General Service Assistant
General Service Assistant

General Service Assistant

Penicuik Full-Time No home office possible
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At a Glance

  • Tasks: Serve food and beverages, manage till work, and maintain cleanliness in dining areas.
  • Company: Join Aramark UK, a leader in contract catering with a focus on diverse and inclusive workplaces.
  • Benefits: Enjoy discounted meals, free parking, and access to perks like online GP and discounts.
  • Why this job: Gain valuable experience in hospitality with great career prospects and supportive training.
  • Qualifications: Must be 18+, eligible to work in the UK, and have customer service experience preferred.
  • Other info: Part-time role with flexible shifts; security checks required for this position.

Reach for Remarkable

Ready to make a difference every day? Aramark UK is looking for a General Service Assistant to join our dedicated Defence team at Glencorse Barracks, Penicuik EH26 0NP.

This is your chance to be part of something bigger – supporting our Armed Forces community while building a rewarding career with a world-leading organisation.

What you’ll be doing

As a General Service Assistant, you’ll play a key role behind the scenes and front-of-house. Your day will include:

  • Serving food and drinks with a smile
  • Operating tills and handling payments
  • Setting up counters and cleaning all areas front and back of house
  • Supporting kitchen and service teams to deliver exceptional experiences
  • Preparation of any other public facing areas as required
  • Undertake relevant training as required of all aspects of the role, including working towards your Food Hygiene Level 2 and Health and Safety Level 2 qualifications.

You’ll report to the General Manager and work closely with a talented team that values quality and teamwork.

Why join Aramark?

We believe hospitality can offer work-life balance and career growth. At Aramark, you’ll enjoy:

  • Permanent role – 30 hours per week, 5 days out of 7 (including some weekends)
  • Competitive pay – £12.21 per hour (annual salary £19,112.80)
  • Shifts – between 06:00 and 18:30, so your evenings are free!
  • Perks – Free on-site parking, access to our Employee Benefits app (online GP, Employee Assistance Programme, discounts on shopping and leisure, and more)
  • Career development – Training, apprenticeships, and promotion opportunities – we LOVE to grow our people!
  • Generous benefits – Pension, life assurance, holiday entitlement (with option to buy more), and more.

What we’re looking for

  • Customer service or food service experience is a plus (but full training provided)
  • Must be 18+
  • Eligible to work in the UK and have lived here for 3+ years (security checks required)

If you’re ready to join a team that values service, teamwork, and growth, apply today and show us what you can bring!

Job Reference: .

About Aramark UK

We’re proud to be a Disability Confident and Forces Friendly employer, holding the ERS Gold Award. Diversity and inclusion are at the heart of what we do, and we’ll support you every step of the way.

Ready to join a team that values you? Apply now and show us what you can bring!

General Service Assistant employer: Aramark

Aramark UK is an exceptional employer, offering a supportive work environment at Glencorse Barracks where you can thrive in the hospitality sector. With a strong focus on work-life balance, competitive hourly rates, and a range of employee benefits including discounted meals and access to training and apprenticeship schemes, we are dedicated to fostering your career growth. Join our talented team and enjoy the opportunity to develop your skills while contributing to a diverse and inclusive workplace.
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Contact Detail:

Aramark Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Service Assistant

✨Tip Number 1

Familiarise yourself with the specific duties of a General Service Assistant. Understanding the day-to-day tasks, such as serving food and maintaining cleanliness, will help you demonstrate your enthusiasm and readiness for the role during any discussions.

✨Tip Number 2

Highlight any previous customer service experience you have, even if it's not directly in food service. Being able to showcase your ability to interact positively with customers can set you apart from other candidates.

✨Tip Number 3

Since the role requires reliable transport due to its location, consider mentioning your transport arrangements in conversations or interviews. This shows that you are proactive and prepared for the job's logistical challenges.

✨Tip Number 4

Research Aramark UK and their values, especially their commitment to diversity and inclusion. Being able to align your personal values with those of the company can make a strong impression and demonstrate your genuine interest in joining their team.

We think you need these skills to ace General Service Assistant

Customer Service Skills
Food Safety Knowledge
Cash Handling Skills
Communication Skills
Time Management
Attention to Detail
Teamwork
Basic Food Preparation Skills
Cleaning and Sanitation Practices
Ability to Upsell Products
Reliability and Punctuality
Adaptability to Shift Patterns
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights any relevant customer service or food service experience. Emphasise skills like teamwork, communication, and attention to detail, which are crucial for a General Service Assistant.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Aramark UK specifically and how your values align with theirs, especially regarding customer service.

Highlight Relevant Experience: In your application, clearly outline any previous roles that involved front-of-house work or customer interaction. Even if you lack direct experience, transferable skills from other jobs can be valuable.

Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in the hospitality industry.

How to prepare for a job interview at Aramark

✨Showcase Your Customer Service Skills

As a General Service Assistant, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past, whether in food service or another role. Highlight your ability to handle difficult situations with a smile.

✨Familiarise Yourself with Health and Safety Protocols

Understanding health and safety protocols is crucial in this role. Brush up on relevant regulations and be ready to discuss how you would ensure compliance while serving food and beverages. This shows your commitment to safety and professionalism.

✨Demonstrate Teamwork and Flexibility

This position requires working closely with others in both front and back-of-house areas. Share experiences that demonstrate your ability to work as part of a team and adapt to changing situations, especially during busy periods.

✨Prepare Questions for the Interviewer

Having thoughtful questions ready shows your interest in the role and the company. Ask about training opportunities, team dynamics, or what a typical day looks like. This not only helps you gauge if it's the right fit but also leaves a positive impression.

General Service Assistant
Aramark
Location: Penicuik
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