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- Tasks: Serve food and beverages, manage till operations, and maintain cleanliness in dining areas.
- Company: Join Aramark UK, a leader in contract catering with a focus on diverse and inclusive workplaces.
- Benefits: Enjoy discounted meals, free parking, and access to perks like online GP services and discounts.
- Other info: Full-time, permanent role with 35 hours per week, including one weekend in four.
- Why this job: Great training, career growth opportunities, and a supportive team culture await you here!
- Qualifications: Must be 18+, eligible to work in the UK, and have reliable transport; experience is a plus but not required.
The predicted salary is between 25000 - 35000 £ per year.
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Location: Fort George, Ardesier, IV2 7TD
Hourly Rate: £12.71 (over 21s)
Contract type: Permanent, full-time, 35 hours/week, 5 days out of 7
Join Our Mission – Serve with Pride
At Aramark UK, we’re proud to support the Armed Forces community — and now we’re looking for a Customer Service Assistant to join our team at Fort George. If you thrive in a busy environment, love delivering great service, and want a role where no two days look the same, this could be the perfect fit for you.
You’ll be a key part of our daily operations: serving food and beverages with a smile, keeping service areas spotless, supporting kitchen teams, and helping us deliver a top-quality experience for those who serve.
- Free on-site parking
- Access to our Employee Benefits App: online GP, Employee Assistance Scheme, and hundreds of discounts (including your weekly shop!)
- Company benefits: life assurance, pension contributions, generous holiday allowance (with the option to buy more), and more
- Career growth: We LOVE to promote from within! Training, development, and apprenticeship schemes available.
What you’ll do:
- Serve food and beverages to customers
- Operate tills and process payments accurately
- Maintain cleanliness in dining and service areas
- Support stock rotation and replenishment
- Always uphold health and safety standards
- Keeping the kitchen and back-of-house spotless
- Washing up and supporting the kitchen team
- Helping with deliveries and storage
- Managing waste disposal correctly.
What we’re looking for:
- Previous customer-facing, food service, or kitchen experience is desirable (training provided)
- A team player with a flexible, can-do attitude
- Customer-focused and a strong communicator
- Eligible to work in the UK and have resided for 3+ years (security clearance required)
- Reliable transport due to site location and limited public transport
Ifyou’reready to join a world-leading hospitality team and make a difference every day, apply now!
About Aramark UK
At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident and Forces Friendly employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.
We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – careers@aramark.co.uk.
All applications will be treated in the strictest confidence.
If you are applying for this role and you already work for Aramark, you must notify your line manager before submitting your application.
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Customer Service Assistant employer: Aramark
Contact Detail:
Aramark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Familiarise yourself with Aramark's values and mission. Understanding what they stand for will help you align your answers during any interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight any previous customer service experience you have, even if it's not directly related to food service. Emphasising your ability to handle customer interactions can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you would handle specific customer service scenarios. Think about examples where you've gone above and beyond for a customer, as this will demonstrate your commitment to excellent service.
✨Tip Number 4
Since the role requires reliable transport, be ready to explain how you'll manage commuting to Fort George. This shows your commitment and readiness to take on the responsibilities of the job.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any previous customer service or food service experience. Emphasise skills that are relevant to the role, such as communication, teamwork, and attention to detail.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work in a fast-paced environment. Mention why you want to work for Aramark UK specifically and how you can contribute to their team.
Highlight Relevant Skills: In your application, be sure to mention any specific skills that align with the job description, such as operating tills, adhering to health and safety protocols, and providing excellent customer service.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Aramark
✨Showcase Your Customer Service Skills
As a Customer Service Assistant, your ability to provide excellent service is crucial. Prepare examples from your past experiences where you successfully handled customer queries or complaints, demonstrating your communication skills and problem-solving abilities.
✨Familiarise Yourself with Food Safety Protocols
Understanding health and safety protocols is essential in this role. Brush up on basic food hygiene practices and be ready to discuss how you would ensure compliance in a busy environment during the interview.
✨Demonstrate Teamwork and Flexibility
This position requires working closely with others in both front and back-of-house areas. Be prepared to talk about your experience working in teams and how you adapt to different roles and responsibilities as needed.
✨Ask Insightful Questions
At the end of the interview, show your interest in the role by asking thoughtful questions. Inquire about the team dynamics, training opportunities, or what a typical day looks like for a Customer Service Assistant at Aramark UK.