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- Tasks: Serve food and drinks, maintain cleanliness, and provide excellent customer service.
- Company: Join Aramark UK, a leader in contract catering with a focus on hospitality.
- Benefits: Enjoy competitive pay, discounted meals, free parking, and access to employee rewards.
- Other info: Great training provided, with opportunities for career growth and apprenticeships.
- Why this job: Gain valuable experience in hospitality while balancing work and life.
- Qualifications: Must be 18+, eligible to work in the UK, and have good English skills.
Aramark UK are currently recruiting a Part-time General Service Assistant in their Defence sector to be a part of our integral team at Regents Park Barracks, London NW1 4AL. As a General Service Assistant, you will be supporting day-to-day operations by serving food and alcoholic/non-alcoholic beverages to our customers, alongside till work, cleaning dining areas and supporting both front and back-of-house areas. You will provide excellent customer service and report to the General Manager on site.
We are offering a part-time, permanent position. You will be working 16 hours/week, 4 days a week Monday to Thursday. Shift times are 18:30 – 20:30. The hourly rate is £12.21. Discounted meals on shift and free on-site parking. You will have access to our Employee Rewards app - which includes online GP access, Employee Assistance Scheme, hundreds of discounts, including savings on your weekly supermarket shop and weekend treats! We also offer a company package including life assurance, pension contributions and many more benefits. You will also be joining a talented team, with fabulous career prospects and could lead to all sorts of opportunities – we LOVE to promote from within. As we are passionate about developing our people from within, great training is provided. We also offer apprenticeship schemes, so that your learning journey can continue.
A day in the life of a General Service Assistant: You will be serving food and beverages to customers, ensuring all health and safety protocols are adhered to and excellent customer service is always provided. Stocking up, stock rotation, facing up, spot cleaning, cleaning dining and serving areas, both front and back of house. Operating the till and processing cash and card payments, ensuring you process any financial records accordingly. You will also be serving on the food counters and upselling products/sizes.
You will be set up for success if you have:
- Eligibility to work in the UK and have resided for longer than 5 years.
- DBS checks are required for this role with the likelihood of increasing to an Enhanced DBS.
- Previous customer-facing / food service experience is desirable, however full training will be given on site.
- For this role you must be 18+.
- Proficient level of spoken English.
- Ability to work alone.
If this role appeals to you, then apply now and show us the value you will bring. All applications will be treated with the strictest confidence. If you are applying for this role and you already work for Aramark, you must notify your line manager before submitting your application.
At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey. We are also recognised as a Forces Friendly employer and hold the prestigious ERS Gold Award, reflecting our dedication to supporting the Armed Forces community. We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – careers@aramark.co.uk. Join us in fostering a workplace where everyone can achieve their full potential.
General Services Assistant employer: Aramark
Contact Detail:
Aramark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Services Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Aramark UK. Understand their values, especially around customer service and inclusivity. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for hospitality roles, like how you handle difficult customers or work under pressure. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Tip Number 3
Show off your personality! Aramark is looking for someone who can provide excellent customer service, so don’t be afraid to let your friendly side shine through. Share examples of how you've gone above and beyond for customers in the past.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the General Service Assistant position.
We think you need these skills to ace General Services Assistant
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the General Service Assistant role. Highlight any relevant experience you have in customer service or food service. We love seeing how your skills match what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforwardness, so make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Aramark
✨Know the Role Inside Out
Before your interview, make sure you understand what a General Service Assistant does. Familiarise yourself with the daily tasks like serving food and beverages, cleaning, and operating the till. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about providing excellent customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your ability to handle customer interactions effectively.
✨Dress the Part
Even though it's a hospitality role, first impressions matter! Dress smartly and appropriately for the interview. It shows respect for the opportunity and gives a good impression of how you'll present yourself in front of customers.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team culture, training opportunities, or what a typical day looks like. It shows that you're engaged and serious about the position, plus it helps you determine if the company is the right fit for you.