Cafe Supervisor: Lead Team, Upsell & Guest Experience

Cafe Supervisor: Lead Team, Upsell & Guest Experience

Full-Time 24750 - 30250 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a team, manage stock, and deliver top-notch customer service in a vibrant café.
  • Company: Join Aramark UK, a leader in hospitality with a focus on values and safety.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
  • Other info: Work in a dynamic environment with a supportive team and career advancement.
  • Why this job: Be the face of a bustling café and create memorable experiences for guests.
  • Qualifications: Experience in customer service and team leadership is a plus.

The predicted salary is between 24750 - 30250 £ per year.

Aramark UK is recruiting a Café Supervisor for GOGGS in London.

The role involves leading a small team, managing stock, shifts, and customer service in a café operating from 7:30am–5:30pm (Tue–Thu) and 7:00am–4:30pm (Mon/Fri).

You'll ensure standards, assist with ordering, train staff, handle tills and cash, and deliver excellent service while promoting Aramark's values and safety procedures.

UK residency and right to work required.

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Cafe Supervisor: Lead Team, Upsell & Guest Experience employer: Aramark

Aramark UK is an excellent employer for those seeking a flexible and rewarding role as a Mobile Camp Chef. With competitive pay of up to £14.50 per hour and the opportunity to work in beautiful locations across Scotland, employees enjoy a supportive work culture that values teamwork and personal growth. The casual nature of this position allows for a great work-life balance, making it ideal for those looking to contribute to meaningful experiences for cadets while developing their culinary skills.

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Contact Details:

Aramark Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Cafe Supervisor: Lead Team, Upsell & Guest Experience

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Aramark. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Aramark

Don't be shy about reaching out to Aramark directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Cafe Supervisor: Lead Team, Upsell & Guest Experience

Communication Skills
Customer Service
Problem-Solving Skills
Adaptability
Attention to Detail
Time Management
Leadership Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Aramark and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Aramark

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!