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- Tasks: Lead match day and event hospitality operations for unforgettable guest experiences.
- Company: Join Aramark UK at the iconic Principality Stadium.
- Benefits: Generous annual leave, pension scheme, and mental health support.
- Why this job: Be part of a dynamic team delivering premium hospitality in a fast-paced environment.
- Qualifications: Experience in hospitality management and strong leadership skills required.
- Other info: Opportunities for career growth and a supportive workplace for all abilities.
The predicted salary is between 36000 - 60000 £ per year.
Aramark UK is proud to deliver premium hospitality at Principality Stadium – Wales’ most iconic venue. We’re looking for an established Hospitality Manager to lead our match day and event hospitality operations, ensuring exceptional service and unforgettable experiences for every guest. This is a hands‑on leadership role in a fast‑paced environment.
You’ll oversee the delivery of high‑quality hospitality across private suites, premium lounges and large‑scale banqueting, while driving operational excellence and team performance.
- Manage all hospitality operations for match days, concerts and major events
- Lead and motivate a large team of supervisors and service staff to deliver outstanding customer experiences
- Ensure compliance with health, safety and food standards at all times
- Work closely with culinary and operations teams to maintain service quality and consistency
- Oversee staffing plans, training and development to build a high‑performing team
- Monitor budgets, control costs and maximise profitability without compromising quality
- Act as the main point of contact for VIP clients and partners, ensuring exceptional service delivery
You’ll bring:
- Proven experience in hospitality management within stadiums, arenas, hotels, or large‑scale venues
- Strong leadership and people management skills
- Excellent organisational and problem‑solving abilities
- Ability to thrive under pressure and adapt quickly in a dynamic environment
- Passion for hospitality and delivering premium guest experiences
- Commercial awareness and experience managing budgets and KPIs
Generous annual leave that increases in line with service. Pension scheme and life assurance. Benefits app: discounts, online GP, mental health support and our EAP.
If you already work for Aramark, you must notify your line manager before submitting your application. As a proud Disability Confident employer, we encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey. Our recruitment process is accessible and reasonable adjustments are available. If you require accommodations or have questions, please email careers@aramark.co.uk. All applications will be treated in the strictest confidence.
Hospitality Manager in Cardiff employer: Aramark
Contact Detail:
Aramark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in stadiums or large venues. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show up and shine! Attend industry events, job fairs, or even local meet-ups related to hospitality. This is your chance to make a memorable impression and showcase your passion for delivering exceptional guest experiences.
✨Tip Number 3
Prepare for interviews by practising common questions specific to hospitality management. Think about how you’d handle high-pressure situations or lead a team during a major event. We want you to feel confident and ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at Aramark UK.
We think you need these skills to ace Hospitality Manager in Cardiff
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your commitment to delivering exceptional guest experiences. We want to see how you can bring that passion to our team!
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your relevant experience in managing hospitality operations, especially in fast-paced environments like stadiums or large venues. This helps us see why you're the perfect fit!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your skills and experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Aramark
✨Know Your Venue
Familiarise yourself with Principality Stadium and its hospitality offerings. Understand the unique aspects of the venue, including its layout and the types of events held there. This knowledge will help you demonstrate your passion for the role and show that you're ready to hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in high-pressure environments. Highlight specific instances where you motivated staff or improved service quality. This will illustrate your ability to manage a large team effectively and ensure exceptional guest experiences.
✨Understand the Financials
Brush up on your budget management skills. Be ready to discuss how you've previously maximised profitability while maintaining high standards. This will show that you have the commercial awareness needed for the role and can handle the financial aspects of hospitality management.
✨Prepare for Scenario Questions
Think about potential challenges you might face in this role, such as handling difficult clients or managing unexpected issues during an event. Prepare thoughtful responses that showcase your problem-solving abilities and adaptability, which are crucial in a fast-paced environment like this.
