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For Companies At a Glance
- Tasks: Serve food and beverages, maintain cleanliness, and provide excellent customer service.
- Company: Join Aramark, a global leader in customer service across food and facilities.
- Benefits: Earn £12.30 per hour, enjoy free meals, gym access, and great discounts.
- Why this job: Flexible part-time hours with evenings free and opportunities for career growth.
- Qualifications: Customer service experience is a plus, but training will be provided.
- Other info: Diverse and inclusive workplace with strong support for all employees.
Overview
Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 247,000 team members deliver experiences that enrich and nourish the lives of millions of people in 19 countries around the world every day.
You must have resided in the UK for the past 5 years and have legal right to work and be able to pass full security vetting and DBS checks. Aramark UK are currently recruiting a General Service Assistant to join our team working at HMP Birmingham B18 4AS.
Role
As a General Service Assistant, you will mainly be working front-of-house. You will support day-to-day operations by serving food and beverages to our customers, alongside till work, cleaning dining areas and supporting both front and back-of-house areas. You will provide excellent customer service and report to the General Manager on site.
What we offer
- This is a part time position, 16 hours per week. Weekends included. Shifts range between 07:30 and 16:00, leaving your evenings free.
- The hourly rate is £12.30.
- Free meals when on duty, parking, and gym access, plus Blue Light Membership.
- You will have access to our Employee Benefits app, which includes online GP access, Employee Assistance Scheme, 100\’s of discounts, including savings on your weekly supermarket shop and weekend treats.
- A company package including life assurance, pension contributions, generous holiday entitlement with the option to buy more, and many more benefits.
- Joining a talented team, with fabulous career prospects that could lead to all sorts of opportunities – we LOVE to promote from within.
- Access great training is provided; apprenticeship schemes are available to support your learning journey.
A day in the life of a General Service Assistant
- You will be serving food and beverages to customers, ensuring all health and safety protocols are adhered to and excellent customer service is provided.
- Stocking up, stock rotation, facing up, spot cleaning, cleaning dining and serving areas, both front and back of house.
- Operating the till and processing cash and card payments, and upselling products/sizes where appropriate.
You will be set up for success if you have
- Previous customer facing / food service experience is desirable; however, full training will be given on site.
- Been resident in the UK for the past 5 years and have the legal right to work.
- The ability to pass full security vetting and DBS checks.
If this role appeals to you, then apply now and show us the value you will bring.
Job Reference 604850. All applications will be treated in the strictest confidence. If you are applying for this role and you already work for Aramark, you must notify your line manager before submitting your application.
About Aramark UK
At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey. We are also recognised as a Forces Friendly employer and hold the ERS Gold Award, reflecting our dedication to supporting the Armed Forces community.
We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – careers@aramark.co.uk.
Join us in fostering a workplace where everyone can achieve their full potential.
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General Service Assistant employer: Aramark
Contact Detail:
Aramark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Service Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Aramark. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experiences relate to the role of a General Service Assistant, especially in customer service and food handling.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look presentable and professional for your interview. A neat appearance shows that you take the opportunity seriously and are ready to represent Aramark well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace General Service Assistant
Some tips for your application 🫡
Show Your Passion for Service: When you're writing your application, let your passion for customer service shine through. We want to see how you can enrich the lives of our customers, so share any relevant experiences that highlight your dedication to serving others.
Tailor Your Application: Make sure to customise your application to fit the General Service Assistant role. Highlight any previous experience in food service or customer-facing roles, and don’t forget to mention your ability to work in a team and follow health and safety protocols.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate applications that are easy to read and get straight to the heart of what makes you a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Aramark
✨Know the Company
Before your interview, take some time to research Aramark. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a General Service Assistant, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. This will demonstrate your ability to thrive in a front-of-house role.
✨Practice Common Interview Questions
Think about common interview questions related to food service and customer interaction. Practising your responses can help you feel more confident. Consider questions like 'How would you handle a difficult customer?' or 'What does good teamwork look like to you?'
✨Dress Appropriately and Be Punctual
First impressions matter! Dress smartly and arrive on time for your interview. This shows respect for the interviewer's time and reflects your professionalism, which is crucial in a customer-facing role.
