At a Glance
- Tasks: Serve food and beverages, clean dining areas, and provide excellent customer service.
- Company: Join Aramark UK, a leader in contract catering with a focus on hospitality and culinary careers.
- Benefits: Enjoy discounted meals, free parking, and access to an Employee Rewards app with hundreds of discounts.
- Why this job: Great training, career growth opportunities, and a supportive team culture await you here!
- Qualifications: Must be 18+, eligible to work in the UK, and have customer service experience is a plus.
- Other info: Part-time role with flexible shifts; security checks required for this position.
Your Aramark journey starts here. Aramark UK are currently recruiting for a General Service Assistant in their Defence sector to be a part of our integral team at RAF Leeming - Gatenby, DL7 9NJ.
As a General Assistant, you will mainly be working front-of-house. You will support day-to-day operations by serving food and beverages to our customers, alongside till work, cleaning dining areas and supporting both front and back of house areas. You will provide excellent customer service and report to the General Manager on site.
Aramark UK are making a work life balance achievable whilst still working in hospitality, cultivating your culinary career with a world leading organisation. Aramark provides world-class contract catering services to our extensive list of clients across the UK, including Defence and Judicial, private industry and Education. We are lucky to have some of the best Culinary and Catering talent that the UK has to offer working within our teams.
You must be eligible to work in the UK and have resided in-country for more than 3 years. Security checks are required for this role.
What we offer:
- We are offering a part time position. You will be working 20 hours per week, over a variety of 5 days including one weekend in four. Shift times range from 6am β 11.30pm. The hourly rate is Β£12.21/hour.
- Discounted meals on shift and free on site parking.
- You will have access to our Employee Rewards app - which includes 100's of discounts, including savings on your weekly supermarket shop and weekend treats! We also offer a company package including life assurance, pension contributions and many more benefits.
- You will also be joining a talented team, with fabulous career prospects and could lead to all sorts of opportunities β we LOVE to promote from within.
- As we are passionate about developing our people from within, great training is provided. We also offer apprenticeship schemes, so that your learning journey can continue.
A day in the life of a General Service Assistant:
- You will be serving food and beverages to customers, ensuring all health and safety protocols are adhered to and excellent customer service is always provided.
- Stocking up, stock rotation, facing up, spot cleaning, cleaning dining and serving areas, both front and back of house.
- Operating the till and processing cash and card payments, ensuring you process any financial records accordingly. You will also be serving on the food counters and upselling products/sizes.
You will be set up for success if you have:
- Previous customer facing / food service experience is desirable, however full training will be given on site.
- For this role you must be 18+
- Must have eligibility to work in the UK and have resided for longer than 3 years. Security checks are required for this role.
- Must have reliable transport due to the location of the site and limited public transport.
If this role appeals to you, then apply now and show us the value you will bring.
All applications will be treated in the strictest confidence. If you are applying for this role and you already work for Aramark, you must notify your line manager before submitting your application.
About Aramark UK:
At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.
We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team.
Join us in fostering a workplace where everyone can achieve their full potential.
General Service Assistant employer: Aramark
Contact Detail:
Aramark Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land General Service Assistant
β¨Tip Number 1
Familiarise yourself with Aramark's values and mission. Understanding their commitment to customer service and employee development can help you align your responses during the interview, showcasing how you fit into their culture.
β¨Tip Number 2
Highlight any previous experience in customer service or food service roles when networking. If you know someone who works at Aramark or in a similar field, reach out to them for insights and advice on what they look for in candidates.
β¨Tip Number 3
Prepare for potential interview questions by practising scenarios related to customer service challenges. Think about how you would handle difficult situations, as this role requires excellent interpersonal skills.
β¨Tip Number 4
Make sure to demonstrate your flexibility and willingness to work varied shifts, including weekends. This is crucial for a part-time position like the General Service Assistant role, so be ready to discuss your availability.
We think you need these skills to ace General Service Assistant
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights any relevant experience in customer service or food service. Use specific examples to demonstrate your skills, such as previous roles where you provided excellent customer service or worked in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work for Aramark and how your values align with theirs. Be sure to include your availability and willingness to work flexible hours.
Highlight Relevant Skills: In your application, emphasise skills that are crucial for the General Service Assistant role, such as teamwork, communication, and attention to detail. Mention any experience with cash handling or food safety protocols if applicable.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is essential in the hospitality industry.
How to prepare for a job interview at Aramark
β¨Research Aramark
Before your interview, take some time to learn about Aramark and its values. Understanding their commitment to customer service and employee development will help you align your answers with what they are looking for.
β¨Showcase Your Customer Service Skills
As a General Service Assistant, excellent customer service is key. Be prepared to share examples from your past experiences where you provided outstanding service or handled difficult situations effectively.
β¨Demonstrate Teamwork
This role involves working closely with others. Highlight your ability to work as part of a team by discussing previous experiences where collaboration led to success in your tasks.
β¨Prepare for Practical Scenarios
You may be asked how you would handle specific situations, such as dealing with a dissatisfied customer or managing multiple tasks during busy periods. Think through these scenarios in advance to demonstrate your problem-solving skills.