Problem-Solving Skills
Time Management
Reliability

Some tips for your application 🫡

Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Aramark that you can keep it cool under pressure!

Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Aramark.

Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!

Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Aramark get a sense of who you are beyond your experience!

How to prepare for a job interview at Aramark

Show Off Your People Skills

In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!

Know the Menu Inside Out

You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Aramark and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.

Flexibility is Key

As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!

Role-Play Scenarios

Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.