General Service Assistant
General Service Assistant

General Service Assistant

Arbroath Part-Time No home office possible
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At a Glance

  • Tasks: Serve food and beverages, manage till work, and maintain cleanliness in dining areas.
  • Company: Join Aramark UK, a leader in contract catering across various sectors.
  • Benefits: Enjoy discounted meals, free parking, and access to an Employee Benefits app with loads of discounts.
  • Why this job: Great training, career growth opportunities, and a supportive team culture await you here!
  • Qualifications: Must be 18+, eligible to work in the UK, and have reliable transport.
  • Other info: We promote from within and offer apprenticeship schemes for continuous learning.
pursue what matters

Aramark UK are currently recruiting for a General Service Assistant in their Defence sector to be a part of our integral team at RM Condor, Arbroath, DD11 3SJ.

As a General Service Assistant, you will mainly be working front-of-house. You will support day-to-day operations by serving food and beverages to our customers, alongside till work, cleaning dining areas and supporting both front and back-of-house areas. You will provide excellent customer service and report to the Unit Manager on site.

Aramark UK are making a work life balance achievable whilst still working in hospitality, cultivating your culinary career with a world leading organisation. Aramark provides world-class contract catering services to our extensive list of clients across the UK, including Defence and Judicial, private industry and Education. We are lucky to have some of the best Culinary and Catering talent that the UK has to offer working within our teams.

You must be eligible to work in the UK and have resided in-country for more than 3 years. Security checks are required for this role.

What do we offer:
  • We are offering a part time, permanent position. You will be working 12 hours per week, over a variety of 5 days including weekends on a rotational basis. Shift times range from 06.00 – 06.00.
  • The hourly rate is £12.21.
  • Discounted meals on shift and free on-site parking.
  • You will have access to Employee Benefits app (Perkbox) – which includes online GP access, 100\’s of discounts, including savings on your weekly supermarket shop and weekend treats.
  • We also offer a company package including life assurance, pension contributions and many more benefits.
  • You will also be joining a talented team, with fabulous career prospects and could lead to all sorts of opportunities – we LOVE to promote from within.
  • As we are passionate about developing our people from within, great training is provided. We also offer apprenticeship schemes, so that your learning journey can continue.
A day in the life of a General Service Assistant:
  • You will be serving food and beverages to customers, ensuring all health and safety protocols are adhered to and excellent customer service is always provided.
  • Stocking up, stock rotation, facing up, spot cleaning, cleaning dining and serving areas, both front and back of house.
  • Operating the till and processing cash and card payments, ensuring you process any financial records accordingly. You will also be waiting tables and serving drinks behind the bar upselling products/sizes.
You will be set up for success if you have:
  • Previous customer facing / food service experience is desirable, however full training will be given on site.
  • For this role you must be 18+
  • Must have eligibility to work in the UK and have resided for longer than 3 years. Security checks are required for this role
  • Must have reliable transport due to the location of the site and limited public transport.

If this role appeals to you, then apply now and show us the value you will bring.

Req ID: 587536.

All applications will be treated in the strictest confidence.

If you are applying for this role and you already work for Aramark, you must notify your line manager before submitting your application.

About Aramark UK

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – careers@aramark.co.uk.

Join us in fostering a workplace where everyone can achieve their full potential.

A day in the life of a General Service Assistant:
  • You will be serving food and beverages to customers, ensuring all health and safety protocols are adhered to and excellent customer service is always provided.
  • Stocking up, stock rotation, facing up, spot cleaning, cleaning dining and serving areas, both front and back of house.
  • Operating the till and processing cash and card payments, ensuring you process any financial records accordingly. You will also be waiting tables and serving drinks behind the bar upselling products/sizes.
You will be set up for success if you have:
  • Previous customer facing / food service experience is desirable, however full training will be given on site.
  • For this role you must be 18+
  • Must have eligibility to work in the UK and have resided for longer than 3 years. Security checks are required for this role
  • Must have reliable transport due to the location of the site and limited public transport.

If this role appeals to you, then apply now and show us the value you will bring.

Req ID: 587536.

All applications will be treated in the strictest confidence.

If you are applying for this role and you already work for Aramark, you must notify your line manager before submitting your application.

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General Service Assistant employer: Aramark

Aramark UK is an exceptional employer, offering a supportive work culture that prioritises work-life balance while fostering career growth in the hospitality sector. As a General Service Assistant at RM Condor, you will benefit from comprehensive training, opportunities for advancement, and a range of employee perks including discounted meals and access to a variety of discounts through our Employee Benefits app. Join a talented team where your contributions are valued and where we are committed to promoting from within.
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Contact Detail:

Aramark Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Service Assistant

✨Tip Number 1

Familiarise yourself with the specific duties of a General Service Assistant. Understanding the day-to-day tasks, such as serving food and beverages, operating the till, and maintaining cleanliness, will help you demonstrate your enthusiasm and readiness for the role during any discussions.

✨Tip Number 2

Highlight your customer service skills in conversations or interviews. Since this role is front-of-house, showcasing any previous experience where you provided excellent service can set you apart from other candidates.

✨Tip Number 3

Be prepared to discuss your availability and flexibility regarding shifts. As the position requires working various hours, including weekends, showing that you can adapt to the schedule will make you a more attractive candidate.

✨Tip Number 4

Research Aramark UK and their values, especially their commitment to diversity and inclusion. Being able to align your personal values with those of the company can create a strong impression and show that you're genuinely interested in being part of their team.

We think you need these skills to ace General Service Assistant

Customer Service Skills
Food Safety Knowledge
Cash Handling Skills
Communication Skills
Time Management
Attention to Detail
Teamwork
Basic Food Preparation Skills
Cleaning and Sanitation Practices
Ability to Upsell Products
Reliability and Punctuality
Adaptability to Shift Patterns
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a General Service Assistant. Highlight your relevant experience in customer service and food handling.

Tailor Your CV: Make sure your CV reflects your skills and experiences that are most relevant to the role. Emphasise any previous customer-facing or food service experience, even if it was informal.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Aramark UK and how you can contribute to their team.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.

How to prepare for a job interview at Aramark

✨Showcase Your Customer Service Skills

As a General Service Assistant, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past, whether in food service or other roles. Highlight your ability to handle difficult situations with a smile.

✨Familiarise Yourself with Health and Safety Protocols

Understanding health and safety protocols is crucial in this role. Brush up on relevant regulations and be ready to discuss how you would ensure compliance while serving food and beverages. This shows your commitment to safety and professionalism.

✨Demonstrate Teamwork and Flexibility

This position requires working closely with others in both front and back-of-house areas. Share experiences that demonstrate your ability to work as part of a team and adapt to changing situations, especially during busy periods.

✨Prepare for Practical Scenarios

You might be asked to role-play a scenario, such as handling a customer complaint or processing a payment. Practise these scenarios beforehand so you can respond confidently and effectively during the interview.

General Service Assistant
Aramark

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