General Assistant

General Assistant

Penicuik Full-Time No home office possible
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At a Glance

  • Tasks: Serve food, operate tills, maintain cleanliness, and support kitchen teams.
  • Company: Join Aramark UK, a diverse and inclusive employer committed to employee growth.
  • Benefits: Enjoy free parking, discounts, generous holidays, and career development opportunities.
  • Why this job: Be part of a dynamic team delivering top-notch customer service in a supportive environment.
  • Qualifications: Must be 18+, with previous customer service experience preferred but training provided.
  • Other info: Temporary role until February 2026, with flexible hours including weekends.

General Service Assistant – Make a Difference Every Day

Location: Glencorse Army Barracks, Penicuik, EH26 0NP
Hourly Rate: £12.21 | Hours: 24 per week (4 days, occasional weekends)

Reach for Remarkable with Aramark UK!
We’re looking for a General Service Assistant to join our Defence sector team at Glencorse Army Barracks. If you’re passionate about great service and want a role that offers variety, teamwork, and career growth, this could be the perfect fit.

What you’ll do:

  • Be the friendly face front-of-house, serving food and drinks with a smile.
  • Operate tills, handle payments, and keep dining areas spotless.
  • Support both front and back-of-house operations, ensuring everything runs smoothly.
  • Deliver outstanding customer service every single day.

Why join us?

  • Work-life balance in hospitality – predictable hours and supportive team.
  • Competitive pay – £12.21 per hour.
  • Perks & benefits – free on-site parking, life assurance, pension contributions, and access to our Employee Benefits app (discounts, online GP, and more).
  • Career development – we LOVE to promote from within! Training and apprenticeship schemes available.
  • Be part of something bigger – Aramark is a world-leading organisation with opportunities across Defence, Education, and beyond.

What we’re looking for:

  • Customer service or food service experience is great, but not essential – full training provided.
  • Must be 18+, eligible to work in the UK, and have lived here for 3+ years (security checks apply).
  • Reliable transport due to site location.

Ready to bring your energy and enthusiasm to our team? Apply now and show us the value you’ll bring!

Job Reference: .

About Aramark UK

We’re proud to be a Disability Confident and Forces Friendly employer, holding the ERS Gold Award. Diversity and inclusion are at the heart of what we do. If you need any adjustments during the recruitment process, just let us know at

General Assistant employer: Aramark

Aramark UK is an exceptional employer, offering a supportive work culture at Glencorse Army Barracks where teamwork and customer service are paramount. With benefits such as free on-site parking, access to an Employee Benefits App, and opportunities for career development through training and internal promotions, employees can thrive in a dynamic environment that values diversity and inclusion.
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Contact Detail:

Aramark Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Assistant

✨Tip Number 1

Familiarise yourself with the specific duties of a General Service Assistant. Understanding the day-to-day tasks, such as serving food and maintaining cleanliness, will help you demonstrate your enthusiasm and readiness for the role during any interviews.

✨Tip Number 2

Highlight any previous customer service experience you have, even if it's not in food service. Being able to showcase your communication skills and ability to work in a fast-paced environment can set you apart from other candidates.

✨Tip Number 3

Make sure to emphasise your reliability and punctuality. Since the role requires working over weekends and has limited public transport access, showing that you have reliable transport and a strong work ethic will be crucial.

✨Tip Number 4

Prepare to discuss your willingness to learn and take on new tasks. The role may involve various responsibilities, so demonstrating a proactive attitude and eagerness to adapt will resonate well with the hiring team.

We think you need these skills to ace General Assistant

Excellent Customer Service Skills
Strong Communication Skills
Ability to Work in a Fast-Paced Environment
Attention to Detail
Hygiene Standards Awareness
Team Player
Proactive Attitude
Basic Numeracy Skills
Cash Handling Experience
Willingness to Learn
Reliability
Punctuality

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in food service or customer-facing roles. Emphasise skills like customer service, teamwork, and attention to detail, as these are key for the General Assistant position.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to work in a fast-paced environment and your commitment to excellent customer service.

Highlight Relevant Skills: In your application, clearly outline your skills that match the job description. Focus on your communication skills, reliability, and any previous experience in food service or similar roles.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Aramark

✨Showcase Your Customer Service Skills

Since the role involves serving food and drinks, it's crucial to demonstrate your excellent customer service skills. Prepare examples from your past experiences where you successfully handled customer interactions, resolved issues, or went above and beyond to ensure satisfaction.

✨Emphasise Teamwork

This position requires a strong team player attitude. Be ready to discuss how you've collaborated with others in previous roles. Highlight any experiences where you supported your colleagues or contributed to a positive team environment.

✨Demonstrate Attention to Detail

Attention to detail is key in maintaining hygiene standards and cleanliness. Think of specific instances where your attention to detail made a difference, whether in food service or another context, and be prepared to share these during the interview.

✨Prepare for Health & Safety Questions

Familiarise yourself with basic health and safety protocols relevant to food service. Be prepared to answer questions about how you would handle situations that require adherence to these protocols, showing that you understand their importance in a kitchen and service environment.

General Assistant
Aramark
Location: Penicuik
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