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- Tasks: Lead food and beverage operations at a top UK sporting venue, ensuring exceptional guest experiences.
- Company: Join Aramark, a leader in hospitality with a commitment to innovation and excellence.
- Benefits: Earn up to £85,000, enjoy generous leave, and access mental health support.
- Why this job: Be part of an iconic venue and drive change in stadium hospitality.
- Qualifications: Extensive experience in high-volume operations and strong leadership skills required.
- Other info: We value diversity and encourage applications from all abilities.
The predicted salary is between 60000 - 85000 £ per year.
Are you ready to lead operations at one of the UK’s most iconic sporting venues? We’re looking for a Catering Operations Director to oversee all food and beverage services at Principality Stadium in Cardiff, Wales, delivering exceptional experiences for fans and guests while driving innovation and operational excellence.
As a senior leader, you’ll take full ownership of our newest S&E contract, overseeing and leading the mobilisation, operational strategy and performance. From pre-opening planning to event-day delivery, you’ll ensure every aspect of our retail and hospitality offering meets the highest standards.
Leading a team of key stakeholders, working closely with the Culinary, Finance, HR, Retail, Hospitality and Sales teams, you’ll create an efficient, guest-focused operation that sets new benchmarks in stadium hospitality.
Your day:
- Drive mobilisation projects, including recruitment, training and system implementation
- Lead large-scale F&B operations across GA, bars and premium hospitality
- Champion innovation in menus, technology and service models to enhance guest experience
- Ensure compliance with health, safety and food standards across all outlets
- Own the operational P&L, optimising resources and delivering strong financial results
- Build and inspire high-performing teams, embedding a culture of excellence and accountability
- Support an extensive capital investment plan that drives improved service and financial results
You’ll bring:
- Extensive experience managing high-volume wet-led operations in stadiums or major venues
- Proven success in delivering fast, efficient service for large crowds (20,000–80,000+)
- Strong leadership skills with the ability to manage complex matchday operations
- Expertise in GA food concepts, premium hospitality and operational innovation
- Commercial acumen with a track record of driving profitability and guest satisfaction
- Hands‑on, decisive leader who thrives under pressure and inspires teams
Benefits:
- A salary of up to £85,000 (DOE)
- Generous annual leave that increases in line with service
- Holiday purchase scheme
- Pension scheme and life assurance
- Benefits app: discounts, online GP, mental health support and our EAP
If you already work for Aramark, you must notify your line manager before submitting your application. As a proud Disability Confident employer, we encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey. Our recruitment process is accessible and reasonable adjustments are available. If you require accommodations or have questions, please email careers@aramark.co.uk. All applications will be treated in the strictest confidence.
Catering Operations Director in Cardiff employer: Aramark
Contact Detail:
Aramark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Operations Director in Cardiff
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend events, and connect with people on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to shine, so practice common interview questions and think about how your experience aligns with their needs. Show them you’re the perfect fit for their team!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We recommend mentioning something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and eager to join our team at StudySmarter.
We think you need these skills to ace Catering Operations Director in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Catering Operations Director role. Highlight your experience in managing high-volume operations and any innovative projects you've led. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about stadium hospitality and how your leadership style aligns with our values. Be sure to mention specific achievements that demonstrate your ability to drive profitability and guest satisfaction.
Showcase Your Leadership Skills: In your application, emphasise your experience in building and inspiring teams. We’re looking for someone who can lead under pressure, so share examples of how you've successfully managed complex operations during busy events. Let us know how you motivate your team to achieve excellence!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application gets to the right people. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Aramark
✨Know Your Venue
Familiarise yourself with Principality Stadium and its unique catering needs. Understand the layout, capacity, and types of events held there. This knowledge will help you demonstrate how your experience aligns with their operational requirements.
✨Showcase Leadership Skills
Prepare examples that highlight your leadership abilities, especially in high-pressure situations. Discuss how you've successfully managed large teams and complex operations, particularly during busy matchdays or events.
✨Emphasise Innovation
Be ready to discuss innovative ideas for enhancing guest experiences. Think about menu concepts, technology integration, and service models that could set new benchmarks in stadium hospitality. Show them you're forward-thinking!
✨Understand Financial Acumen
Brush up on your knowledge of P&L management and how to optimise resources. Be prepared to discuss how you've driven profitability in previous roles and how you plan to do the same at Principality Stadium.
