At a Glance
- Tasks: Prepare and serve delicious food while providing top-notch customer service.
- Company: Join Aramark UK, a diverse and inclusive workplace with great career prospects.
- Benefits: Enjoy free meals, parking, discounts, and generous holiday entitlement.
- Other info: Flexible hours with permanent roles available and opportunities for apprenticeships.
- Why this job: Be part of a fun team and develop your skills with excellent training opportunities.
- Qualifications: Customer service experience is a must; catering experience is a bonus!
The predicted salary is between 20000 - 25000 £ per year.
Aramark UK are currently recruiting permanent Food Service Assistants to join our team working at Henry’s Café, Askham Bryan College, Middlesbrough. You will be performing basic food preparation, preparing sandwiches and other grab-and-go foods. Alongside this, you will also be working front of house, operating the tills, and providing excellent customer service to our customers.
We are committed to safeguarding and promoting the welfare of children and young people, and we expect all employees and workers to share this commitment. All roles are subject to safer recruitment checks, including references and an enhanced DBS in line with Keeping Children Safe in Education (KCSIE).
What's in it for you:
- Casual work on a rota basis - permanent roles
- Weekdays and weekends between 8:30am and 5:30pm
- Free meals and free parking
- You will have access to PerkBox - which includes 100's of discounts, including savings on your weekly supermarket shop and weekend treats!
- We also offer a company package including life assurance, pension contributions, generous holiday entitlement with the option to buy more, and many more perks.
- You will also be joining a great team, with fabulous career prospects and could lead to all sorts of opportunities – we LOVE to promote from within!
- As we are passionate about developing our people from within, great training is provided. We also offer apprenticeship schemes, so your learning journey can continue!
Job Responsibilities:
- Prepare and serve food and beverages to customers
- General kitchen duties, including food preparation including making sandwiches and cold food
- General front of house duties such as clearing tables, table service, customer service
- Till work and taking payments
- Restocking items and stock rotation
- General cleaning of front and back of house - Sweeping/Mopping and general housekeeping to ensure areas are always cleaned to a high standard.
- We aim for all staff to be multi-skilled and flexible with full training and support provided both on the job and via our e-learning portal.
Key Requirements:
- Previous catering experience preferred, but not essential
- Customer service experience required
- Ability to work as part of a team
About Aramark:
At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey. We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – careers@aramark.co.uk. Join us in fostering a workplace where everyone can achieve their full potential.
Food Service & Front-of-House Associate employer: Aramark
Aramark UK is an exceptional employer, offering a vibrant work culture at Henry’s Café in Askham Bryan College, Middlesbrough, where employees enjoy flexible casual work hours, free meals, and parking. With a strong commitment to employee development, we provide extensive training, apprenticeship opportunities, and a range of benefits including life assurance and generous holiday entitlement, all while fostering a diverse and inclusive environment that empowers every team member to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Food Service & Front-of-House Associate
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Aramark and Henry’s Café. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share these stories!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. It shows that you care about the role and are serious about joining the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Food Service & Front-of-House Associate
Some tips for your application 🫡
Show Your Passion for Food Service:When writing your application, let us know why you're excited about working in food service! Share any experiences you've had that relate to preparing food or providing great customer service. We love to see enthusiasm!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Food Service & Front-of-House Associate role. Highlight relevant skills like teamwork and customer service, and don’t forget to mention any previous experience in catering, even if it’s just a little!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate applications that are easy to read and get straight to the good stuff about you!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Aramark
✨Know Your Stuff
Familiarise yourself with the basics of food preparation and customer service. Brush up on common food safety practices and be ready to discuss your previous experiences, even if they’re not directly in catering. This shows you’re proactive and genuinely interested in the role.
✨Showcase Your People Skills
Since this role involves a lot of customer interaction, be prepared to demonstrate your customer service skills. Think of examples where you’ve gone above and beyond for a customer or resolved a tricky situation. A friendly attitude can go a long way!
✨Ask Smart Questions
Prepare a few thoughtful questions about the team dynamics or training opportunities at Aramark. This not only shows your enthusiasm but also helps you gauge if the workplace is the right fit for you. Plus, it gives you a chance to engage with the interviewer.
✨Be Ready for Practical Scenarios
You might be asked how you would handle specific situations, like dealing with a difficult customer or managing multiple tasks during busy hours. Think through these scenarios beforehand so you can respond confidently and show that you can think on your feet.