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- Tasks: Lead a team to deliver exceptional customer service in a vibrant catering environment.
- Company: Join Aramark UK, a diverse and inclusive employer with a passion for development.
- Benefits: Enjoy competitive pay, generous holidays, discounts, and professional growth opportunities.
- Why this job: Be part of a dynamic team at Hartpury University, making a real impact every day.
- Qualifications: Experience in a supervisory role within catering and a passion for teamwork.
- Other info: Great training, apprenticeship schemes, and a commitment to promoting from within.
The predicted salary is between 30000 - 42000 £ per year.
Aramark UK are currently recruiting an Assistant Front of House Manager to join our team working at Hartpury University & College, Hartpury House, Gloucester, GL19 3BE. We are looking for an enthusiastic individual to join us as an Assistant Front of House Manager at Hartpury University and College. Within this role, you will work with the Front of House Manager and lead your team to ensure great customer service is delivered every day.
Hartpury University and Hartpury College is a specialist institution near Gloucester, England, focused on animal, agriculture, business, equine, sport, and veterinary nursing education. The campus is a 360-hectare rural estate with significant investments in facilities, including a working farm, an Agri-Tech Centre, equine and canine centres, and professional sports facilities.
What's in it for you:
- This is a full-time position, 40 hours per week.
- Weekends and weekdays.
- Permanent.
- You will have access to our Employee Benefits app - which includes online GP Access, Employee Assistance Scheme, hundreds of discounts, including savings on your weekly supermarket shop and weekend treats.
- We also offer a company package including life assurance, pension contributions, generous holiday entitlement with the option to buy more, and many more perks.
- You will also be joining a talented team, with fabulous career prospects that could lead to all sorts of opportunities – we LOVE to promote from within.
- We are passionate about developing our people from within; great training and development is available.
- We also offer apprenticeship schemes, so that your learning journey can continue.
A day in the life of an Assistant Front of House Manager:
- Ensure the team is motivated and provides a service-focused environment.
- Assist with stock control and ordering, staff rotas and shift patterns, alongside training and coaching your team.
- Ensure cleaning schedules are in place and followed by staff to maintain high standards.
- Operating the till and cash handling – exploring upselling opportunities and providing excellent customer service.
- Making drinks and serving food.
- Greeting customers and providing a welcoming and friendly environment.
- Demonstrates a real understanding of the menu items and can explain it to customers in an enthusiastic manner – is able to train new starters.
- Cash management, giving change, recording orders, cashing up.
You’ll be set up for success if you have:
- Experience with being a team player.
- Experience of Supervisor or above in a catering environment.
At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey. We are also recognised as a Forces Friendly employer and hold the prestigious ERS Gold Award, reflecting our dedication to supporting the Armed Forces community. We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – careers@aramark.co.uk. Join us in fostering a workplace where everyone can achieve their full potential.
Catering Assistant Manager in Gloucester employer: Aramark
Contact Detail:
Aramark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Assistant Manager in Gloucester
✨Tip Number 1
Network like a pro! Reach out to your connections in the catering industry, especially those who might know someone at Aramark UK. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and customer service. We recommend role-playing with a friend to boost your confidence and get comfortable with your answers.
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to speak with the hiring team, let them know why you're excited about working at Hartpury University and College. Your passion can really set you apart!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Aramark UK.
We think you need these skills to ace Catering Assistant Manager in Gloucester
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about joining our team at Hartpury University and College. Use positive language and express why you think you'd be a great fit for the Assistant Front of House Manager position.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your relevant experience in catering and any supervisory roles you've held. We love to see how your background aligns with what we're looking for, so don’t hold back on showcasing your skills!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure to proofread for any typos or errors – we want to see your attention to detail!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows that you’re proactive and keen to join our fantastic team. We can’t wait to hear from you!
How to prepare for a job interview at Aramark
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Assistant Front of House Manager. Familiarise yourself with customer service principles, stock control, and team motivation strategies. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Team Spirit
Since teamwork is crucial for this position, be ready to share examples of how you've successfully worked in a team before. Highlight any leadership experiences where you motivated others or resolved conflicts. This will demonstrate your ability to lead and support your team effectively.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customers or ensuring high service standards. Think of specific situations from your past experience where you excelled in customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.
